Deck 9: The Staff World: Managing the Prison Population

Question 1

The tensions between prison staff members and inmates that arise out of the correctional setting are referred to as _____.

A) structured conflict
B) unstructured conflict
C) staff subculture
D) inmate subculture

Answer 1

A

Question 2

Which of the following statements is true of the "officer code" in prisons?

A) Avoid showing positive concern for fellow correctional officers.
B) Always support an inmate in a dispute with an officer.
C) Report a fellow correctional officer's bad behavior to higher authorities.
D) Maintain officer solidarity in dealings with all outside groups.

Answer 2

D

Question 3

Majors, captains, lieutenants, sergeants, and correctional officers charged primarily with maintaining order and security in a prison are known as its _____.

A) custodial staff
B) program staff
C) service and maintenance staff
D) administrative staff

Answer 3

A

Question 4

_____ power results from inmates' perceptions that certain correctional officers have valuable skills.

A) Referent
B) Expert
C) Reward
D) Coercive

Question 5

Many correctional officers use _____ power as a primary method of control.

A) expert
B) coercive
C) reward
D) referent

Question 6

A typical prison's hierarchy generally has a _____ at the top and correctional officers at a lower level.

A) warden
B) psychologist
C) counselor
D) lieutenant

Question 7

The beliefs, values, and behavior of correctional officers are known as _____.

A) inmate authority
B) inmate subculture
C) staff authority
D) staff subculture

Question 8

Inmates' beliefs that a correctional officer can and will punish disobedience give the officer _____ power.

A) referent
B) expert
C) reward
D) coercive

Question 9

The patterns of behavior expected of correctional staff members in particular jobs are called _____.

A) mores
B) rituals
C) staff roles
D) folkways

Question 10

In a prison's correctional staff hierarchy, its clerical personnel include _____.

A) assistant superintendents
B) counselors
C) nurses
D) administrative assistants

Question 11

Which of the following groups would be most involved in encouraging prisoners to participate in educational, vocational, and treatment processes?

A) Service and maintenance staff
B) Program staff
C) Custodial staff
D) Administrative staff

Question 12

Assigning desirable jobs to inmates with the intent of inducing cooperation is called _____ power.

A) referent
B) expert
C) reward
D) coercive

Question 13

The normal patterns of behavior expected of those holding particular social positions in prisons are called _____.

A) mores
B) folkways
C) laws
D) roles

Question 14

_____ graphically represent the staff structure and the chain of command within an institution.

A) Organizational charts
B) Officer codes
C) Bar graphs
D) Pie charts

Question 15

In prisons, staff members like psychologists, psychiatrists, medical doctors, nurses, medical aides, teachers, counselors, caseworkers, and ministers are known as _____.

A) service and maintenance staff
B) program staff
C) clerical personnel
D) administrative staff

Question 16

_____ power flows from "persuasive diplomacy."

A) Referent
B) Expert
C) Reward
D) Coercive

Question 17

_____ power gives officers the formal authority to command.

A) Legitimate
B) Coercive
C) Reward
D) Expert

Question 18

Which of the following statements is true of gain time?

A) It is the time provided to an inmate, during incarceration, to study religious texts.
B) It is the time provided to an inmate for meeting with friends and family members.
C) It is the time taken off an inmate's sentence for participating in certain positive activities.
D) It is the time taken by an inmate to complete assigned tasks and duties.

Question 19

_____ are most directly involved in managing inmate population through daily contact with inmates.

A) Administrative staff
B) Program staff
C) Clerical personnel
D) Custodial staff

Question 20

Prison staff members like wardens, superintendents, assistant superintendents, and others charged with operating an institution and its programs and with setting policy are known as _____.

A) service and maintenance staff
B) custodial staff
C) clerical personnel
D) administrative staff

Question 21

Officers who are responsible for supervising prison inmates in housing areas are called _____.

A) block officers
B) yard officers
C) perimeter security officers
D) work detail supervisors

Question 22

Conducting counts, ensuring the orderly movement of prisoners, inspecting personal property, overseeing inmate activity, and searching prisoners are all part of the job of a(n) _____.

A) block officer
B) yard officer
C) administrative officer
D) work detail supervisor

Question 23

_____ is "a state of physical and emotional depletion that results from the conditions of one's occupation" and a severe reaction to stress.

A) Burnout
B) Anomie
C) Boreout
D) Acedia

Question 24

Tom is a correctional officer who gives orders and enjoys the feeling of power that comes from ordering prison inmates around. He is exhibiting the personality type of a _____.

A) reformer
B) dictator
C) merchant
D) friend

Question 25

Which of the following statements is true of the gender differences in correctional staff?

A) Female correctional officers admit to performing in a more aggressive style than men.
B) Female correctional officers use communication rather than threats to gain inmate cooperation.
C) Gender makes a negligible difference in the number of assaults on correctional officers.
D) Determinants of job satisfaction are similar for male and female correctional officers.

Question 26

_____ keep track of supplies and tools and maintain inventories of materials in prisons.

A) Yard officers
B) Work detail supervisors
C) Industrial shop officers
D) Block officers

Question 27

Officers who oversee the tasks of individual inmates and inmate work crews are called _____.

A) block officers
B) yard officers
C) perimeter security officers
D) work detail supervisors

Question 28

Prison inmates have a marginal social status and hence are likely to be vulnerable to recruitment by:

A) college fraternities.
B) correctional employers.
C) terrorist organizations.
D) the military.

Question 29

Officers who control the keys and weapons in a prison and sometimes oversee visitation are called _____.

A) block officers
B) yard officers
C) perimeter security officers
D) administrative officers

Question 30

_____ are experienced correctional officers who are used to temporarily replace officers who are sick or on vacation or to meet staffing shortages.

A) Block officers
B) Yard officers
C) Relief officers
D) Work detail supervisors

Question 31

A _____ is a correctional officer who constantly finds problems with the way a prison is run or with existing policies and rules.

A) reformer
B) turnkey
C) merchant
D) climber

Question 32

In the context of correctional officer personalities, a _____ always seems to know better than anyone else and frequently complains about working conditions or supervisors.

A) friend
B) dictator
C) turnkey
D) reformer

Question 33

Wardens, superintendents, assistant superintendents, and others charged with running a prison and its programs are called service staff.

Question 34

Officers assigned to gun towers and wall posts and charged with preventing escapes and intrusions are called _____.

A) block officers
B) yard officers
C) perimeter security officers
D) work detail supervisors

Question 35

Officers who supervise inmates in recreational areas are called _____.

A) administrative officers
B) yard officers
C) perimeter security officers
D) work detail supervisors

Question 36

A _____ usually interacts little with other correctional officers and does the minimum necessary to get though the workday in a prison.

A) climber
B) turnkey
C) merchant
D) reformer

Question 37

A correctional officer who is a _____ is set on advancement and may want to be warden or superintendent one day.

A) climber
B) turnkey
C) merchant
D) dictator

Question 38

While blacks account for 12.6% of the population of the United States, they account for _____ of the correctional workforce.

A) 9%
B) 15%
C) 21%
D) 34%

Question 39

Aaron is a correctional officer who believes that close associations with inmates will make it easier to control them. He is exhibiting the personality type of a _____.

A) reformer
B) turnkey
C) merchant
D) friend

Question 40

A correctional officer who provides commodities to the inmate population is exhibiting the personality type of a _____.

A) reformer
B) turnkey
C) merchant
D) climber

Question 41

Female correctional officers use threats or force rather than communication to gain inmate cooperation.

Question 42

The tensions between prison staff members and inmates that arise out of the correctional setting are referred to as structured conflict.

Question 43

In prisons, the staff subculture contributes to the development of correctional officer personalities.

Question 44

When an officer is using persuasive diplomacy, it is called expert power.

Question 45

Many people believe that working in corrections is not financially rewarding unless an employee can rise to supervisory positions.

Question 46

A correctional officer who believes that close associations with inmates will make it easier to control them is of the friend personality type.

Question 47

Symptoms of stress can be psychological, behavioral, or physical.

Question 48

Either the subculture of inmates or the subculture of correctional officers exists at any given time in any prison institution.

Question 49

Relief officers are experienced correctional officers who can replace any officer who is absent.

Question 50

Correctional officers dispense both formal and informal sanctions to induce cooperation among inmates. This is called reward power.

Question 51

Yard officers work to ensure efficient use of training and educational resources within prisons.

Question 52

Psychologists, psychiatrists, medical doctors, nurses, teachers, and others who contract with a prison to provide services are called program staff.

Question 53

A dictator-type correctional officer likes to give orders and enjoys the feeling of power that comes from ordering inmates around in a prison.

Question 54

Correctional officers have power by virtue of their positions with an organization and have the formal authority to command. This is called coercive power.

Question 55

A very thin line separates those who work in prisons from those who live in them.

Question 56

Time taken off an inmate's sentence for participating in certain activities such as going to school, learning a trade, and working in prison is called free time.

Question 57

Officers who control the keys and weapons of a prison and sometimes oversee visitation are called administrative officers.

Question 58

In prisons, block officers always outnumber the inmates they supervise.

Question 59

The officers who are responsible for supervising inmates in housing areas are called work detail supervisors.

Question 60

While blacks account for 12.6% of the population of the United States, they account for only 9% of the correctional workforce.

Question 61

The patterns of behavior expected of correctional staff members in particular jobs are called _____.

Question 62

The conflict in a correctional facility is _____ because it occurs within the confines of an organized institution.

Question 63

The normal patterns of behavior expected of those holding particular social positions are called _____.

Question 64

Majors, captains, and correctional officers charged primarily with maintaining order and security in a prison are called _____ staff.

Question 65

Wardens, superintendents, assistant superintendents, and others charged with running a prison and its programs are called _____ staff.

Question 66

Time taken off an inmate's sentence for participating in certain activities such as going to school, learning a trade, and working in prison is called _____.

Question 67

Guidelines for correctional officers-e.g., always go to the aid of an officer in distress, do not lug drugs, do not rat on other officers-are all part of the _____.

Question 68

The tensions between prison staff members and inmates that arise out of the correctional setting is called _____.

Question 69

Psychologists, psychiatrists, medical doctors, nurses, teachers, and others who contract with a prison to provide services are called _____ staff.

Question 70

Correctional officers are always viewed by the public as well-trained professionals.

Question 71

The beliefs, values, and behaviors of prison employees that differ greatly from those of inmates are called _____.

Question 72

A correctional officer who likes to give orders and seems to enjoy the feeling of power that comes from ordering inmates around is called a(n) _____.

Question 73

Correctional officers have power by virtue of their positions within an organization and have the formal authority to command. This is called _____ power.

Question 74

Correctional officers dispense both formal and informal sanctions to induce cooperation among inmates. This is called _____ power.

Question 75

While blacks account for 12.6% of the population of the United States, they account for _____ of the correctional workforce.

Question 76

When a correctional officer is using persuasive diplomacy, it is called _____ power.

Question 77

_____ power results from inmates' perceptions that certain correctional officers have valuable skills.

Question 78

The _____ staff members are concerned with encouraging prisoners to participate in educational, vocational, and treatment processes.

Question 79

Inmates' beliefs that a correctional officer can and will punish disobedience give the officer _____ power.

Question 80

Today's prison administrators must be concerned about inmate involvement in terrorist activities.