Deck 13: The Diversity Challenge

Question 1

Education sessions on valuing diversity usually involve ________.

A) gaining awareness on individual
B) understanding attitudes about people who are different
C) using individual differences as strengths or assets
D) improving relationships between people who are different
E) all of these

Answer 1

E

Question 2

In the context of the protocol do's and don'ts in Europe, one should ________ in France.

A) be punctual for appointments
B) complete one's pending work irrespective of the lunch time
C) eat a lot of pasta as it is the main course
D) make appointments between 10 A.M. and 11 A.M., or after 3 P.M.

Answer 2

A

Question 3

In the context of diversity practices in U.S.-based private and public organizations as reported by Ann Morrison, which of the following is one of the most important practices?

A) Excluding diversity in performance evaluations
B) Excluding diversity in management succession
C) Promoting targeted recruitment
D) Emphasizing ethnicity based employment opportunities

Answer 3

C

Question 4

Several factors can sidetrack the advancement of women in the workplace including

A) lack of encouragement.
B) closed corporate culture.
C) double standards.
D) all of these.
E) none of these.

Question 5

Ann Morrison identifies 10 practices considered to be important in dealing with diversity including

A) top management's personal involvement.
B) targeted recruitment.
C) diversity training groups.
D) work and family policies that support diversity.
E) all of these.

Question 6

Women in high leadership positions typically have a passion for success, a superior track record, outstanding people skills, and ________.

A) help from above, such as a mentor
B) career courage
C) mental toughness
D) all of these

Question 7

Dealing effectively with diversity means

A) behaving in a way that creates a sense of community among people and gains benefits from their differences.
B) learning everything about other cultures in an effort to give special treatment to minority groups.
C) changing your way of thinking to be more like co-workers from different cultural backgrounds.
D) all of these.

Question 8

Effective communication across generations requires ________.

A) legislation
B) edict
C) force
D) respectful behavior
E) all of these

Question 9

Identify a culturally contingent behavior that varies across cultures.

A) Egocentricity
B) Individualism
C) Motivational ability
D) Trustworthiness

Question 10

Ann Fudge provides leadership advice for women and men in all organizations, including all of the following EXCEPT

A) being yourself.
B) not getting stuck behind your desk.
C) steering with strategic focus.
D) focusing on others.
E) continually changing.

Question 11

In the context of a servant leadership mind-set, leaders generate feelings of both uniqueness and belongingness in employees by

A) engaging in debates.
B) admitting errors.
C) considering mistakes as a punishable offense.
D) engaging in confrontations.

Question 12

Girls have been traditionally conditioned to emphasize

A) their individuality.
B) their superiority.
C) their connections and similarity.
D) none of these.

Question 13

If an organization values and manages diversity as an asset, the organization will most likely ________.

A) notice an increase in workforce creativity
B) have a narrower range of knowledge and skill
C) enhance the speed coordination and communication
D) lose the ability to recruit excellent talent

Question 14

Which of the following is a culturally contingent behavior that varies across cultures?

A) Egocentricity
B) Compassion
C) Motivational ability
D) Trustworthiness

Question 15

In the context of diversity practices in U.S.-based private and public organizations as reported by Ann Morrison, which of the following is one of the most important practices?

A) Excluding diversity in performance evaluations
B) Excluding diversity in management succession
C) Forming internal advocacy groups
D) Emphasizing ethnicity based employment opportunities

Question 16

Participation of women in the U.S. workplace is expected to ________.

A) increase
B) decrease

Question 17

The two primary messages of A Class Divided are

A) recognizing life is a series of tests and talent determines destiny.
B) recognizing the evil of discrimination and the power of the self-fulfilling prophecy.
C) recognizing the importance of unconditional positive regard and self-transcendence for personal growth.
D) none of these.

Question 18

An effective cross-cultural leader uses a(n) ________ approach.

A) theoretical
B) integrative
C) longitudinal
D) minimalist

Question 19

The practices that are considered most important in dealing with diversity are

A) top management's personal involvement; targeted recruitment.
B) internal advocacy groups; inclusion of diversity in performance evaluations.
C) diversity training groups; work and family policies that support diversity.
D) all of these.
E) none of these.

Question 20

If an organization values and manages diversity as an asset, the organization will most likely ________.

A) notice a decrease in workforce creativity
B) have a broader range of knowledge and skill
C) enhance the speed of coordination and communication
D) lose the ability to recruit excellent talent

Question 21

Match the items below with their descriptions:

A) most important factor for business success
B) needed in a diverse and global work environment
C) effective diversity practices
D) effective leader in a multi-cultural environment
top management's personal involvement, targeted recruitment, diversity education, network and support groups, work and family

Question 22

Positive leadership qualities endorsed across all cultures are trustworthiness, intelligence/skill, and physical size.

Question 23

Match the items below with their descriptions:

A) most important factor for business success
B) needed in a diverse and global work environment
C) effective diversity practices
D) effective leader in a multi-cultural environment
cultural sensitivity

Question 24

Diversity is limited to race, religion, gender, and ethnicity.

Question 25

The Center for Creative Leadership has identified that women in high levels of leadership have typically received the support of influential mentors.

Question 26

Match the items below with their descriptions:

A) most important factor for business success
B) needed in a diverse and global work environment
C) effective diversity practices
D) effective leader in a multi-cultural environment
integrative

Question 27

Leaders who manage men and women working together, should make business decisions based on competence rather than gender.

Question 28

Individuals can overcome cultural differences by examining times when they felt like they were in the minority.

Question 29

The need to receive and express love can be powerful motivators of human behavior.

Question 30

Of the approximately 144 million people employed in the United States, one-fourth are women.

Question 31

Match the items below with their descriptions:

A) most important factor for business success
B) needed in a diverse and global work environment
C) effective diversity practices
D) effective leader in a multi-cultural environment
people

Question 32

The effective leader is sensitive to diverse cultural backgrounds, but considers the character and needs of each individual, case by case.

Question 33

Although people across generations tend to have different experiences and develop different tastes, they tend to share important ethical values such as ________.

A) diligence
B) tolerance
C) dependability
D) honesty

Question 34

A culturally contingent leadership behavior that varies across cultures is being ________.

A) formal
B) egocentric
C) trustworthy
D) administratively skilled

Question 35

Studies show that women leaders tend to be more autocratic and less participative than male leaders.

Question 36

Organizations can manage diversity effectively by developing mentoring and partnering programs that cross traditional social and cultural boundaries.

Question 37

Organizational benefits gained by valuing and managing diversity include increase in workforce creativity and better services provided to diverse populations.

Question 38

An organization makes better decisions if it values and manages diversity as an asset.

Question 39

According to researchers Jeanine Prime and Elizabeth Salib, the best cross-cultural leaders are ________.

A) authoritative leaders
B) servant leaders
C) bureaucratic leaders
D) authoritarian leaders