Deck 6: The Human Service Professional

Question 1

A nurse is an example of which category?

A)professional
B)generalist
C)nonprofessional
D)volunteer

Answer 1

A

Question 2

Making recommendations for expenditures to support client needs is an activity of the

A)evaluator
B)mobilizer
C)planner
D)resource allocator

Answer 2

C

Question 3

Which of the following is the process that assists helpers with understanding their own attitudes and feelings?

A)self-awareness
B)clinical judgment
C)congruence
D)ethical integrity

Answer 3

A

Question 4

Professionals may break confidentiality when

A)the client does not care who knows about his or her problem
B)parents request information about their children
C)the professional is puzzled by the case and needs advice
D)the professional believes there is nothing incriminating in the files

Question 5

Which term is used to describe helpers who are of similar age and/or experience to the client?

A)volunteer
B)paraprofessional
C)peer
D)associate professional

Question 6

The criterion used by clients and workers to make choices is

A)valuing
B)prizing
C)helping
D)philosophizing

Question 7

Workers with formal training or experience,usually at the baccalaureate level,work at which of the following levels?

A)specialist
B)supervisor
C)generalist
D)worker

Question 8

A typical job responsibility for the human service professional is all but which of the following?

A)determining eligibility
B)monitoring progress
C)leading groups
D)researching community needs

Question 9

One of the largest categories of specialists is

A)counselors
B)physicians
C)social workers
D)volunteers

Question 10

All but which of the following activities demonstrates commitment to the client?

A)helping outside area of expertise
B)telling clients the limits of expertise
C)reading the code of ethics
D)linking client to services

Question 11

The attainment of a bachelor's or master's degree is usually necessary for which of the following responsibilities?

A)training
B)supervision
C)community worker
D)cultural broker

Question 12

Deciding for oneself on a course of action or the resolution to a problem is

A)recognition
B)self-determination
C)self-confidence
D)tolerance

Question 13

The increasing body of research supports the concept that the personal characteristics of helpers

A)make little difference in the helping relationship
B)are not as important as mastery of helping theory
C)help them fulfill certain human service roles
D)are largely responsible for success or failure of helping

Question 14

Self-determination is a critical value because

A)the worker has the expertise to make excellent choices
B)the client needs to assume responsibility
C)the worker needs to take more responsibility
D)the client is resistant to help

Question 15

The roles of mobilizer,networker,and planner are part of the responsibilities of

A)administrative work
B)community work
C)direct service
D)the generalist

Question 16

Individuals choose to work in the helping professions for which of the following reasons?

A)human service job market is stable
B)status is associated with human service work
C)human service jobs contribute to client growth
D)clients encourage individuals to become human service workers

Question 17

A particular concern for the poor and the disadvantaged characterizes which of the following professions??

A)nursing
B)counseling
C)psychiatry
D)social work

Question 18

Providing direct service to clients,one of three areas of responsibility for human service professionals,is illustrated by which roles?

A)advocate,broker,caregiver
B)behavior changer,caregiver,educator
C)broker,educator,evaluator
D)consultant,data manager,facilitator

Question 19

Beth Bruce's value of acceptance is challenged by her client's

A)sloppy dress
B)lack of respect for her profession
C)resistance
D)past criminal behavior

Question 20

All but which of the following responses are examples of empathy?

A)"You miss your family."
B)"Twenty years without parole is along time."
C)"It must be lonely at times."
D)"I feel sorry for you locked up day and night."

Question 21

Distinguishing the advocate and broker roles from each other is

A)a focus on the recipient of services
B)administration versus community involvement
C)the assignment of front-line of administrative duties
D)an emphasis on the degree of involvement

Question 22

The difference between front-line workers and administrators is basically one of

A)client contact
B)budgets
C)education and training
D)job title

Question 23

Providing services for people who need ongoing support of some kind best describe the role of

A)advocate
B)broker
C)caregiver
D)mobilizer