Deck 10: Police Communications

Question 1

When a police officer arrives at a crime scene and one or more individuals do not speak English,the officer should:

A)consult the appropriate foreign language dictionary.
B)turn to other family members or neighbors who are present and bilingual.
C)put minimal effort into the investigation because the chances of minimal that the case will result in an arrest of a suspect.
D)None of the above

Answer 1

B

Question 2

Which of the following is an essential element of communications?

A)It is a process,not an isolated event.
B)It involves at least two persons.
C)Its primary purpose is the exchange of information.
D)All of the above

Answer 2

D

Question 3

Which of the following is one of five basic steps in communication?

A)The transmitting of an idea
B)The sending of the idea through a medium
C)Receiving the message
D)All of the above

Answer 3

D

Question 4

What is implied by the concept of "transmitting an idea" when communicating?

A)The formation of one or more thoughts
B)The desire to express thoughts
C)Both a and b
D)None of the above

Question 5

In most law enforcement agencies,the code 10-20 means:

A)"out of service."
B)"available for call."
C)"location."
D)"car stop."

Question 6

In the phonetic alphabet,the letter "O" is pronounced in the following manner:

A)"Octopus"
B)"Oliver"
C)"Ocean"
D)"Orange"

Question 7

The primary purpose of communication must be:

A)to exert control and authority over citizens.
B)to transmit information.
C)for ultimate police authority.
D)for suspect control.

Question 8

Which one of the following is not recommended when an officer is communicating with non-native English speaker?

A)Keeping the message simple and short
B)Watching for non-verbal signs
C)Using slang and jargon that the person may not understand
D)Speaking in a normal volume,not shouting

Question 9

How many distinct languages are spoken in the United States today?

A)400
B)300
C)200
D)Less than 50

Question 10

Most officers with computers within their patrol vehicles have which of the following information available?

A)Wanted individuals
B)Missing persons
C)Criminal histories
D)All of the above

Question 11

What is the basic building block of radio communications?

A)Sound waves
B)Radio waves
C)People
D)All of the above

Question 12

Which of the following describes communications within a law enforcement agency?

A)Horizontal
B)Downward
C)Upward
D)All of the above

Question 13

The basic building block of radio communication is:

A)radio spectrum.
B)radio wave.
C)radio frequency.
D)radio fusion.

Question 14

Officials estimate the number of 9-1-1 calls made in the United States each day is:

A)1 million
B)2 million
C)270,000
D)Data is not available to accurately report the number.

Question 15

Verbal communication is:

A)all aspects of interpersonal communication.
B)language that is either written or oral.
C)sign language communication.
D)None of the above

Question 16

When an officer arrives at the scene of a crime,one of the officer's first responsibilities is to broadcast information about the crime scene to dispatch.Which one of the following is not part of the broadcast?

A)Description of vehicle
B)Estimated time to be spent at the scene
C)Injury involved
D)Weapons used

Question 17

Which one of the following is a handicap of using police jargon?

A)If used when dealing with community members,they may not understand it.
B)It is not technical enough.
C)It is too technical.
D)It is counterproductive.

Question 18

The first real-time police computer system in the United States was installed in which police department?

A)New York Police Department
B)Los Angeles Police Department
C)St.Louis Police Department
D)Houston Police Department

Question 19

The purpose for the phonetic alphabet is:

A)to confuse a suspect.
B)to confuse members of the general public.
C)serves to create a special code system for law enforcement.
D)to avoid confusion between letters that sound alike.

Question 20

One of the chronic problems with the 9-1-1 system is:

A)citizens overuse the system.
B)cell phones do not automatically provide a location where the call is being made from.
C)it not well known to citizens.
D)None of the above

Question 21

The basic building blocks of radio communication are __________.

Question 22

Police agencies generally use identification designations for call signs.

Question 23

Communications within a law enforcement agency may be horizontal,downward,and upward.

Question 24

The unauthorized use of a computer database by a police officer in many jurisdictions is a crime.

Question 25

The primary purpose of communication must be to __________ information.

Question 26

Once an email message is deleted,it cannot be retrieved.

Question 27

Cell phones are a secure way for police officers to communicate.

Question 28

If used when dealing with community members who may not understand it,police __________ can be a handicap to communication.

Question 29

There is a growing trend that most police patrol officers are dispatched by cell phones.

Question 30

Many Hispanic residents don't report crime because they think the police don't speak their language or they fear being deported.

Question 31

When an officer arrives at the scene of a crime,one of the officer's first responsibilities is to broadcast information about the crime to dispatch and other patrol units.

Question 32

Many police departments are now encouraging citizens to listen to police scanners.

Question 33

The phonetic alphabet was developed to provide police with a secret communication system and as a mechanism to avoid confusion of letters.

Question 34

The primary purpose of communication must be to transmit information.

Question 35

The purpose for the __________ alphabet is to avoid confusion between letters that sound alike.

Question 36

Communicating with persons from other cultures or encountering an individual speaking a foreign language has become more common during routine patrol.Officers must be prepared to communicate effectively in our present multicultural environment.

Question 37

Police jargon or slang does not serve a useful purpose and should be avoided.

Question 38

Communications cannot occur in a vacuum.There must be at least two people involved.

Question 39

__________ communication is language that is either written or oral.

Question 40

Radio communications use radio waves usually at a single frequency.

Question 41

The following are essential elements of __________: it is a process,not an isolated event; it involves at least two persons; and its primary purpose is the exchange of information.

Question 42

The first real-time police computer system in the United States was installed in the __________ Police Department.

Question 43

The use of slang and jargon is not recommended when an officer is communicating with a non-native __________ speaker.

Question 44

Most officers with __________ in their patrol vehicles have the following information available: wanted individuals,missing persons and criminal histories

Question 45

In the phonetic alphabet,the letter "O" is pronounced "__________."

Question 46

There are __________ basic steps in communication.

Question 47

In most law enforcement agencies,the code 10-20 means "__________."