Deck 3: Persuading Your Audience

Question 1

The three levels of response to persuasion are ,
, and .

Answer 1

internalization, identification, compliance

Question 2

Once their minds are made up, people are easily swayed to change their position.

Answer 2

False

Question 3

A blunt approach works best with audiences from other cultures.

Answer 3

False

Question 4

A claim is a statement of the point you are trying to prove.

Question 5

Communicators within organizations often face unofficial constraints when making an argument.

Question 6

"Presenting your best case" means that you may deceive the audience to achieve your goal.

Question 7

Strategies for effectively connecting with the audience include

A) power connection and social connection strategies.
B) rational connection and evidence connection strategies.
C) relationship connection and audience connection strategies.
D) rational connection and relationship connection strategies.
E) power connection and driven connection strategies.

Question 8

When preparing an argument,

A) adopt an extreme persona.
B) cast the opponent in a negative light.
C) identify values, goals, or experiences you share with audience.
D) avoid conceding any points.
E) be as indirect as possible about what you want.

Question 9

The most persuasive argument is one that presents the strongest case from the writer's perspective.

Question 10

Unbiased expert opinion can lend credibility to any claim.

Question 11

The relationship connection is particularly important in cross-cultural communication.

Question 12

are limits or restrictions imposed by a situation.

Question 13

An audience expects evidence that is

A) specific.
B) verifiable.
C) new.
D) a and b only.
E) a, b, and c.

Question 14

Which of the following is not a social or psychological constraint?

A) the writer's legal liabilities
B) the audience's personality
C) the writer's relationship with the audience
D) the audience's sense of identity
E) the audience's perception of the issue's urgency

Question 15

A(n) involves careful reasoning that supports a claim.

Question 16

A claim can be a statement that

A) acknowledges facts.
B) interprets facts.
C) asks for direct action.
D) a, b, and c.
E) interprets facts and asks for direct action only.

Question 17

Effective strategies for persuasion include all of the following except

A) standing firm when your message is rejected.
B) allowing for give-and-take.
C) asking for what your audience will consider reasonable.
D) recognizing constraints.
E) identifying your specific goal.

Question 18

When others offer an opposing view, try to

A) see the issue their way.
B) rephrase their position in your own words.
C) explore possible compromises they might accept.
D) reach agreement on what to do next.
E) All of the answers are correct.