Deck 3: The Preliminary Phase Of Work

Question 1

Which of the following statement best depicts the working relationship between worker and client?

A)The relationship is separate from the work
B)The relationship is not separate from the work; rather,it is part of the work.
C)The relationship is not separate from the work at the beginning,but becomes separate as the work moves along.
D)The relationship is separate from the work until the worker discusses it with the client.

Answer 1

B

Question 2

The skill of articulating the client's feelings,in response to tuning in or perceiving the client's indirect communications,prior to the client's direct expression of affect is:​

A)Containment
B)Putting the client's feelings into words
C)Process-content connection
D)Sharing worker's feelings

Answer 2

B

Question 3

Tuning in to ambivalence helps to:​

A)produce new stereotypes.
B)define client resistance.
C)Answers "produce new stereotypes." and "define client resistance."
D)put unhelpful hunches aside.

Answer 3

D

Question 4

A client states to her worker during their first meeting "My last worker was wonderful,I really liked it when he came by".What would be the best response for the worker?​

A)"It sounds like you might miss him.What did you like about him?"
B)"It sounds like he let you get too close to him".
C)"It sounds like you really liked him,I wonder if he really helped you?"
D)"It is not appropriate for me to discuss previous workers with you".

Question 5

Shulman uses the term "the agency client" to describe:​

A)macro social work practice.
B)clients who have been connected with an agency for a long time and have developed reputations for being "unworkable".
C)clients who have been connected with an agency for a long time and have referred other clients for service.
D)workers who seek serve from the agency that employs them.

Question 6

Of the following elements,which is NOT part of Lum's framework for culturally competent practice?​

A)Inductive Learning
B)Intercultural Bias​
C)Knowledge Acquisition​
D)Skill Development

Question 7

Single communication involves all of the following except:​

A)Inductive Learning
B)Intercultural Bias
C)Knowledge Acquisition
D)Skill Development

Question 8

_______ refers to the client's general sense of getting along well with the worker.

A)Rapport
B)Trust
C)Caring
D)Tuning in

Question 9

Working with someone with whom the worker shares important cultural characteristics is termed intercultural practice.

Question 10

Which of the following is NOT an obstacle to direct communication?​

A)Client motivation to change
B)Societal taboos
C)Client ambivalence
D)Context of the engagement

Question 11

The skill of getting in touch with potential feelings and concerns that the client may bring to the helping encounter is:

A)Empathy.
B)Contemplation.
C)Tuning in
D)Tuning out

Question 12

A supervisor modeling the empathic skill by reaching for what a worker might be feeling is an example of?​

A)partialization.
B)countertransference.
C)parallel process.
D)intellectual tuning in.

Question 13

Therapeutic alliance may be one of the least important factors for increasing the total effectiveness of treatment.

Question 14

Which of the following is not a level of tuning in?​

A)The specific client
B)The phase of work
C)The general category of the client
D)Professional ethics

Question 15

The skill that explores the meaning of a silence by putting the client's possible feelings into words is:​

A)Reaching for silences
B)Reaching inside of silences
C)Reaching to the silence
D)Exploring the silences

Question 16

Hinting is an example of?​

A)Nonverbal communication
B)A decoding error
C)Indirect communication
D)Direct communication

Question 17

For tuning in to be done effectively,the worker has to actually block experiences and feelings they have had in their own life experiences.

Question 18

Nonverbal forms of communication can send direct and indirect messages.

Question 19

Sex,money,substance abuse are all examples of:

A)sins
B)societal ambivalence
C)authority themes
D)societal taboos

Question 20

Casual path analysis allows a researcher to construct a model of a process under examination and to estimate the influence of variable along a defined casual path.