Question 1

Which of the following is not a way to develop multicultural awareness in working with clients of backgrounds different from your own?&#10;A)Becoming more aware of your own culture,including your own biases to better understand and appreciate cultures different from your own&#10;B)Understanding how all kinds of diversity,cultural and otherwise,contribute to each client's dynamic makeup&#10;C)Creating a list of values that you think your clients need to work on to help them better understand mainstream American culture&#10;D)Realising that mainstream Western psychological theory,methods of inquiry,diagnostic categories,assessment procedures,and professional practices might not fit other cultures or might need some adaptation

Accepted Answer

Creating a list of values that clients need to work on to better understand mainstream American culture is not an appropriate way to develop multicultural awareness. This approach promotes cultural assimilation and ignores the richness and value of diverse cultural backgrounds. The other options (A, B, and D) are all effective ways to develop multicultural awareness.

Question 2

Which of the following is most accurate regarding the collaborative nature of the relationship between helper and client?&#10;A)The helper's primary goal is to cure the client.&#10;B)Both helper and client have work to do in the problem-management and opportunity-development stages and tasks,and both have responsibilities related to outcomes.&#10;C)The helper must follow the stages and tasks of the helping process so that the client can be guided towards a successful outcome.&#10;D)The client needs to be as expressive and clear about problems as possible.

Accepted Answer

The collaborative nature of the relationship between helper and client means that both parties have work to do and responsibilities to take, and they work together towards a successful outcome. Option A is incorrect because curing the client is not the primary goal of the helper, but rather helping the client manage their problems and develop opportunities. Option C is also incorrect; while the helper does follow stages and tasks, the client is not merely passively guided, but rather actively participates in the process. Option D is partially correct, but not the most accurate statement regarding the collaborative nature of the relationship.

Question 3

____ is a helper's commitment to work at understanding each client from his or her point of view together with the feelings surrounding this point of view and efforts to communicate this point of view when it is helpful.

A)Empowerment
B)Empathy
C)Diversity
D)Working alliance

B

Accepted Answer

The definition given in the question is that of empathy, which involves understanding the client's perspective, feelings and communicating it when helpful. Empowerment is about assisting clients to gain control over their lives and circumstances. Diversity refers to recognizing and accepting differences in culture, beliefs, backgrounds, etc. Working alliance is a collaborative relationship between the helper and client to achieve the client's goals.

Question 4

The term working alliance refers to which of the following?&#10;A)The national association of counsellors,social workers,and psychologists&#10;B)The relationship between the client and the mental health establishment&#10;C)The collaboration between the client and the helper based on their agreement on the goals and tasks of counselling&#10;D)The rules of counselling that define the schedule and any fees associated with the helping experience

Accepted Answer

The working alliance refers to the collaborative relationship between the client and the helper, where they agree on the goals and tasks of counselling. It is a significant factor in the success of therapy. A, B, and D are incorrect as they do not accurately define the working alliance.

Question 5

Which of the following does not reflect an aspect of client autonomy?&#10;A)Clients having the ability to change if they really want to&#10;B)Clients need help to discover and develop themselves&#10;C)Clients are incompetent unless helped by professional helpers&#10;D)Clients make their own decisions based on the information provided

Accepted Answer

Client autonomy means that clients have the right to make their own decisions, even if those decisions are different from what a professional helper might recommend. Option C suggests that clients are unable to make decisions without the help of a professional - this does not reflect client autonomy. The other options (A, B, and D) all support client autonomy by recognizing the client's ability to change, develop themselves, and make decisions based on provided information.

Question 6

The extent to which a helper and client are genuine with one another is referred to as the ____.&#10;A)working alliance&#10;B)genuine relationship&#10;C)working relationship&#10;D)real relationship

Accepted Answer

The term "real relationship" refers to the genuine, authentic connection between a helper (such as a therapist, counselor, or social worker) and their client, emphasizing the importance of honesty and authenticity in their interactions.

Question 7

Which of the following is not an example of a shadow-side reality in the helping relationship?&#10;A)Clients having unrealistic expectations&#10;B)Clients having hidden agendas&#10;C)Incompetent helpers&#10;D)A real-life focus

Accepted Answer

A real-life focus is not a shadow-side reality in the helping relationship. Shadow-side realities refer to the potential negative aspects that can arise in the helping relationship, such as clients having unrealistic expectations or hidden agendas, and incompetent helpers. A real-life focus, on the other hand, is a positive aspect of the helping relationship, as it involves addressing the client's real-life problems and concerns.

Question 8

What is the first rule of helping?&#10;A)Maintain neutrality toward the client.&#10;B)Make sure the client understands the impact of culture on his or her life.&#10;C)Empathy will get the client to talk to you honestly.&#10;D)Do no harm.

Accepted Answer

The first rule of helping is to do no harm. This means that the helper should not cause any harm to the client while providing assistance. It is important for the helper to prioritize the safety and well-being of the client above all else. This rule is also known as the principle of non-maleficence, which is a fundamental principle in many ethical codes for helping professions.

Question 9

To help clients become more active agents of their own lives (&#34;doers&#34; rather than &#34;reactors&#34;),the helper should ____.&#10;A)listen carefully and remain passive so the client can be the more active participant&#10;B)focus on the client's fantasies about what life should be like&#10;C)be active with his or her clients by engaging in dialogue&#10;D)take an active role in pointing out everything that gets in the way of the client's success

Accepted Answer

By engaging in dialogue, the helper can encourage the client to actively participate in their own life and find solutions for their problems. This approach empowers clients to take charge of their lives and take actions towards achieving their goals. Listening carefully and remaining passive (choice A) doesn't provide the client with the necessary guidance and support to make changes. Focusing on the client's fantasies (choice B) may not be practical or realistic. Taking an active role in pointing out obstacles (choice D) may come across as confrontational and unhelpful.

Question 10

Which of these are NOT behaviours that show respect to clients.&#10;A)Be genuine and real&#10;B)Make it clear that you are right&#10;C)Assume client's autonomy&#10;D)Keep the client's agenda in mind

Accepted Answer

Making it clear that you are right can come across as dismissive and disrespectful to the client's perspective and autonomy. The other choices, A, C, and D, all demonstrate respectful behavior towards clients.

Question 11

According to Egan,values within the helping situation refer to which of the following?&#10;A)That which the client says is most important in life&#10;B)The worth of something to the client&#10;C)A set of practical criteria for making decisions that drive behaviour&#10;D)The set of ideal criteria for making decisions that the client must eventually learn to use

Accepted Answer

The answer of According to Egan,values within the helping situation...

Question 12

Counselling research has found that clients typically begin improving ____.&#10;A)early in treatment&#10;B)in the middle of treatment&#10;C)later on in treatment&#10;D)after finishing treatment

Accepted Answer

The answer of Counselling research has found that clients typically...

Question 13

Outcome research indicates that within the helping relationship,____.&#10;A)the helping experience should be organised around the client's resources,perceptions,experiences,and ideas&#10;B)the helper should regularly make every effort to help the client to see the truth of what is bothering the client&#10;C)helping is most successful when the helper helps the client to face difficult or painful feelings&#10;D)helping immediately exposes how social and cultural pressures have caused serious difficulties for the client

Accepted Answer

The answer of Outcome research indicates that within the helping...

Question 14

Which of the following is not part of a person's personal culture?&#10;A)Assumptions and beliefs,or what people think about themselves,other people,and the world around them&#10;B)Values,or what people prize in their lives&#10;C)Patterns of internal and external behaviour,or the way people live their lives&#10;D)Norms,or what the helper reinforces as what the client should or should not do

Accepted Answer

The answer of Which of the following is not part...

Question 15

A bias toward promoting action with clients is ____.&#10;A)a normal response that helpers must learn to minimise&#10;B)typically problematic with anxious helpers&#10;C)an important component to the problem management process&#10;D)helpful for only depressed clients

Accepted Answer

The answer of A bias toward promoting action with clients...

Question 16

Which of the following does not reflect an aspect of empathy?&#10;A)Empathy is a commitment to work at understanding each client from his or her point of view together with the feelings surrounding this point of view and to communicate this understanding whenever it is deemed helpful.&#10;B)Empathy is a commitment to understand individuals in and through the context of their lives.&#10;C)Empathy is a commitment to bring the client's values in line with the helper's to achieve clinical goals&#10;D)Empathy is a commitment to understand the dissonance between the client's point of view and reality.

Accepted Answer

The answer of Which of the following does not reflect...

Question 17

Which of the following is not a diversity and multicultural competency for a helper?&#10;A)Understanding and appreciating diversity&#10;B)Making the best possible effort to help a client from another country to accept American values in order to assimilate&#10;C)Challenging one's own cultural biases&#10;D)Tailoring your interventions in a diversity-sensitive way

Accepted Answer

The answer of Which of the following is not a...

Question 18

According to Egan,culture can be understood as which of the following?&#10;A)A person's racial or ethnic background&#10;B)The music,painting,architecture,and literature in which a person is interested&#10;C)The shared beliefs and assumptions that interact with shared values and produce shared norms that drive shared patterns of behaviour&#10;D)The way people interact

Accepted Answer

The answer of According to Egan,culture can be understood as...

Deck 2: The Helping Relationship