Deck 26: Successful Employment Strategies

Question 1

It is legal for jobs to have physical requirements, such as the ability to lift a certain number of pounds.​

Answer 1

True

Question 2

Networking activities should be continued throughout your career.​

Answer 2

True

Question 3

Many health care facility policies must be followed because they are legally required by local or state agencies.​

Answer 3

True

Question 4

The best use of the annual employee performance evaluation is to:​

A) ​let employees know what their deficiencies are.
B) ​determine if there is to be a salary increase or promotion.
C) ​give employees a chance to explain their weaknesses to the supervisor.
D) ​provide an opportunity for employees to learn and make plans for improvement.

Question 5

Sarah, who spends her lunch hour redoing a lab test that she did incorrectly the first time, is demonstrating:​

A) ​integrity.
B) ​loyalty.
C) ​a willingness to do more than is expected.
D) ​that she wants to get ahead at work.

Question 6

It is recommended that the first step to take when you are a victim of sexual harassment is to:​

A) ​report it to your supervisor.
B) ​file a grievance.
C) ​tell the harasser directly to stop.
D) ​notify the Equal Employment Opportunity Commission.

Question 7

The best way to approach everyday problems at the workplace is to:​

A) ​do your best to avoid getting involved.
B) ​develop effective strategies for solving them.
C) ​expect your supervisor to resolve them.
D) ​ignore them because they usually take care of themselves.

Question 8

The best action to take if you receive low ratings you believe are unjustified on a performance review is to:​

A) ​strongly defend your performance before leaving the meeting.
B) ​ask for examples or an explanation of what led to the low rating.
C) ​let your supervisor know that you believe this is unfair.
D) ​write a letter of complaint to your supervisor's boss.

Question 9

Which of the following workplace issues should NOT be discussed at a staff meeting?​

A) ​A coworker who was rude to you in front of a patient
B) ​Old equipment that needs to be replaced
C) ​Difficulties with the new computer system
D) ​Lunches disappearing from the staff refrigerator

Question 10

During a performance evaluation, it is not appropriate to ask for suggestions about how you can improve your work.​

Question 11

The best source of information about vacation policies is:​

A) ​an experienced coworker.
B) ​the employee handbook.
C) ​the procedure manual.
D) ​the policy manual.

Question 12

The minimum requirements for a job are the qualifications the health care professional must:​

A) ​have in order to be hired for the job.
B) ​learn during the probationary period.
C) ​acquire in order to receive a pay increase.
D) ​master to become a supervisor.

Question 13

The most important reason for maintaining good attendance is that:​

A) ​workers with poor attendance can be dismissed.
B) ​it helps ensure the consistent delivery of patient care and support services.
C) ​it is an important factor on which employees are evaluated.
D) ​coworkers become angry when they have to do extra work.

Question 14

Which is the best way to avoid misunderstandings about what is expected of you on the job?

A) ​Frequently ask your supervisor about your progress.
B) ​Observe the actions of coworkers.
C) ​Study your job description.
D) ​Do only what you are specifically directed to do.

Question 15

What is the best action to take if a workplace rule seems silly and unnecessary?​

A) ​Complain to coworkers.
B) ​Refuse to follow the rule.
C) ​Tell your supervisor your ideas about how it can be changed.
D) ​Ask your supervisor to explain the reason for the rule.

Question 16

Successful health care delivery today depends more on teams of professionals who can work together well than on the efforts of individual workers.​

Question 17

What is the best way to demonstrate loyalty if you become aware of a serious safety issue in the workplace that may be difficult to correct?​

A) ​Ignore it.
B) ​Try to fix it yourself.
C) ​Contact Occupational Safety and Health Administration (OSHA).
D) ​Report it to your supervisor.

Question 18

Which of the following is NOT an example of behavior that could be considered sexual harassment?​

A) ​Flirting at the workplace between people who are interested in dating each other
B) ​Wall calendars with photos of nude women
C) ​Dirty jokes exchanged in the lunchroom
D) ​A boss repeatedly offering to take his assistant to a nice restaurant

Question 19

You must be the direct recipient of unwelcome behavior in order to be a victim of sexual harassment.​

Question 20

The health care facility's procedure manual is a good source of information about:​

A) ​employee benefits.
B) ​rules of conduct.
C) ​directions for performing various tasks.
D) ​continuing education opportunities.

Question 21

Match each term with the correct definition.​
​A person who is willing and qualified to give helpful advice

A)Chain of command​
B)​Mentor
C)​Probationary period
D)​Professional development
E)​Risk management
F)​Role model

Question 22

Match each law with the correct compliance example​
​Providing personal protective devices to all employees who may be exposed to body fluids

A)​Americans with Disabilities Act
B)​Civil Rights Act of 1964
C)​Equal Pay Act of 1963
D)​Family Medical Leave Act
E)​Immigration Reform Act
F)​Occupational Safety and Health Act

Question 23

Which of the following employee behaviors is most likely to result in immediate dismissal?​

A) ​Arriving late to staff meetings
B) ​Complaining about the workload
C) ​Gossiping about a coworker
D) ​Disregarding patient confidentiality

Question 24

In many states, an employee can be dismissed for any reason during the ____________________ period.​

Question 25

Policies describe the ____________________ that employees must follow.​

Question 26

Match each law with the correct compliance example​
​Providing an elevated desktop so that a worker with back problems can stand for part of the day

A)​Americans with Disabilities Act
B)​Civil Rights Act of 1964
C)​Equal Pay Act of 1963
D)​Family Medical Leave Act
E)​Immigration Reform Act
F)​Occupational Safety and Health Act

Question 27

Match each term with the correct definition.​
​Activities to acquire and improve work skills and knowledge

A)Chain of command​
B)​Mentor
C)​Probationary period
D)​Professional development
E)​Risk management
F)​Role model

Question 28

What is the first thing a health care professional should do when experiencing dissatisfaction with the job?​

A) ​Write a polite letter of resignation to the supervisor.
B) ​Ask coworkers if they are having the same problems.
C) ​Conduct an honest self-assessment.
D) ​Request a transfer to another department.

Question 29

Match each term with the correct definition.​
​Policies and procedures created to ensure safety

A)Chain of command​
B)​Mentor
C)​Probationary period
D)​Professional development
E)​Risk management
F)​Role model

Question 30

Match each term with the correct definition.​
​An organizational structure in which there are levels of supervision, and each higher level is charged with more responsibility

A)Chain of command​
B)​Mentor
C)​Probationary period
D)​Professional development
E)​Risk management
F)​Role model

Question 31

Match each term with the correct definition.​
​The first 2 to 3 months of employment, during which the new employee's performance is assessed

A)Chain of command​
B)​Mentor
C)​Probationary period
D)​Professional development
E)​Risk management
F)​Role model

Question 32

How much notice is it customary to give an employer when leaving a job?​

A) ​1 week
B) ​1 to 2 weeks
C) ​2 to 4 weeks
D) ​2 months

Question 33

Which of the following is the best action if you are meeting with your supervisor to discuss a workplace problem?​

A) ​Gather complaints from coworkers.
B) ​Be prepared with ideas for solutions.
C) ​Be prepared to report who is causing the problem.
D) ​Think about how the problem is affecting your work.

Question 34

Which of the following uncorrected workplace conditions would justify immediate resignation?​

A) ​A supervisor who criticizes your work in front of others
B) ​Continued unsafe lab practices
C) ​Being asked to work overtime
D) ​Frequent schedule changes

Question 35

Match each law with the correct compliance example​
​Refusing to employ individuals who are willing to work for low pay but who do not have the legal right to work in the United States

A)​Americans with Disabilities Act
B)​Civil Rights Act of 1964
C)​Equal Pay Act of 1963
D)​Family Medical Leave Act
E)​Immigration Reform Act
F)​Occupational Safety and Health Act

Question 36

What should be included in a letter of resignation?​

A) ​The last date you plan to work
B) ​A description of your future plans
C) ​Your suggestions for improving the workplace
D) ​Your honest reasons for leaving

Question 37

Match each law with the correct compliance example​
​Hiring workers based only on their skills regardless of their age

A)​Americans with Disabilities Act
B)​Civil Rights Act of 1964
C)​Equal Pay Act of 1963
D)​Family Medical Leave Act
E)​Immigration Reform Act
F)​Occupational Safety and Health Act

Question 38

Match each law with the correct compliance example​
​Making arrangements for an employee to take unpaid time off to care for a critically ill spouse

A)​Americans with Disabilities Act
B)​Civil Rights Act of 1964
C)​Equal Pay Act of 1963
D)​Family Medical Leave Act
E)​Immigration Reform Act
F)​Occupational Safety and Health Act

Question 39

Match each term with the correct definition.​
​Someone who is a positive example of professionalism and competence

A)Chain of command​
B)​Mentor
C)​Probationary period
D)​Professional development
E)​Risk management
F)​Role model

Question 40

Match each law with the correct compliance example​
​Paying the same wage to both male and female nurses who work together in the same department, performing similar duties

A)​Americans with Disabilities Act
B)​Civil Rights Act of 1964
C)​Equal Pay Act of 1963
D)​Family Medical Leave Act
E)​Immigration Reform Act
F)​Occupational Safety and Health Act

Question 41

A person with __________ conducts himself or herself morally and honestly.​

Question 42

A/An ____________________ lists the specific tasks required of a given position.​

Question 43

List at least five strategies to help you make the best use of your time at work.

Question 44

Patients who hear employees complaining about their supervisor or workplace conditions may lose confidence in the level of care they are receiving and may even file _________________________ lawsuits.​

Question 45

Risk management policies are designed and implemented to ensure patient __________.​

Question 46

The ____________________ is the least amount an employer can legally pay an employee.​

Question 47

Explain why it is important to follow the chain of command in your organization when you have a problem in your department.​

Question 48

The Americans with Disabilities Act requires that employers make reasonable _________________________ for employees who are qualified to perform the required tasks of their job.​

Question 49

List at least eight ways that the health care professional can be a successful member of the workplace team.​

Question 50

A/An _______________ is a formal complaint filed in response to a serious unresolved workplace problem.​