Deck 5: Verbal Communication

Question 1

In the textbook example of the potential multiple meanings of the symbol "table," what principle of language is being illustrated?

A) language conveys meaning
B) language is symbolic
C) language is rule governed
D) language and culture are intertwined
E) none of the options are correct

Answer 1

B

Question 2

Your manager is not happy with the symbol "chairman" and changes it to "chair." The manager is demonstrating that language

A) can be metaphorical.
B) can be regulative.
C) can be gender-inclusive.
D) can clarify meaning.
E) can express commonalities.

Answer 2

C

Question 3

Men's language style has been stereotypically associated with all of the following EXCEPT

A) directness.
B) clarity.
C) conciseness.
D) wordiness.
E) informative.

Answer 3

D

Question 4

Connotative meaning when compared to denotative meaning is

A) more literal.
B) more serious.
C) used more in close,personal relationships.
D) is probably found on dictionary.com.
E) less emotional and personal.

Question 5

According to the cooperative principle,being relevant often means speakers need to

A) use information that separates one from the listener.
B) provide information that is appropriate.
C) use information that is fair.
D) use information applicable to the situation.
E) use information that is honest.

Question 6

Symbols tend to derive their meaning from people and their experience.This illustrates what type of meaning?

A) denotative meaning
B) connotative meaning
C) contextual meaning
D) intentional meaning
E) unintentional meaning

Question 7

If you and your friend observe a woman order a drink and he says to you,"What a dog" and you understand him to mean she is not very attractive,what type of meaning are you applying?

A) naming
B) personal
C) contextual
D) connotative
E) denotative

Question 8

According to research by Grice,being informative during interpersonal conversations requires the speaker to do all of the following EXCEPT

A) present all relevant information.
B) present information that is appropriate.
C) be a cooperative verbal communicator.
D) be ethical.
E) use different dialects.

Question 9

Misunderstanding occurs frequently online due to the lack of

A) nonverbal cues.
B) "You" language.
C) "I" language.
D) connotative meaning.
E) honesty.

Question 10

In comparing gender and culture and their impact on verbal communication we can conclude

A) both gender and culture strongly impact verbal communication.
B) gender has a greater impact than culture on verbal communication.
C) culture has a greater impact than gender on verbal communication.
D) gender and culture have little impact on verbal communication.
E) none of the options are correct.

Question 11

Women's language style has been stereotypically associated with all of the following EXCEPT

A) politeness.
B) indirectness and tentativeness.
C) flowery adjectives.
D) wordiness.
E) clarity.

Question 12

What cooperative verbal communication strategy could Mark use instead of screaming,"You are such an idiot" when he sees his friend do something he doesn't like?

A) When I see you smoking cigarettes after class,I'm concerned how others might see you.
B) Bro,that's gross,man!
C) Hey bud,how are your lungs?
D) Get a hobby.
E) You are so immature!

Question 13

Sarah has a short temper and exclaims,"You are such a moron" to her younger brother.What strategy of cooperative verbal communication is she violating?

A) messages are relevant
B) messages that make others feel included
C) messages that are clear and own a speaker's thoughts and feelings
D) messages that are honest
E) messages that are adapted to the context

Question 14

If you and a friend are discussing the nuances of an abstract word such as white and she types in the word on dictionary.com only to find a myriad of different definitions,what type of meaning is she illustrating?

A) connotative
B) denotative
C) contextual
D) naming
E) symbols

Question 15

According to the text,which of the following is considered to be a symbol?

A) thoughts
B) words
C) attitudes
D) values
E) beliefs

Question 16

If someone from the north said they were going to the shore,while someone from the south said they were going to the beach,what characteristic of language is being illustrated?

A) naming
B) denotation
C) dialect
D) connotation
E) linguistic relativity

Question 17

Any language has its own rules,such as spelling,grammar,and the way to pronounce words.This demonstrates what language feature?

A) connotative meaning
B) denotative meaning
C) constitutive rules
D) regulative rules
E) none of the options are correct

Question 18

Which strategy can be used to achieve cooperative verbal communication?

A) increase use of "I" language
B) increase use of "We" language
C) increase use of "You" language
D) avoid using "We" language
E) watch the film Yours,Mine,and Ours.

Question 19

Intentional misrepresentation is called

A) concealment.
B) naming.
C) misunderstanding.
D) deception.
E) persuasion.

Question 20

What is considered to be the single most important characteristic of cooperative verbal communication?

A) relationship
B) timing
C) context
D) honesty
E) ethics

Question 21

Symbols can have multiple meanings,which can lead to misunderstanding.

Question 22

Constitutive rules govern how we use language to verbally communicate

Question 23

Language can help people create and reinforce their cultural identity.

Question 24

Research suggests we seem to prefer and rate more favorably those who use a dialect similar to our own.

Question 25

In the textbook example,the possibility that the text message "I hate u" may have meant "I'm jealous but proud of you" is an example of the denotative meaning of language.

Question 26

What is the most frequent form of intentional misrepresentation?

A) naming
B) misunderstanding
C) deception
D) concealment
E) persuasion.

Question 27

Dialects do not include differences in accents.

Question 28

If your interpersonal communication professor seems to really tailor his lectures and examples to the students in his class,he is demonstrating the cooperative principle.

Question 29

Defamation can be described as

A) intentional communication.
B) false communication.
C) libel,when in written form.
D) slander,when spoken.
E) all of the options are correct.

Question 30

Regulative rules only apply to spoken conversation.

Question 31

While experiencing verbal online aggression,which of the following would you NOT use to competently manage it?

A) Try to use "We" or "I" language.
B) Remember to use "You" language.
C) Save a draft first.
D) Review and revise before finally sending the message.
E) Make sure your message is honest,informative,and clear.

Question 32

Your authors suggest the use of face-to-face communication over e-mail or text messaging for important or potentially controversial messages.

Question 33

Which of the following is NOT a characteristic that distinguishes aggressive language from prejudiced language?

A) intentional goal to injure a person's feelings
B) targets unique personal attributes
C) targets someone's group affiliation
D) profanity is used
E) attacks an individual's intelligence,weight,or physical ability

Question 34

Concealing information or being overly vague is not considered to be a type of deception.

Question 35

As gays and lesbians continue to face cultural prejudice and struggle with identity terms such as "queer" and "homo" they are dealing with the problem of prejudiced language.

Question 36

Research suggests that during verbal communication men and women respond in a similar manner 99 percent of the time.

Question 37

If your girlfriend seems to have anger management issues and in the midst of a fight with you resorts to saying,"You don't really love me" and "You are in a mood again," she is displaying "You" language.

Question 38

Verbal communication involves choice because we use symbols to communicate meaning.

Question 39

Regulative rules help us choose what objects are represented by words.

Question 40

Lydia believes that her boyfriend should be more assertive and direct and get to the point of what he is saying.Lydia's style of communication reflects language usage found in a high-context culture.

Question 41

Using words to represent people,objects,events,and ideas._______

Question 42

Messages that are easily understood by others._______

Question 43

Governs how language is used._______

Question 44

Literal,dictionary-based meanings._______

Question 45

Variations in language rules shared by large groups of people._______

Question 46

According to your text,verbal aggression is very similar to the use of prejudiced language.

Question 47

Associated or implied meanings.______

Question 48

Habitually attacking a person using the Internet,interactive,or digital technologies._______

Question 49

Language that focuses attention on and blames others._______

Question 50

Defines with words represent which objects._______

Question 51

Intentionally false communication that harms a person's reputation._______

Question 52

When one person misperceives another's verbal communication._______

Question 53

Language that expresses contempt,dislike,or disdain for a group or its members._______

Question 54

Intentional use of language to misrepresent or mislead others._______

Question 55

Language that attacks a person's attributes._______

Question 56

Language that emphasizes ownership of thoughts and feelings._______

Question 57

The use of information that is truthful in one's messages._______

Question 58

The exchange of spoken or written language._______

Question 59

Language of inclusion that expresses connection with others._______