Deck 5: Staffing and Recruiting

Question 1

Public employment agencies are perceived by prospective applicants as having few high-skilled jobs;therefore,employers tend to see such agencies as:

A)screening agencies for management positions.
B)suitable for top management positions.
C)having few high-skilled applicants.
D)non-functioning,and therefore do not use them at all.
E)places to hire applicants at a reduced salary.

Answer 1

C

Question 2

A database listing name,education,training,prior employer,languages spoken,and other information for each employee in the organization is called:

A)machine specification.
B)human resource inventory.
C)time and motion study.
D)job evaluation.
E)performance appraisal.

Answer 2

B

Question 3

Selection devices based on actual job behaviors,work sampling,and assessment centers are known as:

A)work sample testing.
B)performance-simulation tests.
C)behavioral tests.
D)assessment testing.
E)validity testing.

Answer 3

B

Question 4

A recruiting source that is good but may not increase the diversity and mix of employees is:

A)school placement.
B)advertisements.
C)internal searches.
D)temporary help.
E)employee referral.

Question 5

A method for screening applicants and identifying the most appropriate candidate is:

A)advertising.
B)the selection process.
C)recruiting.
D)performance appraisal.
E)job evaluation.

Question 6

An excellent source of potential employees for entry-level positions in organizations is through:

A)private employment agencies.
B)head-hunter consulting groups.
C)management consultants.
D)temporary help services.
E)educational institutions' placement service.

Question 7

Nonfinancial rewards designed to enrich employees' lives are referred to as:

A)employee benefits.
B)indirect compensation.
C)direct compensation.
D)out of pocket benefits.
E)entitlement incentives.

Question 8

The process of locating,identifying,and attracting capable applicants is called:

A)discrimination.
B)selection.
C)recruitment.
D)employment.
E)hiring.

Question 9

Supervisors in larger organizations are frequently involved in which of the following HRM activities

A)recruiting candidates.
B)reviewing application forms.
C)interviewing applicants.
D)inducting new employees.
E)all of the above.

Question 10

Legislation that requires employers to make an active effort to recruit,select,train,and promote members of protected groups is called :

A)Americans with Disabilities Act.
B)equal employment.
C)civil rights act.
D)affirmative action.
E)workforce diversity.

Question 11

Employment resource planning can be condensed into two steps.Which one of the following is not one of these steps?

A)Developing a program to meet future human resource needs
B)Assessing past human resources
C)Assessing future human resource needs
D)Assessing current human resources

Question 12

A set of attitudes,perceptions and behaviors of employees who survive involuntary staff reductions is called:

A)retention awareness.
B)survivor illness.
C)layoff-survivor sickness.
D)layoff sickness.

Question 13

Once employers have selected competent people,they need to help them adapt to the organization and ensure their job skills and knowledge keep current.This is accomplished through :

A)identification and fulfillment.
B)discrimination and deployment.
C)analysis and fellowship.
D)orientation,training,and development.
E)reporting,justification and contribution.

Question 14

An advantage of using employee referrals to fill company vacancies include all of the following EXCEPT FOR:

A)reflect on the current employee.
B)knowledge about the potential employee.
C)produces well qualified candidates.
D)creates diversity in the workplace.
E)knowledge about the company.

Question 15

Affirmative action requires employers to make an active effort to recruit,select,train,and promote:

A)35% of minorities.
B)temporary employees.
C)members of protected groups.
D)non-exempt employees.
E)professional employees.

Question 16

A downsizing option that provides temporary involuntary termination and may last only a few days or it may extend to years is called:

A)early retirement.
B)firing.
C)transfers.
D)job sharing.
E)layoffs.

Question 17

Nearly four out of five organizations uses this popular method to communicate to the public that it has a vacancy:

A)word of mouth.
B)internet.
C)walk-ins.
D)referrals.
E)head-hunters.

Question 18

Historically,what type of errors meant only that costs of selection would be increased because more candidates would have to be screened?

A)Halo errors
B)Reject errors
C)Selection errors
D)Cost errors
E)Accept errors

Question 19

The demand for the organization's overall human resources is a result of:

A)demand for the organization's products or services.
B)supply of qualified people.
C)competitive forces in the market place.
D)marketing research information.
E)purchasing orders.

Question 20

A job interview that provides both positive and negative information about the job and the company is called a(n):

A)stress interview.
B)legal interview.
C)realistic job preview.
D)affirmative job preview.
E)preliminary preview.

Question 21

Less than 10 thousand sexual harassment complaints are filed each year with the Equal Employment Opportunity Commission(EEOC).

Question 22

Studies find that employee referrals produce the best candidates.

Question 23

For selection purposes,it is critical that application items have a proven relationship between a selection device and some relevant criterion.This is called:

A)validity.
B)fairness.
C)reliability.
D)equality.
E)just.

Question 24

The popular practice of relying on current employee referrals as a source of new job applicants tends to result in candidates who:

A)have similar characteristics to present employees
B)are better than present employees.
C)are more diverse than the current workforce
D)have not been discriminated against.

Question 25

To address survivor syndrome,supervisors may want to limit opportunities for employees to talk to counselors about their guilt,anger,and anxiety.

Question 26

Employee training involves all of the following EXCEPT FOR:

A)changing employees attitudes.
B)changing employees knowledge.
C)changing employees behavior.
D)changing employees hours.
E)changing employees skills.

Question 27

Interviews can be reliable and valid selection tools as long as they are:

A)structured.
B)held to common questions.
C)well organized.
D)all of the above.

Question 28

The law prohibits supervisors from using any selection device that cannot be shown to be directly related to successful job performance..

Question 29

Which one is not a supervisor's downsizing option?

A)Attrition
B)Job sharing
C)Firing
D)Layoffs
E)Late retirements

Question 30

All of the following are typical methods used for training EXCEPT:

A)classroom lecture.
B)observation.
C)simulation exercises.
D)vestibule training.
E)apprenticeship.
TRUE/FALSE.Write 'T' if the statement is true and 'F' if the statement is false.

Question 31

The interview is most valid in determining all of the following about an applicant EXCEPT FOR:

A)honesty.
B)level of motivation.
C)intelligence.
D)interpersonal skills.

Question 32

The objective of affirmative action is to ensure the hiring of individuals from certain protected groups,while still permitting discrimination.

Question 33

An expansion on information a new employee obtained during the recruitment and selection stages;an attempt to familiarize new employees with the job,the work unit,and the organization as a
Whole is called:

A)employee development.
B)employee work group.
C)employee training.
D)employee orientation.
E)employee situation.

Question 34

Acceptance errors account for all the mentioned costs EXCEPT:

A)cost of further recruiting.
B)employee's incompetence.
C)cost of training.
D)cost of severance.
E)increase in profits.

Question 35

The interview,along with the application form,is an almost universal selection device.

Question 36

The majority of studies have found that advertisements produce the best candidates.

Question 37

Employment planning is the process by which supervisors ensure that they have the right number and kinds of people in place to help the organization to achieve its overall goals.

Question 38

The source used to recruit potential employees should reflect the local labor market,the type and level of position,and the size of the organization.

Question 39

Sexual harassment can be regarded as any unwanted activity of a sexual nature that affects an individual's employment.

Question 40

What type of recruitment source is near extinction?

A)Temporary agencies
B)school placement offices
C)Internet recruiting
D)Newspaper advertisements
E)Employee referrals