Deck 1: A First Look at Interpersonal Communication

Question 1

The major difference between impersonal communication and interpersonal communication is the number of people involved.

Answer 1

False

Question 2

An older professor who forgets what it was like to be a student when he teaches is an example of how differing environments in the classroom can make understanding difficult.

Answer 2

True

Question 3

The transactional model of communication suggests that communicators usually send and receive messages simultaneously.

Answer 3

True

Question 4

The only way we learn who we are is through communication.

Question 5

There is no such thing as the "same" message; words and behaviors are different each time they are spoken or performed.

Question 6

Communication, as the term is used in your text, consists only of messages that a sender deliberately conveys.

Question 7

The ability to speak and listen effectively can mean the difference between succeeding and failing in a job.

Question 8

According to your text, impersonal communication should always be avoided.

Question 9

Socially isolated people are much more likely to die prematurely than those with strong social ties.

Question 10

Communication competence is a trait that people either possess or lack.

Question 11

Transactional communication may be compared to dancing due to the involvement needed by each partner.

Question 12

Just as judges instruct juries to disregard some statements made in court, we can reverse or erase the effects of communication interactions in everyday life.

Question 13

A lack of social relationships may affect physical health and life span as dramatically as smoking or a lack of physical activity.

Question 14

It is impossible to repeat the same communication event.

Question 15

We are not communicating when we remain silent.

Question 16

Chapter One indicates that effective interpersonal communication is strongly linked to good health, social happiness and career success.

Question 17

Your text argues that it is important to react in unique ways to every person we meet and respond to each as a unique individual.

Question 18

According to your text, effective communicators are able to establish warm relationships with everyone they encounter.

Question 19

The transactional model represents communication as static-more like a gallery of still photographs than a motion picture film.

Question 20

Shared understanding and clarity are the most important goals in achieving successful communication.

Question 21

When people communicate, they are often both senders and receivers of messages at the same time.

Question 22

Of the communication models described in your text, the linear model most accurately describes the interpersonal communication process.

Question 23

Electronic communication does not serve as a replacement for face-to-face relationships.

Question 24

According to your text, your goal should be to have as many interpersonal communication experiences as possible.

Question 25

According to your text, the axiom "the more communication the better" is true.

Question 26

Research has shown that communicating through social media has had an overall negative effect on interpersonal relationships.

Question 27

Feeling sad when a close friendship changes or ends is an indicator that interpersonal relationships are irreplaceable.

Question 28

It's impossible to stop communicating.

Question 29

Dyadic communication is communication involving two people.

Question 30

Fortunately, just knowing about a communication skill makes us able to put it into practice.

Question 31

Occupation and sexual orientation are types of co-cultures.

Question 32

Living in a multicultural world has affected our need for different ways of communicating.

Question 33

The asynchronous nature of social media provides convenient opportunities for us to be in touch with people in our busy lives.

Question 34

In impersonal communication we treat others as unique individuals.

Question 35

Almost all verbal messages have a content dimension as well as convey relational information.

Question 36

All you need to develop good communication skills is common sense.

Question 37

Too much communication can have negative outcomes.

Question 38

Your text promises that if you communicate skillfully enough, you should be able to solve every problem you encounter.

Question 39

As the text points out, your goal should be to become a perfect communicator.

Question 40

We disclose more to people in interpersonal relationships than in impersonal ones.

Question 41

Communication via social media can increase the quantity but not the quality of our relationships.

Question 42

According to the authors, people who are well-acquainted are less likely to misunderstand each other than relative strangers.

Question 43

An environment refers only to the physical location where someone is when communicating.

Question 44

According to Chapter One, all of the following are attributes needed to communicate successfully with people from different cultures except

A)motivation
B)tolerance for ambiguity
C)friendliness
D)open-mindedness
E)knowledge and skill

Question 45

A competent communicator will choose the same way of responding to others, no matter what the situation, if the response was successful in the past.

Question 46

Some research shows that acquiring a higher education can increase your chances of developing larger and more diverse social networks.

Question 47

Your text defines communication competence as effective communication where one's goals are achieved in a way that, ideally and in most cases, maintains or enhances the relationship in which it occurs.

Question 48

Disinhibition is one of the challenges presented by social media.

Question 49

When we communicate for pleasure, affection, companionship, escape, relaxation or control, we are satisfying our identity needs.

Question 50

Communicating successfully with people from different cultural backgrounds only requires using the same exact elements of competence we use with people in our own country.

Question 51

Studies show that poor communication was the root of over 60 percent of reported medical errors that led to serious physical injury, psychological trauma, and even death.

Question 52

Seeing a situation from multiple points of view is called self-monitoring.

Question 53

Judging others because of cultural differences may negatively effect our communication with them.

Question 54

The principle "communication is irreversible" doesn't apply to communication through social media because we can physically delete our posts.

Question 55

A growing body of research is decidedly proving that social media is a growing threat to the quality of interpersonal relationships.

Question 56

Social isolation is so undesirable that prisoners of war have reported that they would rather "have the worst companion than no companion at all."

Question 57

Communication competence seeks to be either effective or appropriate.

Question 58

Acquiring as many "friends" as we can on social media sites such as Facebook and Twitter ensures that we will have many qualitatively interpersonal relationships.

Question 59

In Chapter One, sociolinguist Deborah Tannen claims that

A)electronic mail can deepen the quality of relationships.
B)electronic mail makes interpersonal communication more impersonal.
C)everyone prefers face to face communication rather than electronic mail.
D)relationships cannot be maintained using electronic mail.
E)all of the above are claimed by Tannen.

Question 60

Although many scholars disagree about the definition of communication, most would agree that communication centers around using messages to generate meaning.

Question 61

Noise in the communication process is

A)more than one communicator talking at a time.
B)the nonverbal behaviors that accompany communication.
C)the process of maintaining direct eye contact or not.
D)the process of translating thoughts into words.
E)any force that interferes with effective communication.

Question 62

Psychologist Abraham Maslow suggests that the most basic human needs

A)are invented by other psychologists.
B)must be satisfied before we concern ourselves with other ones.
C)are proof that animals ascended from lower animal forms.
D)prove the existence of a superior being.
E)are generated by others in interpersonal interaction.

Question 63

Skillful, integrated communicators are characterized by

A)a conscious focus on communicating effectively.
B)a greater degree of sociability.
C)communicating competently without needing to think constantly about how to behave.
D)exposure to a wide range of communication styles.
E)others helping them out.

Question 64

In the Looking at Diversity reading in Chapter One, Igor Ristic says that effective intercultural communication

A)means understanding which customs are "right" and "wrong."
B)is only achieved if one is able to visit at least a dozen different countries.
C)is achieved through judging others' behavior by our own cultural standards.
D)means making sure to maintain a large space bubble when seated with another person.
E)involves being aware of various cultural norms and adapting our communication.

Question 65

The transactional model of communication is considered a more accurate model than previous ones because

A)people send and receive messages simultaneously.
B)we cannot isolate a single "act" of communication from the event that came before and after it.
C)the communication created results from the way partners interact.
D)none of the above.
E)all of the above.

Question 66

Which of the following is most clearly an example of qualitatively interpersonal communication?

A)Aubre buys a sweater from a sales clerk.
B)Rich invites the team to a party.
C)Royce asks his friend Jane about her sick child.
D)Aasim pleads for the class to vote.
E)Georgina chats with the mailman.

Question 67

"Decoding" is the process whereby

A)we put our thoughts into words.
B)we make sense out of the messages sent by others.
C)we engage others in conversation.
D)we choose the appropriate way to send messages.
E)we create new ways of teaching reading and communication to children.

Question 68

The environments that communicators occupy are

A)fields of experience that affect how they understand others' behavior.
B)gaps that make common understanding impossible.
C)the places where they stand or sit when they communicate.
D)the attitudes they have about nature.
E)the space that they require to communicate effectively.

Question 69

What health threats can result from a lack of close relationships?

A)more likely to experience a higher rate of accidents
B)more susceptible to the common cold
C)more likely to die prematurely
D)b and c
E)all of the above

Question 70

All of the following elements are included in the transactional communication model introduced in Chapter One except

A)message.
B)environment.
C)channel.
D)sender.
E)noise.

Question 71

Maslow's hierarchy of needs is important to the study of interpersonal communication because

A)we all have needs.
B)we can't understand our needs without communication.
C)communication is usually necessary to meet each level of need.
D)communication was Maslow's greatest need.
E)the need for communication is the sixth "hidden" need.

Question 72

Which of the following is an inaccurate description of communication?

A)Communication is unrepeatable.
B)Meanings are in words.
C)Communication is irreversible.
D)It's impossible not to communicate.

Question 73

Which of the following factors might contribute to different environments?

A)experience
B)age
C)income level
D)ethnic group
E)all of the above

Question 74

Strategies you can use to develop a more mindful and competent style of intercultural communication include

A)reading.
B)passive observation.
C)self-disclosure.
D)talking to experts.
E)all of the above.

Question 75

The three types of noise that can block communication are

A)loud, moderate, and soft.
B)mass communicational, personal, and transactional.
C)external, physiological, and psychological.
D)sociological, psychological, and communicational.
E)linear, interactional, and transactional.

Question 76

All of the following are involved in learning to perform communication skills effectively except

A)awareness.
B)prowess.
C)awkwardness.
D)skillfulness.
E)integration.

Question 77

An interpersonal relationship differs from an impersonal one because

A)we share our thoughts and feelings with each other.
B)the other person's life affects ours.
C)we are sad when the relationship changes or ends.
D)we find the time spent in the relationship rewarding.
E)all of the above.

Question 78

You want to let a close friend know how much she/he means to you in a way that is sincere and doesn't embarrass either of you.Following the advice on communication competence in your text, you would

A)follow the approach that you saw another friend use successfully, assuming it would work for you.
B)avoid sending any message until you were sure it would be well received.
C)try to follow exactly the approach you used successfully with others in the past.
D)react in the way that first occurred to you.
E)consider a variety of alternatives, choosing the one that you think will be most successful under these circumstances.

Question 79

Research has shown that competent communicators achieve effectiveness by

A)using the same types of behavior in a wide variety of situations.
B)developing large vocabularies.
C)apologizing when they offend others.
D)giving lots of feedback.
E)adjusting their behaviors to the person and situation.

Question 80

Almost all messages have

A)a content dimension.
B)a relational dimension.
C)both content and relational dimensions.
D)no dimensions unless the communicators intend them to.