Deck 14: Operations-Producing Goods and Services

Question 1

Form utility drives the need for

A) supply chain capabilities only.
B) time utility and place utility.
C) place utility only.
D) supply chain capabilities, time utility, and place utility.

Answer 1

D

Question 2

Ship to order is another version one of four manufacturing methods.

Answer 2

False

Question 3

A newly launched twenty-first century addition to production strategy which leverages lean manufacturing strategies, Six Sigma best practices, and real-time actionable intelligence from the factory floor is called:

A) just-in-time inventory
B) adaptive manufacturing
C) machine flexibility
D) capacity requirements planning

Answer 3

B

Question 4

In assemble-to-order production,

A) customer orders are filled from finished goods inventories, and production orders are used to replenish finished goods inventories.
B) the finished product is a combination of standard and custom-designed components that meet unique needs of a specific customer.
C) the finished product is generally a combination of common components and a limited number of options or accessories made available to the customer.
D) highly tailored products are created for the customer whose specifications require unique engineering design or significant customization.

Question 5

Delayed differentiation is a hybrid strategy in which a common product platform is built to stock. It is later differentiated by assigning to it certain customer-specific features, only after demand is realized.

Question 6

Resource requirements planning (RRP) is a long-run, macro-level planning tool.

Question 7

World-class organizations can improve performance along multiple dimensions without making extensive performance tradeoffs or sacrifices.

Question 8

Processes that can produce a range of products are said to have economies of scope.

Question 9

The materials requirement plan (MRP) is a long-range materials plan that converts information regarding end-items in the MPS into a set of time-phased component and part requirements.

Question 10

One type of reactive capability is machine flexibility.

Question 11

Offshoring is a term that means relocating an activity to a contract manufacturer in another country.

Question 12

A workcenter and a manufacturing cell are the same.

Question 13

Most processes are basically organized the same.

Question 14

Routing flexibility is a term used in connection with how spare parts move through the supply chain.

Question 15

Processes that can produce a range of products are said to have

A) economies of scale.
B) economies of scope.
C) routing flexibility.
D) work centers.

Question 16

Capacity planning and materials planning are the same.

Question 17

Manufacturing and production operations create form utility.

Question 18

Packaging is very important in the manufacturing operation.

Question 19

The "bullwhip" effect occurs when forecast errors are magnified and demand variability increases as orders move upstream from retailers to distributors to producers.

Question 20

Companies now use strategies that are lean, flexible, or adaptive; they wait for customers to push products to the market.

Question 21

Which of these is NOT a production method?

A) make-to-stock
B) delayed differentiation
C) build to order
D) assemble to order

Question 22

There are four assembly processes. Name all four, and pick two to discuss in detail.

Question 23

Discuss the challenges facing production managers.

Question 24

Packaging is

A) critical to logistics.
B) critical to manufacturing.
C) critical to product differential.
D) a factor in outsourcing.

Question 25

Resource requirements planning (RRP)

A) is a long-run, macro-level planning tool.
B) checks the feasibility of the master production schedule.
C) checks the feasibility of the materials requirement plan.
D) is a long-range materials plan that translates annual business plans.

Question 26

A project layout is

A) a floor plan of the production facility.
B) a fixed location layout where the product remains in place for the duration of production.
C) a product-focused layout in which machines and workers are arranged according to the progressive sequence of operations.
D) a process-focused layout that groups together similar equipment or functions.

Question 27

Capacity is

A) determined by lean manufacturing.
B) the maximum amount of square footage available for inventory storage in a facility.
C) determined by raw materials flows.
D) the maximum amount of work that an organization is capable of completing in a given period of time.

Question 28

Lean production relies on

A) pull-based systems.
B) push-based systems.
C) the Toyota production system (TPS).
D) just-in-time system.

Question 29

A push-based strategy works well for supply chains that focus on
A) lean production.

A) the anticipation of demand or without knowledge of customer orders.
B) work centers and offshore sourcing.
C) the immediate delivery of off-the-shelf, low-cost, standardized goods.

Question 30

Which is NOT a major challenge for many established manufacturers?
A) competition

A) customer demand
B) expanding product life cycles
C) pressure for efficiency

Question 31

Which of the following is not a reactive capability strategy?

A) machine flexibility
B) routing flexibility
C) resource requirements planning
D) offshoring

Question 32

Discuss the role of production operations in Supply Chain Management (SCM).

Question 33

Discuss the role of packaging from a logistics perspective.

Question 34

What is the "bullwhip effect," and how does it affect manufacturing?

Question 35

Discuss the three planning timeframes, how they relate to capacity planning and materials planning, and the various tools associated with them.

Question 36

What is offshoring? How does it affect manufacturing and logistics?

Question 37

Define and discuss flexible manufacturing, specifically machine flexibility and routing flexibility.

Question 38

Explain one of the following in detail: workcenter, manufacturing cell, assembly line or continuous process facilities.