Deck 12: Establishing a Code of Ethics and Ethical Guidelines

ملء الشاشة (f)
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سؤال
Deloitte recommends a standard format for a code of ethics. What is the first part of the code?

A) An ethical decision framework to assists employees
B) A listing of available resources for obtaining guidance
C) The company's mission statement, vision, and values
D) A letter from the senior leadership team that sets the tone of the code
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سؤال
During the _____________, a firm identifies the establishment of its ethical leadership commitment as well as establishes the vision-setting process.

A) Inspiration process
B) Integration process
C) Commercialization process
D) Innovation and improvement process
سؤال
Presenting the firm's commitment to unbiased and good-faith interactions with its stakeholders is called ____________.

A) Integrity
B) Justice
C) Reciprocity
D) Utility
سؤال
All of the following are mentioned in the text as types of statements that a corporation may adopt to communicate the corporation's view of the subject of ethics except

A) A values statement
B) A corporate credo
C) A corporate contingency plan
D) An Internet privacy policy
سؤال
When considering the organizational components of the Living Code of Ethics, ______ must integrate with living code of ethics in the day-to-day operations of the firm.

A) The socialization process
B) The decision-making process
C) Reward systems
D) Organizational learning
سؤال
The _____________ involves top management integrating the ethical vision, value, and leadership into the strategic decision-making process.

A) Inspiration process
B) Integration process
C) Commercialization process
D) Innovation and improvement process
سؤال
All of the following are ethical values a firm should consider when developing and/or modifying a code of ethics except

A) Integrity
B) Justice
C) Reciprocity
D) Utility Ans. c
سؤال
Which of the following is NOT mentioned in the text as a reason a code of ethics might be adopted?

A) Peer pressure within the same industry
B) Government failure
C) Improve customer relationships
D) Improve profitability
سؤال
In the opening case "How We're Fixing Up Tyco," which of the following individuals was the senior vice president of corporate governance at Tyco who had the responsibility of repairing the tarnished image of the diversified conglomerate?

A) Jack Welch
B) Ken Lay
C) Charles Prince
D) Eric Pillmore
سؤال
Which of the following is a statement that sets forth a company's beliefs and responsibilities to stakeholders?

A) A values statement
B) A corporate credo
C) A corporate contingency plan
D) An Internet privacy policy
سؤال
A(n) _____________ can be defined as a written document that explicitly states what acceptable and unacceptable behaviors are for all of the employees in an organization.

A) Code of values
B) Code of culture
C) Code of ethics
D) Code expectations
سؤال
W. Edwards Deming set out 14 points in his definition of quality in the firm. Many of these points are related to ethical concepts. All of the following form part of the definition except ______.

A) Drive out fear
B) Eliminate quotas
C) Maintain staff barriers
D) Institute training
سؤال
All of the following are considered critical elements of a good ethics program except

A) An introduction from the CEO
B) The assignment of functional responsibility
C) Proper employee training
D) An ethics hotline
سؤال
Which element is not included in a "Living Code of Ethics"?

A) Authentic leadership
B) Organizational culture
C) The decision-making process
D) The price of goods and services
سؤال
When was the date of the original corporate code of ethics introduced by J. C. Penney

A) 1903
B) 1913
C) 1933
D) 1943
سؤال
In the opening case "How We're Fixing Up Tyco," what did Tyco do to re-create its image?

A) Changed its corporate logo
B) Changed the board members
C) Sold off the business
D) Merged with another company
سؤال
General Electric in 2010 published its Citizenship Report titled ______.

A) Financial Growth
B) Sustainable Growth
C) Sustainable Development
D) Financial Development
سؤال
Waddock and Bodwell developed the Total Responsibility Management concept based on Deming's TQM. Which of the following is not one of the elements?

A) Inspiration process
B) Integration process
C) Involvement process
D) Innovation and improvement process
سؤال
Why should a code of ethics be put into writing regardless of the size of the business?:

A) It adds value to the share price
B) It helps stakeholders know which behaviors are acceptable and which are not
C) It satisfies the needs of the board
D) It helps profits
سؤال
A (n) ______________ is a succinct document that is intended to set out the guiding principles of a company.

A) A values statement
B) A corporate credo
C) A corporate contingency plan
D) An Internet privacy policy
سؤال
A corporate credo is a statement that sets forth the company's beliefs and responsibilities to stakeholders.
سؤال
The four ethical values that firms should consider when developing and/or modifying a code of ethics are integrity, justice, competence, and utility.
سؤال
Which of the following organizations is not involved in developing a Global Code of Ethics?

A) Caux Round Table
B) Organization of Economic Co-operation and Development Guidelines
C) World Economic Forum
D) United Nations Global Impact
سؤال
Which of the following is an example of POOR practice in making a code of conduct effective?

A) Set up an ethics committee within the board of directors
B) Review and make adjustments to the code when necessary
C) Assign one unit within the company to be responsible for the effectiveness of the firm's ethical commitment
D) Make sure senior staff set the correct example by "walking the talk"
سؤال
______ is one of the most common mistakes that companies make when developing Global Ethics Programs.

A) Having consensus on objectives for globalization of ethics commitments
B) Committing resources that focus on ethics issues in other countries
C) Not offering training in languages other than English
D) Acknowledging cultural differences
سؤال
Which of the following is an example of GOOD practice in making a code of conduct effective?

A) Post the code on a notice board without any action
B) View the code as a confidential document
C) Review and make adjustments when necessary
D) Assign one unit within the company to be responsible for the effectiveness of the firm's ethical commitment
سؤال
Section 406 of the ______________ requires that companies that are publicly traded disclose whether or not they have a code of ethics.

A) Robinson-Patman
B) Sherman Antitrust Act
C) Foreign Corrupt Practices Act
D) Sarbanes-Oxley Act
سؤال
Which of the following is NOT one of the three major global codes of ethics as indicated in the text?

A) The Caux Round Table Principles
B) Kyoto Treaty
C) The Organization of Economic Co-operation and Development guidelines for multinational enterprises
D) The United Nations Global Impact
سؤال
The annual report of the firm is an element of the Living Code of Ethics.
سؤال
Which of the following organizations published a comprehensive code of ethics but did not carry them out?

A) Metlife
B) Enron
C) J. C. Penney
D) GE
سؤال
The _____________ is an international network of business leaders who are committed to promoting the concept of moral capitalism.

A) The Caux Round Table Principles
B) Kyoto Treaty
C) The Organization of Economic Co-operation and Development guidelines for multinational enterprises
D) The United Nations Global Impact
سؤال
A code of ethics is valuable to a firm only if the employees believe in the code and the code has a direct impact on their actions within the firm.
سؤال
MetLife has a comprehensive code of business conduct and ethics. ______ are responsible for "reading, understanding, and adhering" to the code.

A) The Board of Directors
B) Stakeholders
C) All employees
D) Suppliers
سؤال
Which of the following are recommendations made by governments for multinational enterprises to adopt into their own codes of ethics?

A) The Caux Round Table Principles
B) Kyoto Treaty
C) The Organization of Economic Co-operation and Development guidelines for multinational enterprises
D) The United Nations Global Impact
سؤال
The code of ethics of a firm represents the identification and interpretation of what the firm considers acceptable behavior.
سؤال
Organizational learning can increase the level of ethical awareness by employees and can create a positive climate pertaining to ethical values and beliefs.
سؤال
It is important to put a code of ethics into writing regardless of the size of the business because it helps stakeholders know which behaviors are acceptable and which are not.
سؤال
______________ is a key element of the United Nations Global Impact Principles.

A) Respect global rules
B) Multilateral trade
C) Human rights
D) Self-regulatory practices
سؤال
The ___________ was based on a challenge by former Secretary-General of the United Nations Kofi Annan for businesses to adopt universal environmental and social principles.

A) The Caux Round Table Principles
B) Kyoto Treaty
C) The Organization of Economic Co-operation and Development guidelines for multinational enterprises
D) The United Nations Global Impact
سؤال
Which of the following is not a component of the Caux Round Table Principles?

A) The responsibilities of business are beyond shareholders and are to all stakeholders
B) Businesses need to support multilateral trade
C) Businesses need to abolish all child labor
D) Businesses must avoid illicit operations
سؤال
An effective code of ethics is formed of a standard set of recommendations that includes both advice and internal structures to help employees implement the code of ethics.
سؤال
In a short essay, list and discuss the four types of statements that a corporation may adopt to communicate the corporation's view of the subject of ethics.
سؤال
In a short essay, list six components of a code of conduct for financial institutions according to the publication "Corporate Codes of Conduct: Guidance to Implementing an Effective Ethics Program."
سؤال
Stakeholder engagement processes ensure that the ethical vision the firm is developing coincides with the needs and expectations of all the stakeholders.
سؤال
The UN Global Impact was established in January 1999 based on a challenge by former Secretary-General of the United Nations Kofi Annan for businesses to adopt universal environmental and social principles.
سؤال
Total Responsibility Management starts with the premise that the vision of the firm drives the development of the code of ethics.
سؤال
Firms that implement a Total Responsibility Management system are not able to generate the relevant information of interest for internal and external stakeholders due to the complexity of the system.
سؤال
In a short essay, describe the main elements of a Living Code of Ethics.
سؤال
In a short essay, list and discuss common mistakes that companies make when developing global ethics programs.
سؤال
Kyosei is defined as the ability to live and work together for the common good that allows for mutual prosperity through cooperation.
سؤال
In a short essay, list and discuss the three major stages of the Total Responsibility Management system.
سؤال
Section 406 of the Sarbanes-Oxley Act of 2002 requires that companies that are publicly traded disclose whether or not they have a code of ethics.
سؤال
The three major stages of the TRM system are unfreezing, moving, and refreezing.
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ملء الشاشة (f)
exit full mode
Deck 12: Establishing a Code of Ethics and Ethical Guidelines
1
Deloitte recommends a standard format for a code of ethics. What is the first part of the code?

A) An ethical decision framework to assists employees
B) A listing of available resources for obtaining guidance
C) The company's mission statement, vision, and values
D) A letter from the senior leadership team that sets the tone of the code
D
2
During the _____________, a firm identifies the establishment of its ethical leadership commitment as well as establishes the vision-setting process.

A) Inspiration process
B) Integration process
C) Commercialization process
D) Innovation and improvement process
A
3
Presenting the firm's commitment to unbiased and good-faith interactions with its stakeholders is called ____________.

A) Integrity
B) Justice
C) Reciprocity
D) Utility
B
4
All of the following are mentioned in the text as types of statements that a corporation may adopt to communicate the corporation's view of the subject of ethics except

A) A values statement
B) A corporate credo
C) A corporate contingency plan
D) An Internet privacy policy
فتح الحزمة
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فتح الحزمة
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5
When considering the organizational components of the Living Code of Ethics, ______ must integrate with living code of ethics in the day-to-day operations of the firm.

A) The socialization process
B) The decision-making process
C) Reward systems
D) Organizational learning
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 53 في هذه المجموعة.
فتح الحزمة
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6
The _____________ involves top management integrating the ethical vision, value, and leadership into the strategic decision-making process.

A) Inspiration process
B) Integration process
C) Commercialization process
D) Innovation and improvement process
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 53 في هذه المجموعة.
فتح الحزمة
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7
All of the following are ethical values a firm should consider when developing and/or modifying a code of ethics except

A) Integrity
B) Justice
C) Reciprocity
D) Utility Ans. c
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8
Which of the following is NOT mentioned in the text as a reason a code of ethics might be adopted?

A) Peer pressure within the same industry
B) Government failure
C) Improve customer relationships
D) Improve profitability
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 53 في هذه المجموعة.
فتح الحزمة
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9
In the opening case "How We're Fixing Up Tyco," which of the following individuals was the senior vice president of corporate governance at Tyco who had the responsibility of repairing the tarnished image of the diversified conglomerate?

A) Jack Welch
B) Ken Lay
C) Charles Prince
D) Eric Pillmore
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 53 في هذه المجموعة.
فتح الحزمة
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10
Which of the following is a statement that sets forth a company's beliefs and responsibilities to stakeholders?

A) A values statement
B) A corporate credo
C) A corporate contingency plan
D) An Internet privacy policy
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 53 في هذه المجموعة.
فتح الحزمة
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11
A(n) _____________ can be defined as a written document that explicitly states what acceptable and unacceptable behaviors are for all of the employees in an organization.

A) Code of values
B) Code of culture
C) Code of ethics
D) Code expectations
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 53 في هذه المجموعة.
فتح الحزمة
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12
W. Edwards Deming set out 14 points in his definition of quality in the firm. Many of these points are related to ethical concepts. All of the following form part of the definition except ______.

A) Drive out fear
B) Eliminate quotas
C) Maintain staff barriers
D) Institute training
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 53 في هذه المجموعة.
فتح الحزمة
k this deck
13
All of the following are considered critical elements of a good ethics program except

A) An introduction from the CEO
B) The assignment of functional responsibility
C) Proper employee training
D) An ethics hotline
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 53 في هذه المجموعة.
فتح الحزمة
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14
Which element is not included in a "Living Code of Ethics"?

A) Authentic leadership
B) Organizational culture
C) The decision-making process
D) The price of goods and services
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 53 في هذه المجموعة.
فتح الحزمة
k this deck
15
When was the date of the original corporate code of ethics introduced by J. C. Penney

A) 1903
B) 1913
C) 1933
D) 1943
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 53 في هذه المجموعة.
فتح الحزمة
k this deck
16
In the opening case "How We're Fixing Up Tyco," what did Tyco do to re-create its image?

A) Changed its corporate logo
B) Changed the board members
C) Sold off the business
D) Merged with another company
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 53 في هذه المجموعة.
فتح الحزمة
k this deck
17
General Electric in 2010 published its Citizenship Report titled ______.

A) Financial Growth
B) Sustainable Growth
C) Sustainable Development
D) Financial Development
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افتح القفل للوصول البطاقات البالغ عددها 53 في هذه المجموعة.
فتح الحزمة
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18
Waddock and Bodwell developed the Total Responsibility Management concept based on Deming's TQM. Which of the following is not one of the elements?

A) Inspiration process
B) Integration process
C) Involvement process
D) Innovation and improvement process
فتح الحزمة
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فتح الحزمة
k this deck
19
Why should a code of ethics be put into writing regardless of the size of the business?:

A) It adds value to the share price
B) It helps stakeholders know which behaviors are acceptable and which are not
C) It satisfies the needs of the board
D) It helps profits
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 53 في هذه المجموعة.
فتح الحزمة
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20
A (n) ______________ is a succinct document that is intended to set out the guiding principles of a company.

A) A values statement
B) A corporate credo
C) A corporate contingency plan
D) An Internet privacy policy
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 53 في هذه المجموعة.
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21
A corporate credo is a statement that sets forth the company's beliefs and responsibilities to stakeholders.
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22
The four ethical values that firms should consider when developing and/or modifying a code of ethics are integrity, justice, competence, and utility.
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فتح الحزمة
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23
Which of the following organizations is not involved in developing a Global Code of Ethics?

A) Caux Round Table
B) Organization of Economic Co-operation and Development Guidelines
C) World Economic Forum
D) United Nations Global Impact
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 53 في هذه المجموعة.
فتح الحزمة
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24
Which of the following is an example of POOR practice in making a code of conduct effective?

A) Set up an ethics committee within the board of directors
B) Review and make adjustments to the code when necessary
C) Assign one unit within the company to be responsible for the effectiveness of the firm's ethical commitment
D) Make sure senior staff set the correct example by "walking the talk"
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 53 في هذه المجموعة.
فتح الحزمة
k this deck
25
______ is one of the most common mistakes that companies make when developing Global Ethics Programs.

A) Having consensus on objectives for globalization of ethics commitments
B) Committing resources that focus on ethics issues in other countries
C) Not offering training in languages other than English
D) Acknowledging cultural differences
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 53 في هذه المجموعة.
فتح الحزمة
k this deck
26
Which of the following is an example of GOOD practice in making a code of conduct effective?

A) Post the code on a notice board without any action
B) View the code as a confidential document
C) Review and make adjustments when necessary
D) Assign one unit within the company to be responsible for the effectiveness of the firm's ethical commitment
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 53 في هذه المجموعة.
فتح الحزمة
k this deck
27
Section 406 of the ______________ requires that companies that are publicly traded disclose whether or not they have a code of ethics.

A) Robinson-Patman
B) Sherman Antitrust Act
C) Foreign Corrupt Practices Act
D) Sarbanes-Oxley Act
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 53 في هذه المجموعة.
فتح الحزمة
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28
Which of the following is NOT one of the three major global codes of ethics as indicated in the text?

A) The Caux Round Table Principles
B) Kyoto Treaty
C) The Organization of Economic Co-operation and Development guidelines for multinational enterprises
D) The United Nations Global Impact
فتح الحزمة
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29
The annual report of the firm is an element of the Living Code of Ethics.
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فتح الحزمة
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30
Which of the following organizations published a comprehensive code of ethics but did not carry them out?

A) Metlife
B) Enron
C) J. C. Penney
D) GE
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31
The _____________ is an international network of business leaders who are committed to promoting the concept of moral capitalism.

A) The Caux Round Table Principles
B) Kyoto Treaty
C) The Organization of Economic Co-operation and Development guidelines for multinational enterprises
D) The United Nations Global Impact
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 53 في هذه المجموعة.
فتح الحزمة
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32
A code of ethics is valuable to a firm only if the employees believe in the code and the code has a direct impact on their actions within the firm.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 53 في هذه المجموعة.
فتح الحزمة
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33
MetLife has a comprehensive code of business conduct and ethics. ______ are responsible for "reading, understanding, and adhering" to the code.

A) The Board of Directors
B) Stakeholders
C) All employees
D) Suppliers
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 53 في هذه المجموعة.
فتح الحزمة
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34
Which of the following are recommendations made by governments for multinational enterprises to adopt into their own codes of ethics?

A) The Caux Round Table Principles
B) Kyoto Treaty
C) The Organization of Economic Co-operation and Development guidelines for multinational enterprises
D) The United Nations Global Impact
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 53 في هذه المجموعة.
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35
The code of ethics of a firm represents the identification and interpretation of what the firm considers acceptable behavior.
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افتح القفل للوصول البطاقات البالغ عددها 53 في هذه المجموعة.
فتح الحزمة
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36
Organizational learning can increase the level of ethical awareness by employees and can create a positive climate pertaining to ethical values and beliefs.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 53 في هذه المجموعة.
فتح الحزمة
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37
It is important to put a code of ethics into writing regardless of the size of the business because it helps stakeholders know which behaviors are acceptable and which are not.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 53 في هذه المجموعة.
فتح الحزمة
k this deck
38
______________ is a key element of the United Nations Global Impact Principles.

A) Respect global rules
B) Multilateral trade
C) Human rights
D) Self-regulatory practices
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 53 في هذه المجموعة.
فتح الحزمة
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39
The ___________ was based on a challenge by former Secretary-General of the United Nations Kofi Annan for businesses to adopt universal environmental and social principles.

A) The Caux Round Table Principles
B) Kyoto Treaty
C) The Organization of Economic Co-operation and Development guidelines for multinational enterprises
D) The United Nations Global Impact
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 53 في هذه المجموعة.
فتح الحزمة
k this deck
40
Which of the following is not a component of the Caux Round Table Principles?

A) The responsibilities of business are beyond shareholders and are to all stakeholders
B) Businesses need to support multilateral trade
C) Businesses need to abolish all child labor
D) Businesses must avoid illicit operations
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 53 في هذه المجموعة.
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41
An effective code of ethics is formed of a standard set of recommendations that includes both advice and internal structures to help employees implement the code of ethics.
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افتح القفل للوصول البطاقات البالغ عددها 53 في هذه المجموعة.
فتح الحزمة
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42
In a short essay, list and discuss the four types of statements that a corporation may adopt to communicate the corporation's view of the subject of ethics.
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فتح الحزمة
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43
In a short essay, list six components of a code of conduct for financial institutions according to the publication "Corporate Codes of Conduct: Guidance to Implementing an Effective Ethics Program."
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فتح الحزمة
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44
Stakeholder engagement processes ensure that the ethical vision the firm is developing coincides with the needs and expectations of all the stakeholders.
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45
The UN Global Impact was established in January 1999 based on a challenge by former Secretary-General of the United Nations Kofi Annan for businesses to adopt universal environmental and social principles.
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46
Total Responsibility Management starts with the premise that the vision of the firm drives the development of the code of ethics.
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47
Firms that implement a Total Responsibility Management system are not able to generate the relevant information of interest for internal and external stakeholders due to the complexity of the system.
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48
In a short essay, describe the main elements of a Living Code of Ethics.
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49
In a short essay, list and discuss common mistakes that companies make when developing global ethics programs.
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50
Kyosei is defined as the ability to live and work together for the common good that allows for mutual prosperity through cooperation.
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51
In a short essay, list and discuss the three major stages of the Total Responsibility Management system.
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52
Section 406 of the Sarbanes-Oxley Act of 2002 requires that companies that are publicly traded disclose whether or not they have a code of ethics.
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53
The three major stages of the TRM system are unfreezing, moving, and refreezing.
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