Deck 8: Interpersonal Communication

Question 1

Which of the following is NOT one of the key elements of the interpersonal communication process?

A)Sender
B)Receiver
C)Interpreter
D)Noise

Answer 1

Interpreter

Question 2

Elements in the communication process include all of the following except

A)sender.
B)message.
C)personal space.
D)distorting noise.

Answer 2

personal space.

Question 3

The absence of nonverbal cues in computer-mediated communication means

A)you need to be especially careful with your intended meaning.
B)you should choose words carefully.
C)you may need to describe your feelings.
D)all of these.

Answer 3

all of these.

Question 4

Nonverbal communication is most informative when it is

A)multichanneled.
B)typical of the majority culture.
C)occurring in a single channel only.
D)accompanied by verbal messages.

Question 5

Which of the following statements about interpersonal communication is NOT true?

A)Interpersonal communication is a process.
B)Interpersonal communication depends heavily on the sender's social identity.
C)Interpersonal communication is interactional.
D)For communication to be considered interpersonal,at least two people must be involved.

Question 6

Which of the following was NOT listed as a basic guideline for cell phone use in public?

A)Turn off your phone when ringing will disturb others.
B)Keep calls short.
C)Use a catchy tune as a ring tone.
D)Make and receive calls out of earshot from others.

Question 7

Which of the following is a reason people are more likely to keep their online profiles private?

A)When their friends keep their profiles private
B)If they are female
C)If they have more esoteric tastes in music and movies.
D)All of these

Question 8

Bill's use of the word "broad" in conversation when referring to women offends Betty and makes it hard for her to follow his meaning.This type of miscommunication is called

A)noise.
B)context.
C)background.
D)a display rule.

Question 9

________ refers to any stimulus that interferes with accurately expressing or understanding a message.

A)Noise
B)Decoding
C)Channeling
D)Detection

Question 10

Poor communication ranks high as a cause of breakups with

A)gay couples.
B)straight couples.
C)both gay and straight couples.
D)collectivist societies but not individualistic societies.

Question 11

Numerous studies have shown that good communication is most likely to be related to which of the following?

A)Satisfaction in relationships
B)Employee absenteeism
C)Reduced risk for cancer
D)Recovery from posttraumatic stress disorder

Question 12

The study of people's use of interpersonal space is called

A)proxemics.
B)territoriality.
C)paralanguage.
D)distance analysis.

Question 13

Nonverbal communication

A)is frequently used to express feelings or emotions.
B)is not influenced by culture.
C)usually occurs in a single channel.
D)is consistent with verbal messages.

Question 14

The context of interpersonal communication includes

A)physical environment.
B)the nature of the participants' relationship.
C)the mood of the participants.
D)all of these.

Question 15

When your friend silently makes faces at you during a class lecture,the channel of communication is primarily

A)visual.
B)sound.
C)fluent.
D)encoded.

Question 16

In nonverbal communication,meaning is transmitted from one person to another

A)using coded words that have private meanings.
B)with the aid of computers or other forms of technology.
C)without anyone else being aware of it.
D)through means or symbols other than words.

Question 17

In interpersonal communication,the information that is transmitted from one person to another is called the

A)code.
B)noise.
C)message.
D)context.

Question 18

In interpersonal communication,the person who originates a message is called the

A)channel.
B)sender.
C)context.
D)speaker.

Question 19

Which of the following is NOT an example of a general principle of nonverbal communication?

A)It conveys emotions.
B)It uses universally accepted meanings.
C)It may contradict verbal messages.
D)There are cultural differences.

Question 20

When your friend calls you at home to make plans for the weekend,the _______ of communication is sound.

A)sender
B)channel
C)message
D)stimulus

Question 21

The study of communication through body movement is called

A)kinesics.
B)musculature.
C)paralanguage.
D)proxemics.

Question 22

Gender patterns in eye contact are most likely to be confounded by which of the following?

A)Age
B)Status
C)Height
D)Culture

Question 23

The idea that men should show less facial expression than women is an example of

A)proxemics.
B)display rules.
C)nonverbal indicators.
D)attribution features.

Question 24

Which of the following is NOT considered an aspect of paralanguage?

A)Loudness of speech
B)Speed of talking
C)Content of message
D)Rhythm of speech

Question 25

According to proxemics research,the personal-space zones of men appear to be ________ than those of women.

A)more fluid
B)more social
C)smaller
D)larger

Question 26

Which of the following is considered the most meaningful aspect of eye contact?

A)Size of pupillary opening
B)Duration of eye contact
C)Gender of the people involved
D)Relationship between the people involved

Question 27

Interpreting touch does NOT depend on

A)age.
B)gender.
C)setting.
D)attitude.

Question 28

Anna is speaking rapidly to Steve as she asks him out to lunch.Her paralanguage most likely conveys in this situation.

A)frustration
B)nervousness
C)uncertainty
D)sadness

Question 29

Loud vocalization is most likely to convey which of the following?

A)Anger
B)Anxiety
C)Uncertainty
D)Happiness

Question 30

We are better at sending deceptive messages with our _____________ than with other body parts.

A)faces
B)body stance
C)hands
D)lower bodies

Question 31

Which of the following is poor advice for avoiding "road rage"?

A)Don't use obscene gestures.
B)Signal before switching lanes.
C)Don't drive when you're angry or upset.
D)Try making eye contact with hostile motorists.

Question 32

Which of the following statements about interpersonal touching of friends is NOT true?

A)Men seldom touch male friends on the face.
B)Women quite often touch female friends on the face.
C)Men very often touch female friends on the hips.
D)Women often touch male friends on the leg.

Question 33

In terms of postural cues,a forward lean is most likely to indicate which of the following?

A)Low status
B)High status
C)Positive attitude
D)Anxiety

Question 34

Jamal is leaning back with open arms as he talks to the other members of his study group.He is most likely feeling ___________ his peers.

A)anxious with
B)relaxed with
C)amused by
D)admired by

Question 35

_________ are norms governing the appropriate display of emotions.

A)Manners
B)Proxemics
C)Display rules
D)Principles of facial display

Question 36

The size of an individual's personal space is related to which of the following?

A)Social status
B)Personality
C)Age
D)All of these

Question 37

Facial expressions are most likely to convey messages dealing with

A)intimacy.
B)emotions.
C)personality traits.
D)marital satisfaction.

Question 38

According to Edward Hall,people who interact at distances of 12 feet and beyond are considered to be in the ____________ distance zone.

A)public
B)social
C)intimate
D)personal

Question 39

__________ includes all vocal cues other than the content of the verbal message itself.

A)Kinesics
B)Proxemics
C)Sublanguage
D)Paralanguage

Question 40

The anthropologist who described interpersonal distance zones was

A)Sidney Jourard.
B)Edward Hall.
C)Albert Mehrabian.
D)Daryl Bem.

Question 41

Deception on the part of another person may be signaled by

A)pauses before speaking.
B)slowness in speech patterns.
C)giving short answers.
D)shifts in body posture.

Question 42

The voluntary act of verbally communicating your personal information to another person is called

A)empathy.
B)clarification.
C)self-disclosure.
D)self-actualization.

Question 43

Betty has low self-esteem.Her friend urged Betty to join Facebook to help her form connections with others.What is most likely to happen?

A)Betty will worry about hurting others' feelings.
B)Betty's self-disclosure will be too high in negativity and lead to undesired reactions.
C)Facebook will be too threatening to engage in self-disclosure.
D)Betty will form a lot of new meaningful friendships.

Question 44

Which of the following is the most accurate description of the polygraph machine?

A)Emotion detector
B)Facial expression detector
C)Lie detector
D)Criminal behavior detector

Question 45

Self-disclosure can aid adjustment by

A)improving self-esteem.
B)enhancing sexual attractiveness.
C)reducing stress.
D)controlling anxiety.

Question 46

Aaron is just getting to know Debbie.He is more likely to disclose

A)his parents' divorce when he was 10.
B)only events with positive emotions.
C)the time he broke into the library at school.
D)all of these.

Question 47

As an indicator of lying,lack of eye contact is

A)a fairly reliable index of deceptive intent.
B)not a reliable index of deceptive intent.
C)the best indicator of deceptive intent.
D)more reliable in persons of lower status.

Question 48

Which of the following types of self-disclosure is most likely to lead to feelings of intimacy between individuals?

A)Factual
B)Conceptual
C)Emotional
D)Attributional

Question 49

Which of the following is NOT a problem in interpreting the results of a polygraph test?

A)Some people experience emotional arousal when telling the truth.
B)Some people can lie without experiencing emotional arousal.
C)Polygraph results are objective in nature.
D)Validity evidence is sparse.

Question 50

Steps for making effective small talk include

A)introduce yourself.
B)comment on the surroundings.
C)keep the conversation ball rolling.
D)all of these.

Question 51

Conventions for conveying emotion in email communication include

A)use of "emoticons."
B)use of capitalized letters to indicate emphasis.
C)interpretation of capitalized letters as shouting.
D)all of these

Question 52

Which of the following statements about gender differences in nonverbal communication is accurate?

A)Women are better encoders and decoders than men.
B)Men are better encoders,but women are better decoders.
C)Women are better encoders,but men are better decoders.
D)There are no gender differences in nonverbal communication.

Question 53

When relationships are in distress,self-disclosure patterns

A)decrease in breadth,but not depth.
B)increase in breadth,but not depth.
C)decrease in breadth and depth.
D)increase in breadth and depth.

Question 54

Which of the following is NOT a variable of nonverbal sensitivity?

A)Social competence
B)Age
C)Academic competence
D)Emotional competence

Question 55

Which of the following is NOT monitored by a polygraph?

A)Galvanic skin response
B)Respiration rate
C)Blood pressure
D)Neural activity in the brain

Question 56

Dwayne seemed more aware when friends were fearful and offered assistance more often than others.It is likely that Dwayne has _______ facial expressions.

A)a high sensitivity to encoding
B)a high sensitivity to decoding
C)a low sensitivity to encoding
D)a low sensitivity to decoding

Question 57

Which of the following is likely to be LEAST effective in initiating a conversation with a stranger?

A)Comment on your surroundings.
B)Select an obscure topic.
C)Introduce yourself.
D)Keep the conversational ball rolling by elaborating on the initial or a related topic.

Question 58

Martin speaks slowly as he gives his answers in an oral examination for a master's degree in psychology.His paralanguage most likely conveys _________ in this situation.

A)anger
B)sadness
C)uncertainty
D)frustration

Question 59

Which of the following is NOT associated with lying?

A)Higher pitched voice
B)Less blinking while lying
C)Relatively short responses
D)Long pauses before speaking

Question 60

Once relationships are well established,self-disclosure tends to

A)taper off.
B)become more reciprocal.
C)increase in breadth,but not depth.
D)increase in depth,but not breadth.

Question 61

Individualistic cultures tend to _______ as a conflict management strategy.

A)promote conflict avoidance
B)encourage direct confrontations
C)encourage indirect confrontations
D)downplay the importance of conflicts

Question 62

Research findings on gender and self-disclosure indicate that

A)females consistently disclose more than males.
B)in an other-gender relationship,self-disclosure is relatively equal for men and for women.
C)men generally disclose more personal information and feelings than women do.
D)the gender disparity in self-disclosure is consistent across cultures.

Question 63

Which of the following is NOT considered a possible response to communication apprehension?

A)Withdrawal
B)Avoidance
C)Disruption
D)Attribution

Question 64

The root of communication apprehension is thought to be

A)the context in which the communication is to take place.
B)the strength of one's physiological reactions to communication.
C)the interpretation of one's own physiological reactions.
D)the audience to whom one is going to communicate.

Question 65

To be an effective listener,you need to

A)pay attention to nonverbal signals.
B)focus solely on the message in the words.
C)be sure to state a lot of your own experiences and views.
D)help solve their problem.

Question 66

Engaging in selective attention is an example of which of the following barriers to effective communication?

A)Collusion
B)Game playing
C)Defensiveness
D)Motivational distortion

Question 67

Eric listens intently to his girlfriend,Wanda,who has noticed that he also tends to attack many of her ideas,rarely accepting her opinion.Eric is likely to be

A)ambushing her.
B)putting up a communication barrier.
C)avoiding a discussion.
D)all of these.

Question 68

Researchers suggest that avoidance and withdrawal tactics are effective strategies for coping with communication apprehension,but only

A)in the short term.
B)in intimate relationships.
C)when used consistently.
D)when used in same-gender relationships.

Question 69

Constructive confrontation may

A)bring problems out in the open.
B)stop areas of discontent in a relationship.
C)lead to new insights.
D)all of these.

Question 70

Interpersonal conflict

A)is inherently a good thing.
B)is inherently bad for relationships.
C)should be suppressed if at all possible.
D)can lead to a variety of good outcomes.

Question 71

Which of the following is NOT likely to promote effective listening?

A)Paraphrasing the speaker's message
B)Asking the other person for clarification
C)Attending to the other person's nonverbal signals
D)Assuming a body posture with arms and legs crossed

Question 72

Perhaps the most basic barrier to effective communication is

A)game playing.
B)defensiveness.
C)self-preoccupation.
D)attribution distortion.

Question 73

In the beginning stages of a relationship with a person of the same sex,

A)women typically disclose more than men.
B)men often disclose more than women.
C)there is very little reciprocal self-disclosure.
D)men tend to disclose more about negative emotions.

Question 74

Active listening consists of

A)paying careful attention to what is being said.
B)mindful processing.
C)both paying careful attention and mindful processing.
D)none of these.

Question 75

Which of the following responses to communication apprehension is the most common?

A)Excessive communication
B)Communication avoidance
C)Communication disruption
D)Communication withdrawal

Question 76

Which of the following statements about self-disclosure is NOT true?

A)In the U.S. ,females tend to be more openly self-disclosing than males.
B)Females share more personal information with same-gender friends than males in the U.S.
C)Japanese and Chinese are less open about their status than U.S.males.
D)Japanese males share more with same-gender friends than American males.

Question 77

_______ exists whenever two or more people disagree.

A)Communication distortion
B)Interpersonal conflict
C)Game playing
D)Collusion

Question 78

Which of the following is NOT considered one of the common barriers to effective communication?

A)Defensiveness
B)Ambushing
C)Cognitive restructuring
D)Motivational distortion

Question 79

Thomas likes to talk about himself a great deal.It is often quite hard to move the topic of conversation away from his interests,achievements,and activities.The barrier to effective communication with Tom is his

A)working self-concept.
B)self-defensiveness.
C)self-preoccupation.
D)motivational distortion.

Question 80

Anxiety caused by having to talk with others is called communication

A)aversion.
B)disruption.
C)avoidance.
D)apprehension.