Deck 3: Applying Emotional Intelligence

Question 1

EI is scientifically anchored by four _____ components.

A) behavioral
B) emotional
C) cognitive
D) interpersonal
E) intrapersonal

Answer 1

C

Question 2

Studies suggest that EI and ________ are positively related.

A) sheer intellectual ability
B) job performance
C) technical competence
D) inconsistent relationships
E) none of the above

Answer 2

B

Question 3

Emotional intelligence focuses on:

A) self-awareness
B) self-management
C) social awareness
D) relationship management
E) all of the above

Answer 3

E

Question 4

Which statement about emotional intelligence is false?

A) Leaders tend to have substantially higher EI than lower level managers.
B) Emotional intelligence is a component of IQ, the intelligence quotient, which measures intellectual abilities.
C) Higher levels of EI can be linked to decisiveness.
D) Some corporations include EI in employee development programs.
E) none of the above

Question 5

According to the text, emotional intelligence can be learned _____.

A) with practice by strengthening your abilities
B) by applying political behavior to accomplish results
C) if you are highly motivated and young enough to change
D) a and c
E) none of the above

Question 6

Emotional intelligence has been validated with approximately _____major skill areas.

A) 7
B) 200
C) 75
D) 25
E) none of the above

Question 7

Which is not a key behavioral skill needed to apply EI effectively, according to the Center for Creative Leadership?

A) Avoid working with problem employees.
B) Maintain a balance between personal life and work.
C) Treat others with compassion, sensitivity, and kindness.
D) Build and mend relationships.
E) All of the above are key behavioral skills according to the study.

Question 8

A U.S. Department of Labor study of what corporations are seeking in MBA candidates revealed that _____.

A) common IQ is more sought after by corporations than EI
B) survey respondents did not understand EI
C) the three most desirable traits are components of EI
D) a and b only
E) a and c only