Question 1

Highly technical audiences need facts and figures explained in the simplest terms.

Accepted Answer

Highly technical audiences often prefer detailed, specific information and appreciate the use of technical terms and data, as it speaks to their level of expertise and understanding.

Question 2

Your audience will have preferences about all of the following except&#10;A) your brainstorming process.&#10;B) the deadline.&#10;C) the document's length.&#10;D) whether the document will be in paper or electronic form.&#10;E) the level of detail.

Accepted Answer

The audience may not have any preferences about your brainstorming process as it is an internal process. However, they may have preferences about the output of your brainstorming process in terms of the document's content and level of detail.

Question 3

Semi-technical audiences consist of&#10;A) informed persons as well as experts.&#10;B) informed persons who are not experts.&#10;C) laypersons.&#10;D) laypersons and experts.&#10;E) laypersons and informed persons.

Accepted Answer

Semi-technical audiences are typically composed of individuals who have some knowledge or understanding of a subject but are not experts in the field.

Question 4

A short document can be rewritten at different levels for different audiences.

Accepted Answer

This is true. A short document can be rewritten at different levels depending on the intended audience. For example, a document explaining a scientific concept may need to be written in a technical language for experts in the field, but in simpler language for laypeople who have no scientific background.

Question 5

A usable document is&#10;A) safe.&#10;B) easy to navigate.&#10;C) dependable.&#10;D) All of these answers are correct.&#10;E) b and c.

Accepted Answer

A usable document is one that is safe, easy to navigate, and dependable, making all of these answers correct.

Question 6

A document may have both a primary and secondary purpose.

Accepted Answer

It is possible for a document to have a primary purpose, such as conveying important information, and a secondary purpose, such as promoting a brand or product.

Question 7

Which of the following statements is correct?&#10;A) Secondary readers are decision makers who request a document.&#10;B) The primary audience is an immediate set of readers.&#10;C) Secondary readers are often those who will carry out a project.&#10;D) Tertiary readers are both primary and secondary audiences.&#10;E) b and c.

Accepted Answer

The primary audience consists of the immediate set of readers or the main target audience for a document, making statement B correct. Secondary readers may not be the main audience but are often those who will implement or be affected by the document's content, such as carrying out a project, making statement C correct.

Question 8

Calculating the final costs of a document is not a technical communicator's concern.

Accepted Answer

Calculating the final costs of a document may be a concern for technical communicators, especially if they are involved in budgeting or procurement processes for the project.

Question 9

Technical documents are written to&#10;A) define something.&#10;B) describe something.&#10;C) explain something.&#10;D) propose something.&#10;E) All of the answers are correct.

Accepted Answer

Technical documents serve the purpose of defining, describing, explaining and proposing something. Therefore, all of the given options are correct.

Question 10

The North American business culture prefers&#10;A) indirect answers.&#10;B) ambiguous messages.&#10;C) plain talk.&#10;D) interpretations left to the reader.&#10;E) All of the answers are correct.

Accepted Answer

The North American business culture values plain talk, or direct and clear communication. Ambiguity and indirectness can lead to confusion and misunderstandings. Leaving interpretations up to the reader is also discouraged, as it is important for both parties to have a mutual understanding of any business dealings.

Question 11

When writing a 1-page memo for audiences with varying technical backgrounds, preferably rewrite it at different levels for different backgrounds.

Accepted Answer

The answer of When writing a 1-page memo for audiences...

Question 12

An audience with no specialized training is called a audience.

Accepted Answer

The answer of An audience with no specialized training is...

Question 13

Always provide readers with more than they want and need.

Accepted Answer

The answer of Always provide readers with more than they...

Question 14

Web pages are useful for linking different levels of information.

Accepted Answer

The answer of Web pages are useful for linking different...

Question 15

Creating a(n) statement will help you identify your readers and their needs.

Accepted Answer

The answer of Creating a(n) statement will help you identify...

Question 16

The image of you that readers see &#34;between the lines&#34; is called your&#10;and is created by the tone you adopt.

Accepted Answer

The answer of The image of you that readers see...

Question 17

Determining all the needs of a large and diverse audience is easy to do.

Accepted Answer

The answer of Determining all the needs of a large...

Deck 2: Meeting the Needs of Specific Audiences