Deck 4: B: Verbal Communication

Question 1

Public displays of affection are sometimes upsetting to others because of a difference in various communicators' perceptions of the ___________ dimension of communication.

A) informal-formal
B) appropriate-inappropriate
C) public-private
D) intimate-social
Answer Key

Answer 1

C

Question 2

You oversleep on the morning of your job interview. You meant to be there ten minutes early to show how responsible you are, but unfortunately you arrive late. You plead your case to the administrative assistant, but he explains to you that the hiring manager is no longer interested in interviewing you because of your tardiness. This example illustrates the power of which nonverbal code?

A) oculesics
B) proxemics
C) chronemics
D) kinesics

Answer 2

C

Question 3

You see a friend across the room at a crowded party, but it's too loud for you to say hello from this distance. Instead, you make eye contact with him and nod your head as an acknowledgment and greeting. Which term best fits the function of your nonverbal behavior?

A) accenting
B) substituting
C) contradicting
D) repeating

Answer 3

B

Question 4

Your friend asks you how you're doing, and you say, "OK," while holding up your hand in the gesture Americans understand to be the OK sign. What reinforcing behavior are you using to clarify your message?

A) repeating
B) complementing
C) accenting
D) substituting

Question 5

Nonverbal behaviors that coordinate verbal interaction by helping us to navigate the back-and-forth of communication in a constructive, appropriate manner are serving which function?

A) accenting
B) repeating
C) regulating
D) substituting

Question 6

Elements like pitch, volume, rate, and other vocal qualities are called

A) body language.
B) phonolesics.
C) paralanguage.
D) oculesics.

Question 7

Which of the following is an example of a nonverbal behavior?

A) You write a note asking your roommate to pick up your mail while you're out of town.
B) You use American Sign Language to fingerspell your name when you meet a new deaf colleague at work.
C) You wave an old friend over to sit with you at lunch in the cafeteria.
D) You type a quick e-mail asking your professor if she has any feedback on the outline for your upcoming speech.

Question 8

What is commonly referred to as "body language" is actually the observation of _____________, or the way gestures and body movements send nonverbal messages.

A) kinesics
B) proxemics
C) oculesics
D) chronemics

Question 9

Vocalizations like "uh huh," "oh," and "umm" that encourage others to continue speaking or indicate that we would like to speak are called

A) encouragers.
B) verbal responders.
C) back-channel cues.
D) channel discrepancies.

Question 10

While delivering your presentation, you begin to twist the ring on your right hand and your right leg begins to shake. What category of body movement is illustrated in this example?

A) illustrator
B) adaptor
C) emblem
D) regulator

Question 11

You're babysitting your niece. When the toddler wakes up, she cries out, missing her mom and dad. You rush upstairs, pick up the child, and rock her in your lap until she calms down and falls back to sleep. What type of nonverbal communication are you using to communicate your caring toward your niece?

A) oculesics
B) proxemics
C) haptics
D) chronemics

Question 12

________________ occurs when one set of a person's behaviors says one thing and another set of his or her behaviors says something different.

A) Feedback
B) Channel discrepancy
C) Distortion
D) Deception

Question 13

A noncontact culture is one in which

A) members prefer to be individuals rather than part of a group.
B) members prefer to be anonymous members of a group.
C) members regard touch as an important form of communication.
D) members are touch-sensitive or even tend to avoid touch.

Question 14

Which of the following does not represent the way nonverbal behaviors can clarify the meaning of a verbal message by reinforcing it?

A) repeating
B) complementing
C) substituting
D) accenting

Question 15

"The process of intentionally or unintentionally signaling meaning through behavior other than words" defines which of the following terms?

A) verbal communication
B) nonverbal communication
C) body language
D) encoding

Question 16

During a church service, you silently hold one finger up to your mouth to communicate nonverbally to your little brother that he must be quiet. What category of body movement are you using to communicate your message?

A) illustrator
B) adaptor
C) emblem
D) affect display

Question 17

Which of the following is not one of the spatial zones identified by Edward Hall?

A) intimate
B) interpersonal
C) personal
D) social

Question 18

Which of the following would not be considered an artifact?

A) the ring your friend wears in her nostril
B) the Chicago Cubs baseball cap your friend wears whenever he watches a game
C) the size and shape of your friend's nose
D) the tattoo your friend got when he spent the summer abroad in Spain

Question 19

Audiences prefer speakers who use eye contact behaviors that scan the audience, making each member or section of the audience feel like the speaker has addressed them specifically. This knowledge falls under the category of _______, or the study of the use of the eyes to communicate.

A) proxemics
B) kinesics
C) chronemics
D) oculesics