Deck 8: Motivating Followers

Question 1

High achievers prefer job situations with

A)no authority or delegation.
B)personal responsibility,feedback,and or intermediate degree of risk.
C)teaching and thinking abilities.
D)logs of communications.
E)no responsibility,feedback or risk.

Answer 1

B

Question 2

Locus of control,Machiavellianism,self-esteem,self monitoring,and risk propensity have all been singled out as having relevance to understanding the behavior and motivation of employees at work,
And are known as:

A)self-actualizing experiences.
B)physiological contracts.
C)personality traits.
D)physiological characteristics.
E)emotive behaviors.

Answer 2

C

Question 3

In order to arrive at the proper reward for each job,an ideal reward system should probably weight inputs:

A)via subjective interpretation.
B)according to a group opinion.
C)differently.
D)based on the socialization process.
E)homogeneously.

Answer 3

C

Question 4

People differ in the degree to which they like or dislike themselves.This trait is called:

A)achievement needs.
B)socializing.
C)self-esteem.
D)self-actualizing.
E)self-monitoring.

Question 5

Motivation is defined as the willingness to do something and is conditioned by this action's ability to satisfy:

A)individual motives.
B)some need for the individual.
C)standing plans.
D)hierarchical levels.
E)human resource plans.

Question 6

People differ in their willingness to take chances.Individuals who make rapid decisions and use less information in making choices exhibit high:

A)tolerance levels.
B)people skills.
C)self-esteem.
D)risk-propensity.
E)leadership aspirations.

Question 7

The following are needs in A.H.Maslow's hierarchy of needs theory EXCEPT FOR:

A)safety.
B)physiological.
C)esteem.
D)emotional.
E)self-actualization.

Question 8

The motivation-hygiene theory is concerned more with:

A)self-esteem needs.
B)job satisfaction.
C)positive reinforcement.
D)affiliation needs.
E)self-actualization.

Question 9

Employee motivation is influenced significantly by relative rewards as well as absolute rewards. This would be advanced in the:

A)equity theory of motivation.
B)hierarchy of needs theory.
C)hygiene theory.
D)expectancy theory of motivation.
E)reinforcement theory of motivation.

Question 10

In this theory,Douglas McGregor proposed that managers assumed employees can view work as being as natural as rest or play.This is called:

A)expectancy theory of motivation.
B)Theory Y.
C)Theory Z.
D)equity theory of motivation.
E)Theory X.

Question 11

Frederick Herzberg stated that when characteristics such as salary and working conditions are adequate,people will:

A)experience self-actualization.
B)create equity theory of motivation.
C)not be dissatisfied or satisfied.
D)experience positive reinforcement.
E)experience a high degree of achievement.

Question 12

In the expectancy theory,motivation is maximized when supervisors make rewards contingent upon:

A)manipulation of standards.
B)gold-bricking.
C)individual performance.
D)authority relationships.
E)power struggles.

Question 13

If you are a supervisor concerned with motivating employees,the following would apply EXCEPT FOR:

A)setting challenging goals.
B)recognizing that everyone will have homogeneous needs.
C)individualizing rewards.
D)matching people to jobs.
E)recognizing individual differences.

Question 14

The theory that argues that individuals analyze three relationships: effort-performance, performance-rewards,and rewards-personal goals is:

A)hygiene theory.
B)expectancy theory.
C)Maslow's hierarchy.
D)McGregor's Theory X.
E)equity theory.

Question 15

Those people with a need for achievement exhibit the following tendencies EXCEPT FOR:

A)being intrinsically motivated.
B)having a 50-50 chance success rate.
C)avoiding what they perceive to be very easy or very difficult tasks.
D)having a desire to do things better.
E)being gamblers.

Question 16

A person who believes in the philosophy "the end justifies the means" is manipulative and is viewed by some as being ruthless,exhibits tendencies of:

A)social Darwinism.
B)manifest behaviors.
C)scaler chain.
D)Machiavellianism.
E)Theory "Z."

Question 17

Equity theory states that employees perceive what they can get from a job situation in relation to what they put into it and then compare their:

A)input-outcome ratio to a standard ratio.
B)lower-order needs to higher-order needs.
C)input-outcome ratio with the input-outcome ratio of others.
D)self-monitoring relationship with others.
E)contributions to experience self-actualization.

Question 18

A physiological or psychological deficiency that makes certain outcomes seem attractive is a:

A)motive.
B)reward.
C)want.
D)need.
E)desire.

Question 19

Allowing employees to participate in decisions that affect them will increase their level of:

A)self-awareness.
B)comprehension.
C)motivation.
D)collusion.
E)exploitiveness.

Question 20

Under Maslow's hierarchy of needs theory,hunger,thirst,shelter,sex and other bodily needs would be included in which level of needs?

A)Self-actualization
B)Esteem
C)Physiological
D)Psychological
E)Safety

Question 21

Studies show employees who rate high in externality are more satisfied with their jobs,less alienated from the work setting,and more involved in their jobs than internals.

Question 22

When a job situation is predominant with personal responsibility,feedback,and an intermediate degree of risks,high achievers will be strongly motivated.

Question 23

In developed countries,what percentage of the workforce is made up of high achievers?

A)50% to 60%
B)30% to 40%
C)More than 80%
D)10% to 20%
E)5%

Question 24

A competency based compensation program pays and rewards employees on the basis of the:

A)behaviors employees possess and knowledge.
B)skills,knowledge,and behaviors employees possess.
C)skills,knowledge and education.
D)knowledge and skills.
E)none of the above.

Question 25

As a supervisor you should recognize that all employees are homogeneous.

Question 26

Frederick Herzberg's motivation-hygiene theory states that the responses suggest that the opposite of satisfaction is dissatisfaction,as was traditionally believed.

Question 27

To maximize motivation among today's diversified workforce,supervisors need to think in terms of:

A)flexibility.
B)group norming.
C)group norms.
D)socialization process.
E)personality traits.

Question 28

When we see employees working hard at some activity,we can conclude they are driven by a desire to satisfy one or more needs that they value.

Question 29

Professional employees are equity sensitive but place a high value on job factors such as autonomy,personal growth,recognition,and challenging work.

Question 30

By making rewards more visible to employees,supervisors are potentially finding them less motivating.

Question 31

High achievers have all of the following personality traits EXCEPT:

A)desire personal responsibility.
B)like to gamble.
C)rapid and unambiguous feedback.
D)avoid very easy or very difficult tasks.
E)want to do things better.

Question 32

Task identity is the degree to which the job requires completion of a whole and identifiable piece of work.

Question 33

Key characteristics that define a job include the following EXCEPT FOR:

A)team oriented.
B)skill variety.
C)autonomy.
D)task identity.
E)task significance.

Question 34

Motivating a diverse workforce also means that supervisors must be:

A)flexible with employee benefits.
B)flexible by being aware of cultural differences.
C)flexible with shift work.
D)flexible with spending.
E)flexible with corporate policies.

Question 35

Individuals high in self-monitoring show considerable adaptability in adjusting their behavior to external situational factors.

Question 36

Which personality trait shows considerable adaptability in adjusting behavior to external situational factors?

A)Locus of control
B)Self-monitoring
C)Risk propensity
D)Machiavellianism

Question 37

In developed countries 80 percent of the work force is made up of high achievers.

Question 38

Pay-for-performance programs are:

A)compensation plans that pay employees on the basis of seniority.
B)compensation plans that pay employees on the basis of salary only.
C)compensation plans that pay employees on the basis of commission.
D)compensation plans that pay employees on the basis of some performance level.
E)compensation plans that pay employees on the basis of hourly wages only.

Question 39

The following suggestions can help motivate your employees EXCEPT:

A)recognize individual differences.
B)set challenging goals.
C)encourage participation.
D)match people to jobs.
E)match jobs to people.
TRUE/FALSE.Write 'T' if the statement is true and 'F' if the statement is false.

Question 40

Which theory states that employees perceive what they can get from a job situation in relation to what they put into it,and then compare their input-outcome ration with the input-outcome ratio of
Others?

A)Expectancy theory
B)Hierarchy-of-needs theory
C)Equity theory
D)Motivation-hygiene theory
E)Theory Y