Deck 14: Human-Computer Interaction and Ux Design

Question 1

Which of the following is not a physical consideration in HCI design?

A) vision
B) hearing
C) touch
D) smell

Answer 1

D

Question 2

Which of the following is a guideline for the HCI approach to system design?

A) Design with prototyping to accommodate the average employee, considering that all employees will receive the same training.
B) Examine the software used and consider the fit between the human and the computer.
C) Identify what obstacles exist for users in their attempts to accomplish their assigned tasks.
D) Examine the actual usefulness and perceived usefulness from post-implementation evaluation surveys.

Answer 2

C

Question 3

User interfaces include all except:

A) natural-language interfaces.
B) indirect manipulation interface.
C) question-and-answer interfaces.
D) menu interfaces.
E) form-fill interface.

Answer 3

B

Question 4

Which of the following helps to achieve the goal of minimal user action?

A) Only enter data that are not already stored on files.
B) Use appropriate default values on screens.
C) Provide keystrokes for selecting pull-down menu options.
D) All of the above.
E) A and C above.

Question 5

Which of the following types of interface is the ideal for inexperienced users, requiring no special skills?

A) dialog box
B) natural-language
C) command
D) question and answer

Question 6

In HCI, well-being means concern for the human's:

A) physical state, such as comfort, safety, and health.
B) physical and psychological state.
C) psychological state, such as system acceptance, technology-stress, and software frustration.
D) physical environment, such as keyboard ergonomics and lighting.

Question 7

Context-sensitive help means providing help:

A) on a sensitive corporate issue.
B) in a specific context about a corporate issue.
C) about the current screen or area of the screen.
D) about text that is linked to other text screens.
E) on sensitive user personal problems.

Question 8

Which feedback is needed to let the user know that the computer is unable to complete a request?

A) explaining a delay in processing
B) acknowledging that a request is completed
C) notifying that a request was not completed
D) offering the user more detailed feedback

Question 9

To reach HCI goals, managers and developers need to be knowledgeable about the interplay among:

A) users.
B) tasks.
C) the environments in which systems are used.
D) All of the above.

Question 10

Which of the following allow users to arrange data in any way they choose?

A) pivot tables
B) parameter queries
C) natural language queries
D) indirect manipulation interface

Question 11

Which of the following helps to achieve the goal of standard operation and consistency?

A) Use the same icons for all programs regardless of their function.
B) Cancel a transaction in a consistent way.
C) Change the background color as the user moves from screen to screen in a consistent manner.
D) When using different keys to obtain help from screen to screen within a system, provide the location of the help key message in a consistent line on the screen.

Question 12

Which is not an advantage of nested menus?

A) They allow the screen to appear more cluttered.
B) They provide good screen design.
C) They allow users to avoid seeing menu options in which they have no interest.
D) They can move users quickly through the program.

Question 13

Which is not a guideline used when designing GUI menus?

A) The main menu bar is always displayed.
B) The main menu should have secondary options grouped into similar sets of features.
C) Menu items that are unavailable at this time should be grayed out to signify that they cannot be used at this time.
D) The menus that display when a main menu item is clicked must consist of only one word.

Question 14

Usability heuristics include which of the following?

A) user restrictions and limitations, including activity monitoring
B) recall rather than reconnection
C) the match between the system and the real world
D) diagnosis and recovery from disasters

Question 15

A menu that appears when an object is clicked with the right mouse button is called:

A) a hypertext link.
B) a shortcut keystroke.
C) a context menu.
D) tool-tip help.

Question 16

Which is a type of question/answer interface?

A) dialog box
B) natural language
C) menu
D) summary

Question 17

Which is not an objective of designing interfaces?

A) matching the user interface to the task
B) making the user interface efficient
C) generating usable queries
D) appropriate feedback to the interface from users
E) improving productivity

Question 18

A small message that appears when the cursor is placed over a command button to identify its function is called:

A) a hypertext link.
B) a shortcut keystroke.
C) a context sensitive menu.
D) tool tip help.

Question 19

Which is not a characteristic of a menu interface?

A) It provides the user with an onscreen list of available selections.
B) A user is limited to the options displayed.
C) The user need not know what task should be accomplished, but does need to know the system.
D) To be properly utilized, menu users must know which task they desire.

Question 20

Which of the following is not a way to use a default value?

A) A menu option is pulled down when the form first displays.
B) An input field contains text when the form first displays.
C) A radio button is selected when the form first displays.
D) A check box is checked when the form first displays.

Question 21

As a designer, you are constantly examining the fit between the ________, the ________, and the ________ set by the organization.

A) human; computer; tasks
B) human; display; tasks
C) designer; computer; tasks
D) human; display; feedback

Question 22

One important consideration is that data are made available in a single form so that users can make sense of them.

Question 23

Which of the following is NOT a benefit of UX design?

A) Users will complete the transaction rather than abandoning their cart and leaving the site
B) Less support is needed to address user complaints arising out of a poor user experience.
C) Task results can be more accurate.
D) Less tasks can be completed in a given amount of customer time.

Question 24

________ in HCI refers to a combination of the efficiency involved in performing a task and the quality of the work that is produced by the task.

A) Performance
B) Fit
C) Task
D) Well-being

Question 25

Better fit results in greater efficiency but many times more stress for the human involved in the system.

Question 26

One important consideration is that data are made available in different forms so that users with different ________ abilities can make sense of them.

A) technological
B) behavioral
C) psychological
D) cognitive

Question 27

A pivot table is useful because it gives users greater control over how they look at data in different ways within a table.

Question 28

From an HCI perspective, the analyst should think in terms of limitations on human vision.

Question 29

Which query type is used to find the value of an entity based on an entity's attribute?

A) Query Type 1
B) Query Type 2
C) Query Type 3
D) Query Type 4

Question 30

It is important that the fit among the ________, ________ and ________ all correspond.

A) user; computer; task
B) user; display; task
C) designer; computer; task
D) user; display; feedback

Question 31

How users feel about themselves, their identities, their work life, and performance can all be gauged through assessing their:

A) attitudes.
B) well-being.
C) usability.
D) fit.

Question 32

The query method that uses a series of words and commands to select the rows and columns for a query is called:

A) a parameter query.
B) SQL.
C) QBE.
D) query design grid.

Question 33

Which of the following is NOT an action that promotes good UX design?

A) Do masquerade ads as content
B) Do create simple and stress free sign-ins
C) Do keep your eye on users
D) Do make the default choices user friendly

Question 34

The overarching goal of ________ is to achieve both organizational and individual user effectiveness and efficiency.

A) human-computer interaction
B) performance
C) Structured Query Language (SQL)
D) feedback

Question 35

When designing from an HCI perspective, you start realizing that limitations are often discussed in terms of:

A) disabilities.
B) talents.
C) skills.
D) beliefs.

Question 36

________ allow users to arrange data in a table in any way they choose.

A) Pivot tables
B) Databases
C) Menus
D) Display screens

Question 37

It is important that the fit among the user, computer, and task all correspond.

Question 38

The overarching goal of human-computer interaction is to achieve efficiency.

Question 39

________ are for critical information that the user needs to know in a timely manner.

A) Badges
B) Alerts
C) Queries
D) Notices

Question 40

Designers need to think about the ________ before programming a gesture simply because it exists.

A) look and feel
B) query
C) alert
D) metaphor

Question 41

QBE uses a series of words and commands to select the rows and columns for a query.

Question 42

SQL uses a grid to select query records.

Question 43

Tool tip help displays a small message identifying the function of a command button.

Question 44

A question-and-answer interface provides the user with an onscreen list of available selections.

Question 45

The foremost concern when designing from an HCI perspective will always be assisting a user in accomplishing a task, set by the organization, with the use of technology.

Question 46

No special skills are required of the user who interfaces with the computer using natural language.

Question 47

The standard type of navigational approach used for ecommerce is called "one-click."

Question 48

Feedback is the communication between the computer and a person.

Question 49

To most users, the interface is the system.

Question 50

When designing from an HCI perspective, you start realizing that limitations are often discussed in terms of cost.

Question 51

A derived value is used when the user enters the same data value for a screen field most of the time.

Question 52

A Boolean expression may link conditions using AND and OR operators.

Question 53

An Internet site map is used to improve navigational efficiency.

Question 54

The foremost concern when designing from an HCI perspective will always be assisting a user in using technology.

Question 55

To be properly utilized, the menu user must know which task he/she desires.

Question 56

An ecommerce site should only provide feedback to users.

Question 57

Nested menus allow users to avoid seeing menu options in which they have no interest.

Question 58

Menus can be nested within one another to lead a user through options in a program.

Question 59

An application programming interface is a set of small programs and protocols used like building blocks for building software applications.

Question 60

A disadvantage of nested menus is that they require users to consider menus in which they have no interest.

Question 61

What are the seven situations that require feedback for users?

Question 62

The intent of a query type 2 is to find an entity or entities when an attribute and value are given.

Question 63

Using Structured Query Language (SQL) is easy for anyone to do since there are no words or commands needed.

Question 64

An example of a multitouch gesture is enlarging a photo on a tablet by flicking your fingers outward.

Question 65

Structured Query Language (SQL) uses a grid to select query records.

Question 66

List five of the eight ways to minimize user action when keying in data.

Question 67

List three ways to notify a Web user that the input is not in the correct form.

Question 68

Smartphone alerts are used as an unobtrusive way to send a message to the user.

Question 69

Each app on a tablet should have their own gestures that do not relate to the gestures of other apps. This will make it easier for the user to interface with the device.

Question 70

List three physical considerations that HCI design addresses.

Question 71

When two or more APIs are used together they form a GUI.

Question 72

Query by example uses a series of keywords and commands to select the rows and columns for a query.

Question 73

Define HCI. What is performance in the HCI context?

Question 74

The purpose of a query type 3 is to determine which attributes fit the description provided when the entity and value are given.

Question 75

A query type 4 is similar to query type 1, except that the values of all attributes are desired.

Question 76

Many GUIs incorporate tool tip help, displaying a small help message identifying the function of a command button when the cursor is placed over it.

Question 77

A system should clearly present information to the user by having an appropriate title for each display, minimizing the use of abbreviations, and providing clear user feedback.

Question 78

Each query involves three items: an entity, an attribute, and a value.