Deck 9: Leading Followers

Question 1

The ability of ________ to influence employees is based on the formal authority inherent in their positions.

A)leaders
B)managers
C)supervisors
D)co-workers
E)administrators

Answer 1

C

Question 2

The top-rating of honesty as an identifying characteristic of admired supervisors indicates that in order for supervisors to become effective leaders,they must realize the importance of ________.

A)credibility and trust
B)control and structure
C)achievement and effort
D)responsibility and authority
E)power and permission

Answer 2

A

Question 3

Leadership skills that focus on your ability to work with,understand,and motivate those people around you are ________ skills.

A)human relations
B)technical
C)problem solving
D)networking
E)conceptual

Answer 3

A

Question 4

A supervisor should guard against the tendency to ________ employees.

A)be open with
B)demonstrate technical skills around
C)create favorites among
D)be flexible in scheduling
E)be predictable

Question 5

Blanket acceptance of ________ or any universal approach to leadership is inconsistent with the best and most current evidence we have on leadership.

A)situational
B)participative
C)consultative
D)empowerment
E)democratic-participative

Question 6

When employees trust their supervisor,they are willing to be vulnerable to their supervisor's action because they are confident that ________.

A)they can share ideas
B)there will be two-way communication
C)their rights and interests will be honored
D)their performance will be appraised
E)they will be provided with ample directions

Question 7

Which leadership style is more compatible with cultures where power is unequal?

A)participative
B)autocratic
C)consultative-participative
D)people-centered
E)democratic-participative

Question 8

One trait that has not been identified as essential to effective leaders is ________.

A)self-confidence
B)humor
C)honesty
D)drive
E)intelligence

Question 9

________ leaders guide or motivate employees in the direction of established goals by clarifying role and task requirements.

A)Situational
B)Transformational
C)Consultative
D)Democratic
E)Transactional

Question 10

One leadership characteristic where people are free of self-doubt and have a strong belief in order to convince others of the correctness of goals and decisions is the trait of ________.

A)intelligence
B)honesty
C)enthusiasm
D)drive
E)self-confidence

Question 11

By having ________ skills,the tools,procedures and techniques that are unique to the work situation,a supervisor is able to assist employees.

A)conceptual
B)technical
C)networking
D)human relations
E)performance

Question 12

The ability one demonstrates in influencing others to act in a particular way through direction,encouragement,sensitivity,consideration and support is ________.

A)supervision
B)organization
C)training
D)leadership
E)motivation

Question 13

Leadership skills that refer to your ability to socialize and interact with outsiders - those not associated with your unit are ________ skills.

A)networking
B)technical
C)conceptual
D)human relation
E)problem solving

Question 14

Which of the following is one of the five dimensions that make up the concept of trust?

A)participation
B)readiness
C)consistency
D)integrity
E)intelligence

Question 15

Becoming a leader requires the following skills EXCEPT ________.

A)conceptual
B)charismatic
C)technical
D)networking
E)human relations

Question 16

For those studying leadership,it has become increasingly clear that predicting leadership success involves isolating a few traits or preferable behaviors.

Question 17

Personal ________ reflects one's desire to exert a high level of effort to complete a task.

A)motivation
B)expectation
C)enthusiasm
D)drive
E)pursuit

Question 18

The inability to explain leadership solely from traits and skills has led researchers to look at the behaviors and ________ that specific leaders exhibit.

A)aptitudes
B)abilities
C)styles
D)competence
E)knowledge

Question 19

Legitimate power does not allow supervisors to reward and punish their employee.

Question 20

What type of leader is a taskmaster?

A)autocratic
B)free-rein
C)participative
D)people-centered
E)democratic

Question 21

Describe the key characteristics associated with a charismatic leader.

Question 22

Identify and explain the traits necessary to become an effective leader.

Question 23

Paul Hersey and Kenneth Blanchard proposed a leadership model called ________,which focuses attention on the readiness of employees.

A)situational
B)task-centered
C)democratic
D)transformational
E)transactional

Question 24

An employee who is able but unwilling to do a job would be classified at what readiness level in the situational leadership model?

A)R1
B)R2
C)R3
D)R4
E)R5

Question 25

Emphasizing the technical aspect of the employees' jobs,ensuring that employees know what is expected of them,and providing guidance necessary for accomplishment of goals is ________ behavior.

A)task-centered
B)autocratic
C)financial-centered
D)company-centered
E)people-centered

Question 26

Autocratic leadership is inappropriate in any organization today.

Question 27

To be a charismatic leader you need a vision for the future,unconventional ways of achieving the vision,and the ability to communicate the vision to others.

Question 28

Leaders who exhibit ________ behaviors are concerned with the welfare of employees and are characterized as trusting,friendly and supportive.

A)participative
B)autocratic
C)democratic
D)people-centered
E)compassionate

Question 29

Leaders who exhibit ________ behavior view employees as a means to an end.

A)people-centered
B)autocratic
C)company-centered
D)democratic
E)task-centered

Question 30

Employees have to trust supervisors to treat them fairly and supervisors have to trust employees to fulfill their responsibilities conscientiously.

Question 31

If you fail as a leader,it is likely that your followers - as well as others - have lost respect for you because of your lack of technical skills.

Question 32

A people-centered leader takes personal interest in the needs of his or her employees.

Question 33

A(n)________ leader is an enthusiastic,self-confident person whose personality and actions influence people to behave in certain ways.

A)driving
B)enthusiastic
C)expectant
D)charismatic
E)articulate

Question 34

A supervisor who exhibits behavior that favors decisions made by the group demonstrates ________ style of leadership.

A)participative
B)problem-solving
C)free-rein
D)democratic-participative
E)consultative-participative

Question 35

Individuals who can easily adjust their behaviors to different situations are known as ________.

A)group facilitators
B)team leaders
C)charismatic leaders
D)high self-monitors
E)participatory leaders

Question 36

A type of leader who gives employees total autonomy to make the decisions that will affect them is a ________ leader.

A)conceptual
B)free-rein
C)democratic-participative
D)democratic
E)participative

Question 37

The ability to create and articulate a realistic,credible,attractive exemplar of the future that grows out of,and improves upon,the present is known as ________ leadership.

A)expectant
B)equitable
C)visionary
D)self-confident
E)referent

Question 38

Effective e-leadership requires supervisors to be judicious in their choice of words while monitoring their messages for anything that may appear to have subliminal meaning to the reader.

Question 39

One driver of the increased use of employee empowerment is the need to compete successfully in a dynamic global village.

Question 40

In today's organization,many employers appear to prefer to work for a supervisor with a ________ leadership style.

A)task-centered
B)participative
C)problem-solving
D)autocratic
E)people-centered

Question 41

Data from numerous studies demonstrate that,in many situations,any ________ are irrelevant.

A)technical skills
B)behaviors a leader exhibits
C)organizational visions
D)attempts to define leadership
E)human relationship skills

Question 42

In the situational leadership model the ________ leadership style emerges when an employee has fully developed,has the supervisor's trust and can carry out duties with little,if any,direction.

A)selling
B)telling
C)directing
D)delegating
E)participating

Question 43

In the situational leadership model,the ________ leadership style is appropriate with a new employee.

A)participating
B)selling
C)free-rein
D)delegating
E)telling

Question 44

One component of the situational model focuses on leader behavior.Describe the four leadership styles Hersey and Blanchard identified that a supervisor would use based on the maturity of employees.

Question 45

Effective leaders change their leadership style or behavior to fit changing situations.

Question 46

Supervisor behavior in the ________ leadership model reflects two-way leader-employee communications.

A)task-centered
B)free-rein
C)situational
D)people-centered
E)democratic-participative

Question 47

Explain why leadership style of a supervisor is sometimes irrelevant.

Question 48

In the situational leadership model when an employee has become the expert on her job and no longer needs to be told what to do,a supervisor would use a ________ style of leadership.

A)directive
B)autocratic
C)delegating
D)participating
E)selling

Question 49

Characteristics of employees such as experience,training,professional orientation,or indifference toward organizational matters can substitute for,or neutralize,the effect of ________.

A)education
B)skills
C)aptitudes
D)leadership
E)common sense

Question 50

Describe situational leadership and the four readiness levels of employees.