Deck 1: Management Career Paths

Question 1

The conceptual knowledge and skills executive and administrative assistants gain are rarely transferable to other departments and organizations.

Answer 1

False

Question 2

The SCANS competency skills that relate to working on teams,teaching others,serving customers,leading,negotiating,and working well with people from culturally diverse backgrounds are called ________ skills.

Answer 2

interpersonal

Question 3

Findings of the three significant reports identifying skills needed for success in the workplace-SCANS,Partnership for 21st Century Skills,and the AMA Critical Skills Survey-were very consistent.

Answer 3

True

Question 4

The U.S.Department of Labor's SCANS report places workplace skills in two categories: competencies and the ________ skills that underlie them.

Question 5

Membership in a professional organization may be a resource for management development or leadership programs,best practices and other industry information,and networking opportunities.

Question 6

According to the American Management Association (AMA)Critical Skills Survey,which of these best describes the employees who require the four Cs?

A) employees who want to be promoted to management positions
B) employees at every level in the organization
C) employees who are middle managers and executives
D) employees at the executive level only

Question 7

In the general organizational structure,this level is "flattened," meaning it has fewer people than the two levels below it.

A) executive level
B) middle management level
C) first-line management level
D) nonmanagerial level

Question 8

Which of these typically is not a way to develop technical skills?

A) classroom setting at a community college
B) internship or apprenticeship at a local company
C) on-the-job training
D) executive mentoring program

Question 9

Three significant reports identifying skills needed for success in the workplace-SCANS,Partnership for 21st Century Skills,and the AMA Critical Skills Survey-provided instructive insights about the importance of ________ skills.

Question 10

The Partnership for 21st Century Skills identified five workplace competencies,including productive use of resources,interpersonal skills,information,systems,and technology.

Question 11

The larger the organization,the more likely it is to hire employees who have general knowledge and skills for a particular department or area.

Question 12

In ________ businesses,executive and administrative assistants frequently assume responsibilities often considered senior management responsibilities.

Question 13

The AMA Critical Skills Survey identified "four Cs" that employees at every level of an organization should have.These skills include critical thinking and problem solving,communication,________,and creativity/innovation.

Question 14

Match each term with its definition.
a.executives
b.management
c.organization
d.soft skills
e.technical skills
f.work ethic
Any type of business (small,large,entrepreneurial,or professional),nonprofit entity,or governmental office

Question 15

Which of the following can provide an alternative to an employer-sponsored management-development program?

A) an executive mentoring program
B) management training in various departments on a rotating basis
C) participation in a cross-functional team
D) membership in a professional organization
Enter the appropriate word(s)to complete the statement.

Question 16

Most people who aspire to careers in management start working in nonmanagerial positions.

Question 17

Match each term with its definition.
a.executives
b.management
c.organization
d.soft skills
e.technical skills
f.work ethic
Skills that relate to how you interact and work with others

Question 18

Think of professional development as an investment in ________.

Question 19

Which of these is not mentioned in the text as a reason to study management?

A) It will help you to be more effective when working with managers and meeting their expectations.
B) It will prepare you for a management career.
C) It will help you to package your strengths and demonstrate that you can meet job expectations.
D) It will lead to higher-paying jobs and a successful career.

Question 20

Which of these refers to the ability to view isolated or abstract ideas as they relate to the whole organization?

A) conceptual skill
B) soft skill
C) technical skill
D) workplace skill

Question 21

If a company does not offer formal professional development opportunities,what are three alternatives employees can use?

Question 22

What are the three broad categories of skills that represent the common core of knowledge and skills that managers should have?

Question 23

Match each term with its definition.
a.executives
b.management
c.organization
d.soft skills
e.technical skills
f.work ethic
Senior leadership team that takes the lead in casting the organization's vision and strategic mission

Question 24

Match each term with its definition.
a.executives
b.management
c.organization
d.soft skills
e.technical skills
f.work ethic
Process of leading and working with people to accomplish organizational goals and objectives using available resources efficiently and effectively

Question 25

At which level or levels in an organization are employees required to have soft skills?

Question 26

Which group-consisting of members from education groups,professional organizations,publishers,Fortune 500 corporations,and other public and private organizations-published in 2009 a framework defining skills needed for success in the workforce?

Question 27

Match each term with its definition.
a.executives
b.management
c.organization
d.soft skills
e.technical skills
f.work ethic
Willingness and ability to get things done effectively and efficiently

Question 28

Match each term with its definition.
a.executives
b.management
c.organization
d.soft skills
e.technical skills
f.work ethic
Knowledge,expertise,and ability required to do the job

Question 29

What are the two groups into which employees who want to become managers fit?

Question 30

Which type of employee has a unique opportunity to develop excellent conceptual skills by observing how executives handle a variety of situations in many areas of the organization?