Deck 5: Nonverbal Messages

Question 1

Kelsey is planning for her retirement and is goal-oriented. This is evidence that Kelsey has a _______ orientation.

A) future time
B) present time
C) past time
D) polychronic time

Answer 1

A

Question 2

When you lean forward to ask a question you are using nonverbal communication to ________ the verbal message.

A) complement
B) contradict
C) accent
D) control

Answer 2

control

Question 3

When in her own office, Louise feels more confident and more readily takes on leadership roles. This is an example of _______.

A) home field advantage
B) personal space
C) protection theory
D) territoriality

Answer 3

home field advantage

Question 4

Actions such as crossing your fingers or winking while you're lying are examples of what method of verbal and nonverbal message interaction?

A) accenting
B) complementing
C) controlling
D) contradicting

Question 5

________ is the study of spatial communication.

A) Kinesics
B) Haptics
C) Proxemics
D) Chronemics

Question 6

Scratching to relieve an itch is an example of what type of body movement?

A) adaptor
B) regulator
C) emblem
D) illustrator

Question 7

Erin and Brett hold hands and gaze into each other's eyes, often in public. This is most accurately an example of how nonverbal messages can _______.

A) structure conversation
B) influence and deceive
C) communicate relationship status
D) interact with verbal messages

Question 8

When you smile while telling a humorous story you are using nonverbal communication to ________ your verbal message.

A) accent
B) complement
C) control
D) substitute

Question 9

Jocelyn stood 6 inches away from Mary's face when she told her how angry she was. Jocelyn invaded Mary's ________ space.

A) intimate
B) public
C) personal
D) social

Question 10

Which of the following is an example of an object-adaptor?

A) clicking a ball point pen
B) crossing your arms over your chest
C) scratching an itch
D) responding with nonverbal feedback

Question 11

José notices that two people are arguing near him, so he looks away from them. This behavior is referred to as _______.

A) signal status
B) the facial feedback hypothesis
C) disconfirmation
D) civil inattention

Question 12

François sees that a prime study spot is available next to the window in the library, but he has to grab some books before he sits down. In order to claim the spot, François sets down his coffee cup on the table. This is an example of which type of marker?

A) central
B) boundary
C) ear
D) secondary

Question 13

In China, yellow signifies wealth and authority, and in the U.S. it signifies caution and cowardice. This is an example of _______.

A) power communication
B) spatial communication
C) color communication
D) equilibrium theory

Question 14

Covering up your own joy in the presence of a friend who didn't receive such good news is called _______.

A) intensifying
B) deintensifying
C) neutralizing
D) masking

Question 15

Anne made sure she dressed professionally, shook hands firmly, and spoke confidently at the meeting. She was demonstrating how nonverbal messages can be used to manage impressions in order to _______.

A) be liked
B) be followed
C) secure help
D) hide faults

Question 16

Which of the following is an example of the facial management technique called neutralizing?

A) exaggerating your surprise at a birthday party you already suspected
B) covering up your own joy at your recent promotion in the presence of a friend who received bad news
C) covering up your sadness so as not to depress those around you
D) expressing happiness although you don't really feel it

Question 17

Which of the following is an example of a regulator?

A) the "peace sign"
B) pointing to show where your car is
C) raising a hand to speak in class
D) playing with a pen when anxious

Question 18

Which of the following statements is TRUE about attractiveness?

A) Height is not a factor in attractiveness.
B) Attractive people are not preferred as coworkers.
C) Attractive people have few advantages
D) A person rated attractive in one culture is likely to be rated attractive in another culture.

Question 19

When Marquis was trying to close the sale with a customer, he used direct eye contact, a confident stance, and open gestures. He was using nonverbal messages _______.

A) to secure help
B) to confirm self-image
C) to hide faults
D) to be believed

Question 20

________ are substitutes for words.

A) Emblems
B) Kinesics
C) Olfactics
D) Chronemics

Question 21

The word "multitasking" is evidence of _______.

A) polychronic time orientation
B) formal time
C) a social clock
D) monochronic time orientation

Question 22

Which of the following is among the important findings regarding touch avoidance?

A) Females score higher than men on same-sex touch avoidance.
B) Younger people have higher touch avoidance scores for opposite-sex persons than do older people.
C) women have higher touch avoidance scores for opposite-sex touching than do men.
D) There is no difference in touch avoidance between men and women.

Question 23

Which of the following is TRUE regarding culture and touch?

A) Muslim children frequently engage in touch, even among member of the opposite sex.
B) Koreans prefer task-related touching.
C) contact cultures avoid excessive touching during communication.
D) Southern Europeans are more often than not members of contact cultures, who touch one another during conversation.

Question 24

According to the text, your watch or ring is an example of a(n) _______.

A) marker
B) status indicator
C) artifact
D) emblem

Question 25

The theory that your facial expressions can influence some feelings but not all of them is called _______?

A) equilibrium theory
B) the facial feedback hypothesis
C) occulesis
D) proxemics

Question 26

Emblems have rather specific translations.

Question 27

The importance we place on the past, present, or future is called _______.

A) cultural time
B) biological time
C) psychological time
D) physiological time

Question 28

Paralanguage is _______.

A) the nonvocal and nonverbal dimension of speech
B) the same as metacommunication
C) the dialect of a particular culture
D) the vocal but nonverbal dimension of speech

Question 29

Territories that are yours and yours alone are called ________ territories.

A) personal
B) social
C) intimate
D) primary

Question 30

Effective nonverbal communication enhances attraction, popularity, and well-being.

Question 31

The "Okay" sign is an example of an illustrator.

Question 32

Which group, according to recent studies, is more skilled at both encoding and decoding nonverbal messages?

A) children
B) men
C) older people
D) women

Question 33

When decoding verbal messages, be _______in drawing conclusions.

A) immediate
B) tentative
C) abrupt
D) enthusiastic

Question 34

The theory that intimacy and distance vary together is ________ theory.

A) turf defense
B) expectancy violations
C) equilibrium
D) protection

Question 35

The silent treatment is an example of how silence can be used to _______.

A) hurt others
B) convey specific thoughts
C) convey emotions
D) give you time to think

Question 36

Boys are less satisfied with their height than girls.

Question 37

The theory that holds that you establish a body buffer zone around yourself against unwanted touching or attack is ________ theory.

A) turf defense
B) expectancy violations
C) equilibrium
D) protection

Question 38

According to the text, _______ communication is perhaps the most primitive form of communication and probably the first to be used.

A) visual
B) touch
C) scent
D) auditory

Question 39

You're more likely to voice agreement than disagreement. This is known as _______.

A) the linguistic relativity hypothesis
B) confirmation
C) other-orientation
D) the spiral of silence

Question 40

Affect displays can't consciously be controlled.

Question 41

Lila positioned her file cabinet so that it served as a barrier between her desk and Jan's. This is an example of turf defense.

Question 42

Tall presidential candidates have a better record of winning elections.

Question 43

What differences in nonverbal communication have you noticed between men and women? Give three specific examples of how men and women tend to use nonverbal communication in differing ways.

Question 44

In what ways does the United States display a monochronic or polychronic time orientation? Be specific as possible, and cite examples where appropriate.

Question 45

Facial feedback hypothesis states that most of our feedback to other people is through facial expression.

Question 46

The study of how we organize, react to, and communicate messages through time is known as chronemics.

Question 47

Kinesics is the study of communication through the eyes.

Question 48

When decoding nonverbal messages, interpret your judgments and conclusions against a cultural context.

Question 49

How can you improve the way you encode and decode nonverbal messages? Be as thorough as possible regarding the methods in this chapter, and provide at least three examples.

Question 50

A constricted, or smaller, pupil indicates attraction and interest.

Question 51

Explain the six principles of nonverbal communication, giving examples of each.

Question 52

Research shows that women smile more than men do.

Question 53

When encoding nonverbal messages, avoid extremes and monotony.

Question 54

Immediacy is the use of nonverbal messages to convey power.

Question 55

What do you think your artifactual communication says about who you are? Describe three ways you use artifactual communication to communicate messages.

Question 56

Self-disclosing, maintaining appropriate eye contact, and talking about commonalities are ways to communicate immediacy.

Question 57

Pushing your hair out of your eyes while talking functions as an alter-adaptor.

Question 58

Proxemics is the study of communication through body movement.

Question 59

Haptics is communication by touch.

Question 60

The four space zones are intimate, personal, social, and public.