Deck 11: Small Group Communication

Question 1

Describe a group's ability to achieve its common goal by focusing on behaviors that get the job done.

A) egocentric roles
B) maintenance roles
C) task roles
D) group roles
E) formal roles

Answer 1

C

Question 2

Describe group members who strive to get along and satisfy one another's needs while pursuing a shared goal.

A) task roles
B) egocentric roles
C) group goals
D) formal roles
E) maintenance roles

Answer 2

E

Question 3

In which of Tuckman's group development stages do members compete for status and openly disagree?

A) performing
B) storming
C) adjourning
D) norming
E) forming

Answer 3

B

Question 4

What is an advantage of using virtual groups?

A) lack nonverbal communication
B) physical distance of group members
C) often less expensive
D) hard to build cohesion
E) technology challenges

Question 5

The objective or purpose toward which a group is directed is called

A) interaction.
B) goal.
C) common identity.
D) interdependence.
E) none of the options are correct.

Question 6

A local chapter of alcoholics anonymous is an example of a

A) public group.
B) service group.
C) support group.
D) social group.
E) primary group.

Question 7

Describe disruptive roles in which an individual's needs are put ahead of both the group's goal and its members' needs.

A) group role
B) formal role
C) task role
D) maintenance role
E) egocentric role

Question 8

Your family and friends are examples of which type of group?

A) service group
B) primary group
C) self-help group
D) social group
E) secondary group

Question 9

In a virtual group,members do all of the following EXCEPT

A) they lack nonverbal communication.
B) they often don't develop cohesion.
C) they communicate across time and distance.
D) they utilize computer technology and software to allow communication.
E) they experience technology challenges.

Question 10

In which of Tuckman's group development stages are members socially cautious and overly polite?

A) performing
B) storming
C) adjourning
D) norming
E) forming

Question 11

In which of Tuckman's group development stages do members assume appropriate roles and work productively?

A) performing
B) storming
C) adjourning
D) norming
E) forming

Question 12

If you are primarily focused on your group's ability to meet its goals,you are exemplifying what type of group role?

A) task
B) maintenance
C) egocentric
D) social loafer
E) formal

Question 13

Small groups are composed of which of the following characteristics?

A) interdependent persons
B) three people
C) common identity
D) common goal
E) all of the options are correct

Question 14

In which of Tuckman's group development stages do members disengage and relinquish responsibilities?

A) performing
B) storming
C) adjourning
D) norming
E) forming

Question 15

Which of the following situations best depicts small group communication as defined in your text?

A) people talking in an elevator
B) bystanders at an accident scene
C) congregation listening to a sermon
D) jury members deliberating a court case
E) none of the options are correct

Question 16

A virtual group is one that

A) exists only for a short period of time.
B) relies on technology to communicate.
C) lacks a leader.
D) lacks a clear goal or purpose.
E) presents similar challenges as other types of groups.

Question 17

According to Tuckman's group development research,in which phase do members resolve conflicts and begin to work together as a cohesive team?

A) performing
B) storming
C) adjourning
D) norming
E) forming

Question 18

Which is the correct order for Tuckman's five group development stages?

A) storming,norming,forming,performing,adjourning
B) forming,storming,norming,performing,adjourning
C) forming,norming,performing,storming,adjourning
D) norming,storming,performing,forming,adjourning
E) norming,forming,storming,performing,adjourning

Question 19

When a group member exhibits unique behavioral patterns or communication that serves specific functions,that member has assumed a

A) group role.
B) formal role.
C) task role.
D) maintenance role.
E) egocentric role.

Question 20

You joined a newly formed group responsible for developing a recycling program for your community.At first,group members are somewhat reserved and uncomfortable working with strangers.Which of Tuckman's stages of group development is your group experiencing?

A) forming
B) norming
C) storming
D) performing
E) adjourning

Question 21

Your textbook suggests all of the following strategies for reducing communication apprehension in groups EXCEPT

A) focused practice.
B) chill out.
C) pose simple questions to clarify points.
D) anticipate topics to be discussed.
E) prepare messages ahead of time.

Question 22

Your family is a type of secondary small group.

Question 23

The level of fear or anxiety associated with either real or anticipated communication is called

A) social loafing.
B) argumentativeness.
C) communication competence.
D) communication apprehension.
E) storming.

Question 24

Three methods for enhancing group cohesiveness are through self-disclosure,managing conflict,and engaging in external activity.

Question 25

A small group is two or more interdependent people who communicate to achieve a common goal.

Question 26

Groups usually proceed through five stages including storming,warming,conforming,performing,and adjourning.

Question 27

What is a disadvantage of using virtual groups?

A) lack of nonverbal communication
B) physical distance of group members
C) technology challenges
D) hard to build cohesion
E) all of the options are correct

Question 28

A support group such as AA or a problem-solving group are both examples of primary small groups.

Question 29

While maintenance roles focus upon social interaction and relationships,task roles focus more on achieving the group goal.

Question 30

According to your text,all of the following are challenges posed by virtual groups EXCEPT

A) physical distance.
B) save money and time.
C) decreased nonverbal communication.
D) hard to build cohesion.
E) varied ability to use communication technology.

Question 31

A group member who says: "Why don't you just take care of this;I'm too busy and have better things to do than work on this group project" is demonstrating

A) social loafing.
B) formal roles.
C) group roles.
D) task roles.
E) maintenance roles.

Question 32

During the storming phase,group members express their viewpoints,differences emerge,and conflict arises.

Question 33

Introverted individuals tend to play out maintenance roles in small groups.

Question 34

Which of the following is likely to be true of group members who experience high communication apprehension as compared to those with lower communication apprehension?

A) more likely to express their opinions
B) may appear as aloof,stiff,withdrawn
C) demonstrate more confidence
D) demonstrate small group competence
E) talk more often

Question 35

One effective strategy for minimizing the impact of egocentric roles is to enforce and abide by group norms.

Question 36

A handful of friends waiting for a yoga class to start are considered to be a group.

Question 37

A common example of a task role is called an egocentric role when a group member engages in social loafing.

Question 38

According to group development theory,every group naturally progresses through each of the five phases.

Question 39

A group is virtual if there is physical distance between its members and if they primarily rely on technology to communicate.

Question 40

Two types of formal roles are task and maintenance roles.

Question 41

When members agree on how to achieve a goal and who will do what._______

Question 42

Positions taken on by appointment or election._______

Question 43

Being highly argumentative is similar to being verbally aggressive,and both are considered to have a negative impact on groups.

Question 44

Specific patterns of behavior and communication that members develop from interacting over time._______

Question 45

Communication that builds trust and appreciative interpersonal relationships in a group._______

Question 46

A type of egocentric role where a teammate relies on other members to do all the work._______

Question 47

When the task is completed,members disband.______

Question 48

When members have different ideas on how to approach a task or who should take on leadership roles.______

Question 49

Individuals who meet your basic life,psychological,and social needs._______

Question 50

The exchange of information about a duty or goal important to your group._______

Question 51

Individuals who help you achieve specific goals or perform tasks._______

Question 52

A team of individuals working together to achieve a common goal who communicate primarily through technology.______

Question 53

Team member's communication that disrupts a group's efforts._______

Question 54

Three or more interdependent persons who share a common identity and communicate to achieve a common goal.______

Question 55

According to gender research,women and men communicate more similarly than stereotypes represent.

Question 56

When members complete their task._______

Question 57

An initial phase where group members come to know one another and the tasks.______

Question 58

If Jonathan experiences anxiety when communicating with others to the point that he avoids communication,he is experiencing high communication apprehension.

Question 59

Verbal aggression is an example of communication competence because it is the tendency to attack issues and positions,not people or their self-concepts.

Question 60

Highly argumentative individuals are not able to separate issues from people and tend to be ineffective group members.

Question 61

Anticipated or real anxiety associated with communicating with others._______

Question 62

Taking a stance on controversial issues and refuting those who disagree with you._______

Question 63

Expectations about behavior within a group._______

Question 64

A group whose members like each other and share a sense of camaraderie._______