Deck 9: Fundamentals of Group Communication

Question 1

As the group continues to meet over a period of time, a strong bond is developed among the colleagues. What does this indicate?

A) Sense of membership
B) Size of the group
C) Shared leadership
D) Strong communication skills

Answer 1

A

Question 2

Unlike a dyad, which consists of a single relationship, groups have many relationships. How many members are needed to form a small group?

A) Three
B) Five
C) Six
D) Four

Answer 2

A

Question 3

Rick and Martin are board members of an organization. In one of the meetings, they find that there is a conflict between their interests and that of other members of the board. This conflict of interest among members characterizes which type of group?

A) Professional group
B) Therapy group
C) Religious study group
D) Recovery group

Answer 3

A

Question 4

Cassy, a member of a small group, always shares her opinions and values the views and opinions of other members too. Which characteristic is portrayed by Cassy's behavior?

A) Approachability
B) Commitment
C) Conformity
D) Maturity

Question 5

A member does not see that working in a group is a means to advance a shared interest and thus withdraws and completes the task individually. What does this member lack?

A) A common goal
B) The leadership
C) Individual role
D) Mutual influence

Question 6

Which evasion tactic do group members tend to justify by claiming that any contradictory information is irrelevant or unrelated to the group's mission?

A) Closed-mindedness
B) Pressure toward uniformity
C) Attempt to remain focused
D) Noninvolvement in discussion

Question 7

Majestic is a group that conducts campaigns and spreads awareness about the importance of wildlife conservation. The members plan to conduct a campaign on the shocking decline in the tiger population across the globe. The campaign begins without a member named Carl. Carl wanted to talk about the habitat of the tigers and the negligence of forest rangers to preserve the population. He believed that without a proper awareness campaign, tigers will soon become extinct. Without Carl, the members felt that the group was not fully equipped to go ahead with the campaign. What task role would Carl have played, and why did the group feel skeptical to run the campaign in his absence?

A) Information agent, because Carl would have presented facts, beliefs, and personal experiences about tigers.
B) Free rider, because Carl would not have presented facts, beliefs, and personal experience about tigers.
C) Avoider, because Carl would have presented facts, beliefs, and personal experience about tigers.
D) Administrator, because Carl would have alarmed the group that the time was running out to run the campaign about tigers.

Question 8

In which style of decision making are the group members allowed to make decisions on their own, without consulting the leader for his or her opinion?

A) Laissez-faire
B) Authoritarian
C) Rambling
D) Blocking

Question 9

In which situation does one demand others to express their agreements and opinions?

A) When a person cannot put words together in an intelligible manner
B) When a person talks privately during a meeting
C) When a person likes to indulge in the discussion to disagree
D) When a person prefers much discussion except on the topic

Question 10

Which type of role settles differences and disputes that break out between members in a group?

A) Harmonizer
B) Gatekeeper
C) Sensor
D) Socializer

Question 11

Brave Hearts is a small group of eight members, all of whom are retired army officials with injuries. Since its inception, all the members have remembered to retain their memberships without fail. The members help each other financially and give guidance about various life issues. In addition, the members also find joy in talking about their group to others. Which factor is illustrated by the behavior of the group members?

A) Cohesiveness
B) Conformity
C) Groupthink
D) Advocacy

Question 12

A group of eight members meet to share their opinions on a certain topic. Albert, a member of this group, believes that each member's opinion matters equally. Unfortunately, Albert is not able to attend this meeting. During the meeting, a new member, Stanley, starts to discuss his individual achievements in depth, thereby consuming the time allotted for other members. Finally, the group leaves without reaching a decision. What situation caused this, and why?

A) Stanley playing the role of recognition seeker; this happened due to the absence of Albert, who generally plays the role of gatekeeper.
B) Stanley playing the role of sensor; this happened due to the absence of Albert, who generally plays the role of blocker.
C) Stanley playing the role of isolator; this happened due to the absence of Albert, who generally plays the role of dominator.
D) Stanley playing the role of free rider; this happened due to the absence of Albert, who generally plays the role of gatekeeper.

Question 13

A group of 10 members is keen on raising awareness about deforestation. After a recent campaign, the group meets to analyze their performance and to share their views. At that time, Richie, the group's leader, praises all the members and helps to clarify their doubts. Richie's approach as the group's leader is represented by which phase of the group?

A) Supporting phase
B) Delegating phase
C) Coaching phase
D) Directing phase

Question 14

A leader following the ______ leadership style is tractable and adapts his or her behavior according to a variety of circumstances.

A) situational
B) functional
C) authoritarian
D) group

Question 15

A small team attends a meeting to discuss how customer service can be improved. During the meeting, the manager realizes that the members are not interacting enough. So, he starts an argument and all the members begin to actively discuss the issue. Which factor influenced this group communication?

A) Conflict
B) Groupthink
C) Cohesiveness
D) Advocacy

Question 16

A group of seven members are asked to assemble for a meeting at the chairwoman's office. Once every member is present, the chairwoman begins to explain her plans for business development. After she finishes, Chris, the group's manager, notices that some of the members are still not clear about the discussion. So, Chris digs deeper into the topic and offers further information and clarification. What role does Chris play?

A) Elaborator
B) Administrator
C) Initiator
D) Dominator

Question 17

A team of 10 members were called for a weekly sales meeting by their senior manager. They were discussing how to increase sales. As the members shared their ideas and strategies, Tess noticed that some of the members were not actively participating in the discussion. She immediately encouraged the members who were hesitant. What role was Tess playing?

A) Gatekeeper
B) Initiator
C) Elaborator
D) Harmonizer

Question 18

If a group member reinstates a topic after the group has bypassed it, which character does this member portray?

A) Blocker
B) Isolator
C) Digresser
D) Avoider

Question 19

___________ groups help in developing closer relationships and an experience of community within the organization.

A) Affinity
B) Recovery
C) Therapy
D) Professional

Question 20

Which factor increases the problem-solving ability of a group by recognizing alternate positions?

A) Advocacy
B) Cohesiveness
C) Conformity
D) Approachability

Question 21

Examine the relationship between norms, roles, and conflict.

Question 22

Discuss the importance of group conflicts by citing an example from your experience.

Question 23

In a meeting, there is a healthy conversation between all the members of the group and every member makes it a point to convey his or her opinion on the topic discussed. What behavior is portrayed by the members of this group?In a meeting, there is a healthy conversation between all the members of the group and every member makes it a point to convey his or her opinion on the topic discussed. What behavior is portrayed by the members of this group?

A) There is a considerable amount of interaction among the participants.
B) The participants know each other by name or role.
C) Each participant has some degree of influence on each of the other members.
D) The participants share some common goals and benefit by holding membership in the group.

Question 24

Explain the role of special groups in business and their impact on group communication.

Question 25

Assess the similarities between a quality circle and a self-managing team.

Question 26

Among the situational and functional leadership styles, which one is more suited to the twenty-first century global workplace? Evaluate by citing relevant real-life examples.

Question 27

Champions, a group of eight members, gather for a meeting to discuss the problems faced by employees in the organization. As time is short, the other members agree to the opinions of the dominant members and reach an agreement, even though some of them do not agree with all the points put forward. Which factor is predominant in this scenario?

A) Conformity
B) Groupthink
C) Conflict
D) Cohesiveness

Question 28

A huge multinational organization has thousands of employees working under it. A small group of employees meet on a regular basis to produce high-quality solutions to problems related to operations of the organization. What is this type of group called?

A) Quality circle
B) Affinity group
C) Professional group
D) Recovery circle

Question 29

Assess the various dynamics that influence participation in organizational groups.

Question 30

Explain in detail, with the help of an example, the complete process of dialectical inquiry.

Question 31

Examine some of the ways through which cohesiveness in a group can be achieved.

Question 32

A group of six members planned to meet in a common place to discuss certain issues. Sid, an active member of the group, took responsibility to inform the others. He kept track of time and coordinated with the other members and guided them to the right place on time for the meeting. What type of role did Sid play?

A) Administrator
B) Initiator
C) Detractor
D) Digresser

Question 33

Analyze the purpose of an affinity group in an organization.

Question 34

In what ways have teleconferencing and videoconferencing made business life easier? Do they have any disadvantages?

Question 35

The members of a group take special care about the group's well-being. They meet regularly to discuss the importance of the group's mission. They analyze their performances often. What character is indicated by this behavior?

A) Commitment
B) Approachability
C) Authority
D) Participation