Deck 9: Power: Its Nature and Use

Question 1

One of the shortcomings of many of the definitions of power is that they are ________.

A)vague
B)negative
C)positive
D)circuitous

Answer 1

B

Question 2

Politics is power in action.

Answer 2

True

Question 3

A Class A commendation is for meritorious police work.

Answer 3

True

Question 4

An officer who learns computer mapping techniques is developing personal power.

Question 5

Complaining to a supervisor is an example of illegitimate power.

Question 6

Process power is exercised when the manager controls the access to and flow of information vital to organizational operations.

Question 7

The manager described as a bureaucrat utilizes an approach that is tyrannical.

Question 8

Punishment can take many forms including assignment to certain tasks.

Question 9

A positive definition of power emphasizes ________.

A)the ability to control others
B)controlling one's own destiny
C)applying force as needed
D)controlling outcomes

Question 10

In law enforcement,job assignment is an intrinsic reward that has a great deal of importance.

Question 11

The manager described as a competitor is ________.

A)one who goes by the book
B)one who never allows an employee to question authority
C)a mover and a shaker
D)never a risk taker

Question 12

The Woods are the stabilizing foundation of the organization built upon its formal sources of authority - positional with defined authority and access to resources.

Question 13

In large police departments,the reward power of the chief executive officer increases.

Question 14

Power is distributed within a police organization ________.

A)evenly
B)proportionally
C)by rank
D)by merit

Question 15

The managerial style willing to take a risk is ________.

A)bureaucrat
B)controller
C)competitor
D)realist

Question 16

A technique used by a manager to influence others includes friendliness.

Question 17

Controlling managers are functioning at a level beyond their competencies.

Question 18

The High Ground combines formal authority with organizational systems such as rules,structures,and policy guidelines.

Question 19

The aim of empowering power is to promote individuals and build commitment to the organization and its goals.

Question 20

Charisma is a form of referent power.

Question 21

Charismatic leaders are those who have a primary base of ________.

A)legitimate power
B)expert power
C)referent power
D)reward power

Question 22

Legitimate power is associated with an individual's ________.

A)role
B)legal mandate
C)civil service status
D)expertise

Question 23

Charisma is defined as a personal magic of leadership arousing special popular loyalty or enthusiasm.What type of power is charisma?

A)Referent
B)Reward
C)Expert
D)Legitimate
E)Coercive

Question 24

The coercive power of police managers has been reduced by ________.

A)unions
B)progressive management techniques
C)the competency of younger police officers
D)better training

Question 25

Expert power controls the behavior of others because of ________.

A)experience
B)rank
C)assignment
D)role

Question 26

One technique that managers use to influence others is obtaining the support of departmental superiors.This is known as ________.

A)brown-nosing
B)charisma
C)appealing to higher authority
D)stamina

Question 27

The power tactic used most often is ________.

A)reason
B)friendliness
C)bargaining
D)coalition building

Question 28

A manager's reward power includes ________.

A)limiting supervision
B)going by the book so every officer knows the occurrences at all times
C)two-way communications
D)establishing a personal relationship

Question 29

The formal position a police manager holds in an organization provides what kind of power?

A)Referent
B)Reward
C)Expert
D)Legitimate
E)Coercive

Question 30

This type of power is defined as "a process of balancing technical competence allowing subordinates,superior and peers to achieve goals and objectives,and should not be autocratic."

A)Referent
B)Reward
C)Legitimate
D)Expert
E)Coercive

Question 31

Personal power is something an individual ________.

A)develops
B)acquires from the structure
C)acquires legally
D)obtains from the formal position

Question 32

One guideline for the use of reward power is ________.

A)don't promise more than you can deliver
B)reward only the people you personally admire
C)give rewards across the board to all workers
D)make frequent use of bonuses

Question 33

Expert power controls the behavior of others because of ________.

A)experience
B)rank
C)assignment
D)role

Question 34

A key element of referent power is ________.

A)knowledge
B)ability
C)stamina
D)trust

Question 35

When you exert influence through punishment,you are using which power tactic?

A)Referent
B)Reward
C)Expert
D)Legitimate
E)Coercive

Question 36

A key guideline for the use of coercive power is ________.

A)crush your enemies
B)follow the lead of your superiors
C)punish those who continually "screw up"
D)administer warnings and reprimands in private

Question 37

Powerful managers use the backup strategy of ________.

A)higher authority
B)sanctions
C)assertiveness
D)bargaining

Question 38

The formal position a police manager holds in an organization provides what kind of power?

A)Referent
B)Reward
C)Expert
D)Legitimate
E)Coercive

Question 39

A punishing work environment includes ________.

A)overly strict supervision
B)transfer
C)reprimand
D)pay raises

Question 40

The formal position a police manager holds in an organization provides the manager with ________.

A)position power
B)personal power
C)instrumental compliance
D)internalization

Question 41

Small choices made in response to short-term conditions is known as ________.

A)incrementalism
B)muddling through
C)garbage can
D)nominal group technique

Question 42

The preferred power tactic used most often when dealing with either superiors or subordinates is ________.

A)reason
B)pressure tactics
C)legitimating tactics
D)coalition and cooperation tactics

Question 43

Don Corleone's famous "Offer You Can't Refuse" is an example of which type of power?

A)Referent
B)Reward
C)Positional
D)Legitimate
E)Coercive

Question 44

________ is common where the employee must risk being wrong or where actions may yield a sanction.

A)Avoidance
B)Depersonalization
C)Redirecting responsibility
D)Buffing

Question 45

With ________,individuals merely follow procedure.

A)avoidance
B)depersonalization
C)redirecting responsibility
D)buffing

Question 46

Which power tactic is used most often when dealing with either superiors or subordinates?

A)Friendliness
B)Bargaining
C)Coalition building
D)Reason
E)Persuasion

Question 47

When the situation dictates or when other techniques have proven to be ineffective,powerful managers will use which of the following power tactics?

A)Assertiveness
B)Sanctions
C)Higher authority
D)Reason
E)Persuasion

Question 48

Most officers respond positively to which of the following types of power?

A)Referent
B)Reward
C)Expert
D)Legitimate
E)Positional

Question 49

A decision-making behavior through which a police administrator chooses a satisfactory alternative,but not the best,is known as ________.

A)satisficing
B)bounded rationality
C)individual decision-making
D)group decision-making

Question 50

In the movie,The Godfather,Luca Brasi (the hit man who "sleeps with the fishes")represents which type of power?

A)Referent
B)Reward
C)Expert
D)Legitimate
E)Positional