Deck 6: Emotions in Conflict

Question 1

__________ are more likely than __________ to cover up anger.

A) Men; women
B) Women; men
C) Parents; children
D) Employers; employees
E) Teachers; students

Answer 1

B

Question 2

Your authors contend that conflict always occurs on an emotional dimension.

Answer 2

True

Question 3

Fear and anxiety often influence our choices in managing conflict.

Answer 3

True

Question 4

According to the text, the type of emotions expressed can define the relationship.

Question 5

Emotions are:

A) destructive during conflicts
B) neither "good" or "bad;" they just "are"
C) simple to regulate
D) irrational
E) polite

Question 6

Lori traditionally hosts Thanksgiving at her house for 10-15 relatives. Rarely do the guests help with dinner, clean up, or even say "Thank you." This has been going on for so long that she resents hosting the dinner. So this year she assigned each person to bring a food or do a particular task. A few guests opted out, but the remainder came to dinner, and everyone (including Lori) had a good time. Lori's anger served one of many important functions:

A) Seeking revenge
B) Righting a wrong
C) Setting boundaries
D) Giving her a wake-up call
E) Being selfish

Question 7

Conflict worked out in the "middle level" of intensity are managed the most effectively.

Question 8

Which of the following statements is ?

A) Emotions should not be expressed at work.
B) Emotions hinder good decision making.
C) Emotions should be saved for "later."
D) Emotions can be managed.
E) Only women are emotional.

Question 9

When we feel extremely intense emotions during conflict, we are usually experiencing a threat to which of the following elements of the TRIP acronym?

A) Topic
B) Relationship
C) Identity
D) Process
E) None of the above

Question 10

Experiencing and expressing positive emotions (joy, contentment, etc.) can lead to empathy and compassion, which ultimately help a person manage conflict.

Question 11

Too little sadness can result in:

A) Burdens on others
B) Distorted emotional expression
C) Depression
D) Little to no conflict
E) Increased emotional intelligence

Question 12

Which emotion has been termed the "moral" emotion?

A) Anger
B) Sadness
C) Fear
D) Revenge
E) Contempt

Question 13

Prosocial emotions are associated with:

A) The "soft" part of the brain
B) The right hemisphere of the brain
C) The left hemisphere of the brain
D) Competition
E) Negativity

Question 14

Your text recommends showing and sharing all your emotions, no matter how intense they are, because you will let the other person know how important the subject is to you.

Question 15

Because anger is such a negative emotion, you should never express it.

Question 16

Self-protective emotions are associated with:

A) The right hemisphere of the brain
B) The left hemisphere of the brain
C) Physical triggers
D) Destructive individuals
E) Our identities

Question 17

__________ are more likely than __________ to cover up sadness.

A) Men; women
B) Women; men
C) Parents; children
D) Employers; employees
E) Teachers; students

Question 18

"Fractionation" is unlikely to work because parties won't be able to deal with everything that is bothering them.

Question 19

The text says "emotions" and "feelings" are the same thing.

Question 20

Because emotions are not logical, your book recommends that you figure out your logic before you share your emotions.

Question 21

What is the relationship between anger and fear? What about aggression?

Question 22

Explain the statement that "anger remains or grows rather than lessens with unbounded expression."

Question 23

What is an XYZ statement? Describe the three parts and write an example for each.

Question 24

Describe the "circumplex model of affect," which includes two dimensions-pleasant/unpleasant and activation/deactivation. How can this model help you understand and express your emotions more effectively?

Question 25

One important part of expressing anger in a responsible manner includes:

A) Verbally stating the anger.
B) Knowing the difference between venting and acknowledging anger.
C) Refusing to attack each other.
D) Uncover the source of your anger.
E) All of these are helpful in responsibly expressing anger.

Question 26

"When you tease me in front of our friends, I feel embarrassed" is an example of:

A) a dysfunctional expression of emotion.
B) venting.
C) attacking your conflict partner.
D) an XYZ statement.
E) a TRIP metaphor.

Question 27

What do your authors mean when they say you must assume self-responsibility, in terms of emotions, in order to transform your conflicts with others?

Question 28

Explain what it means to be a "Warrior of the Heart."

Question 29

Discuss the "tension of opposites"-the urge to either "move toward or against" our emotions. First, describe the two tensions. Second, provide an example of each. Be sure to use terms from the text explain this principle of emotion.

Question 30

During a year-long divorce and custody dispute, Patrick started calling his soon-to-be ex-wife terrible names in front of their children and her friends. In response, Becky called Patrick's employer and told them what a terrible person Patrick is. Events such as these went on for months. These behaviors wrecked the couple's chance for collaboration because each person was operating on which part of the "intensity continuum"?

A) Unexpressed conflict
B) Moderately expressed conflict
C) Unrestrained conflict
D) Venting
E) Revenge