Deck 1: C: Communication: Essential Human Behavior

Question 1

What are the three primary reasons that human beings communicate?

Answer 1

to express affiliation, to manage relationships, and to influence others

Question 2

Identify one element of the situational context of the classroom in which you are taking this course that can create a challenge to the communication between you and your instructor or among the students in the class.

Answer 2

Examples will vary but might include something related to the physical setup of the room, arrangement of desks, the décor, the time of day, and so on.

Question 3

Define the term communication.

Answer 3

Communication is the process by which individuals use symbols and behaviors to exchange information.

Question 4

In your own words, what do the authors of your textbook mean when they say that communication is transactional?

Question 5

What is the difference between encoding and decoding a message?

Question 6

Contrast the difference between appropriate and effective communication.

Question 7

Define what is meant by communication channel, and provide an example of a channel you have used to communicate today.

Question 8

What term do we use to refer to a person's ability to have a number of communication behaviors at his or her disposal and the willingness to use different communication behaviors in different situations?

Question 9

Define cultural identity.
Answer Key

Question 10

What term is used to refer to anything that interferes with the transmission of a message, changing it in some way from what was originally encoded?

Question 11

Provide an example of a co-culture to which you belong.

Question 12

Why does your relational history with another person help determine what is appropriate in a given situation?

Question 13

Briefly describe a time when your unintentional behavior contradicted your intentional message.

Question 14

What is the difference between cognition and behavior?