Deck 4: Supply Chain Relationships

Question 1

Horizontal collaboration refers to a relationship that is ___________ and/or ____________.
A) 3PLs to 3PLs and/or service provider to service provider

A) buyer to buyer and/or seller to seller
B) flat across the chain and/or involving partners equal in size
C) collaboration with horizontal and/or vertical competitors

Answer 1

B

Question 2

The most frequently outsourced function is freight bill payment.

Answer 2

False

Question 3

Many organizations have directed significant attention toward working more closely with supply chain partners, including not only customers and suppliers but also various types of logistics suppliers

Answer 3

True

Question 4

A financial based 3PL is a firm that takes a financial interest in an organization in order to underwrite the outsourcing of that firm's logistics.

Question 5

Outsourcing and contract logistics are terms sometimes used to describe third-party logistics.

Question 6

Collaboration is usually defined as a "business practice that encourages individual
organizations to share information and resources for the benefit of all".

Question 7

Drivers and facilitators are internal issues that an organization must address before seeking a 3PL.

Question 8

The least-frequently used IT-based services by customers of 3PLs are:

A) transportation management (execution)
B) warehouse/distribution management
C) global trade management and transport sourcing
D) strategic and customer-related

Question 9

A Third Party Logistics firm is defined as a company that owns trucks and warehouses so as
to offer integrated services.

Question 10

The first stage in the process model for forming and sustaining supply chain relationships involves the process by which a manufacturer becomes fully aware of its logistics and supply chain needs.

Question 11

The range of relationships with 3PLs ranges from being a vendor to being a vertical supplier.

Question 12

A third-party logistics firm may be defined as
A) an outsource service.

A) a firm that owns trucks and warehouses.
B) a firm that owns trucks and warehouses and provides computer support.
D) an external supplier that performs or manages all or part of a company's logistics functions.

Question 13

While available evidence supports the fact that the president or CEO and the finance executive are often involved with the identification of the need for logistic services,

A) customers are demanding a change.
B) executives from other areas in the company are also aware of such needs but to a lesser degree.
C) a 4PL will suggest greater collaboration.
D) off shore sourcing will point to greater need.

Question 14

Vertical collaboration refers to

A) collaboration among buyers and sellers in the supply chain.
B) collaboration among carriers and shippers.
C) collaboration that moves up the supply chain.
D) collaboration with competitors.

Question 15

A horizontal relationship refers to firms on the same level in the supply chain.

Question 16

Full collaboration is the dynamic combination of
A) buyers, sellers, retailers, and 3PLs.

A) buyers, sellers, retailers, 3PLs, and appropriate government agencies.
B) both vertical and horizontal collaboration.
C) buyers and sellers only.

Question 17

Whether the relationship may or may not be with a provider of logistics services, today's supply chain relationships are most effective when collaboration occurs among the ____________ who are involved.

A) participants
B) third party logistics providers
C) customers
D) suppliers

Question 18

Many organizations are working more closely with

A) customers.
B) customers and suppliers.
C) third-party logistics firms.
D) customers, suppliers, and various types of logistics suppliers.

Question 19

The "IT gap" refers to the difference between the internal IT capabilities of 3PL users and the IT expertise of the 3PL providers.

Question 20

Once a 3PL provider is chosen, it is not necessary for an organization to seek continuous improvements as the 3PL will handle that function.

Question 21

In a recent survey, respondents reported experiencing a number of problems with their relationships with 3PLS. What were some of them? Choose two, and discuss how you feel this would impact the relationship.

Question 22

Define Third Party Logistics and list some of the participants in this sector.

Question 23

There are at least five types of third-party logistics firms. Name them, and select two to discuss in more detail.

Question 24

Define and discuss the term "4PL."

Question 25

Define what a "transactional" relationship is, and discuss how this occurs in logistics.

Question 26

Approximately two-thirds of 3PL customers think their providers supply

A) tactical or operational services.
B) strategic or integrative services.
C) trucking and warehouse services.
D) a firm that can supply a competency that is not core to the firm.

Question 27

There are six steps in the process model for forming and sustaining supply chain relationships. Name five of the six, and choose two to discuss in more detail.

Question 28

What are some of the types of activities often outsourced?

Question 29

Generally, there are two types of logistics relationships. Name both, and pick one to discuss in more detail.

Question 30

Define "Drivers" and "Facilitators," and name three of the primary factors ascribed to them.

Question 31

What is collaboration? Name the three types, and discuss one of them in more detail.