Deck 14: Managing a Diverse Workforce

Question 1

Which of the following is not included in the GLBT acronym listing groups that face sexual orientation discrimination?

A)gay
B)lesbian
C)biased
D)transgender

Answer 1

C

Question 2

_____ is a system of organizational justice,stipulated by law,that applies to all aspects of employment and is intended to provide equal opportunity for all members of the labor force.

A)protected groups
B)equal employment opportunity
C)affirmative action
D)disparate effect

Answer 2

B

Question 3

Which of the following is a tendency men have more often than women in the workplace?

A)downplay their own uncertainty
B)ask more questions
C)soften criticism with praise
D)exchange compliments

Answer 3

A

Question 4

___________________ is defined as "unwelcome sexual advances."

Question 5

The idea that women get promoted more slowly in traditional male fields is called _____.

A)the glass ceiling
B)the class escalator
C)the double-bind dilemma
D)the invisible wall

Question 6

Which of the following groups tends to be pragmatic,technologically literate,and risk taking?

A)Baby boomers
B)Gen Xers
C)Millennials
D)The Greatest Generation

Question 7

Which of the following is not an example of a supervisor being inclusive toward their diverse employee population?

A)celebrating cultural holidays
B)assisting with citizenship papers
C)treating everyone the same
D)learning sign language It is important to treat employees equally,but being inclusive means acknowledging differences.

Question 8

The idea that men are more commonly perceived as willing to assertively take charge of situations,whereas women are perceived as more inclined to "take care" of people and nurture them is called _____.

A)the glass ceiling
B)the class escalator
C)the double-bind dilemma
D)the invisible wall

Question 9

Debbie had to reprimand an employee because she overheard one of her subordinates harassing a coworker during a meeting.What type of monitoring did Debbie use?

A)electronic
B)background check
C)drug test
D)overhearing a conversation

Question 10

A ___________________ consists of people who historically have encountered discrimination in the American workplace.

Question 11

The ___________________ generation tends to have a strong work ethic and are driven to succeed.

Question 12

A ___________________ is an oversimplified and often unfounded group characteristic.

Question 13

___________________ is an acronym that stands for the different groups that face discrimination because of their sexual orientation.

Question 14

Sexual harassment is not primarily about sex,it is about ___________________.

Question 15

Luis was recently fired for his job because he was using the Internet inappropriately at work.What type of monitoring did his employer use?

A)electronic
B)background check
C)drug test
D)overhearing a conversation

Question 16

Larry is working to learn English and often finds it difficult to understand complicated directions.His manager signed up for English as a Second Language course in hopes of improving communication with him.Which type of accommodation did Larry's manager make?

A)religious
B)language
C)ethnic
D)racial

Question 17

Which of the following groups tends to be self-confident,achievement-oriented,and upbeat?

A)Baby boomers
B)Gen Xers
C)Millennials
D)The Greatest Generation

Question 18

_____ is an in-company program designed to remedy current and future inequities in employment of minorities.

A)Protected groups
B)Equal employment opportunity
C)Affirmative action
D)Disparate effect

Question 19

Which of the following groups has the highest percentage of people in the workforce?

A)Baby boomers
B)Gen Xers
C)Millennials
D)The Greatest Generation

Question 20

_____ occurs when a job requirement acts to exclude a protected group.

A)protected groups
B)equal employment opportunity
C)affirmative action
D)disparate effect

Question 21

Women occupy more than 65 percent of technical,sales,and administrative support jobs.

Question 22

According to your textbook,the Gen X generation tends to be less technologically literate than the Millennial generation.

Question 23

Supervisors need not be more alert for sexual orientation discrimination.

Question 24

In order to accommodate diversity,employers should create private areas for Muslims to practice their ritual prayer during work times.

Question 25

Job evaluation usually puts an end to discrimination in pay.

Question 26

Affirmative action is a program to keep the status and diversity in the work space status quo.

Question 27

The Millennial generation tends to be socially conscious and they like to network and socialize with others.

Question 28

The FMLA is an organization which works to ensure minority groups have equal employment opportunities.

Question 29

A supervisor may take a class in English as a Second Language instruction to become more inclusive of cultural diversity in his group.

Question 30

Employers may run ___________________ to learn more about an employee's credit,driving record,and criminal background.

Question 31

The ___________________ generation is also called the "sandwich" generation.

Question 32

Reverse discrimination happens exclusively to men.

Question 33

There are many differences in how supervisors should treat women and men at work.

Question 34

The Equal Pay Act of 1963 states that ALL employees should receive the same pay for the same kind and amount of work.

Question 35

A managerial decision that favors an employee on the basis of their ethnicity is not discrimination since a person's ethnic background is usually relevant to job performance.
A person's ethnic background is not relevant to job performance.

Question 36

Differential treatment is preferable to the disparate effect.

Question 37

Employers may use ___________________ and lie detectors,but their use is restricted.

Question 38

It is not reasonable to make accommodations for an employee with chronic illness.

Question 39

GLBT stands for Gays,Lesbians,Bisexuals,and Transgenders.

Question 40

The glass wall refers women facing difficulty in getting promoted more slowly in traditionally male fields.
This is called the glass wall.

Question 41

It is never appropriate for a company to look at an employee's work emails.

Question 42

A supervisor may use a lie detector at his or her discretion.

Question 43

A good way to motivate workers in the Millennial generation is to praise freely when it is deserved.

Question 44

A key asset of older workers is that they have a better absence record and take fewer days off.

Question 45

Drug tests may be used for specific occupations,but cannot be used indiscriminately.

Question 46

It is never appropriate for an employer to watch employees on video.

Question 47

There are laws in place that ban employers from deliberately eavesdropping on personal conversations between employees while they are at work.

Question 48

A supervisor who exerts authority only from reason is likely to lose the trust of Gen X workers.