Deck 5: Teamwork and Global Considerations

Question 1

Effective strategies for managing group conflict include

A) suppressing disagreement with others' ideas or opinions.
B) offering but not accepting constructive criticism.
C) protesting a decision when you are outvoted.
D) offering and accepting constructive criticism.
E) both c and d.

Answer 1

offering and accepting constructive criticism.

Question 2

Face-to-face meetings are still essential for personal contact.

Answer 2

True

Question 3

A meeting manager should take charge by steering the group discussion.

Answer 3

True

Question 4

When a document, you examine it for accuracy and readability.

Question 5

Sources of conflict in collaborative groups include

A) interpersonal differences.
B) cultural differences.
C) gender differences.
D) a, b, and c.
E) only b and c.

Question 6

A allows team members to collaborate by writing, sketching, and erasing in real time from their computers.

Question 7

Choose the most accurate statement below about reviewing a team document.

A) Offer only general comments when identifying weaknesses.
B) Begin with a positive comment before suggesting improvements.
C) Rewrite the entire document yourself if needed.
D) Dictate advice to the team.
E) Evaluate it on the first read.

Question 8

Any technical document may be distributed globally.

Question 9

Which statement below is most accurate?

A) Blogs are not useful for collaboration.
B) Email is the most effective way to hold a group meeting.
C) Collaborative writing software allows team members to log into a document at the same time.
D) "Internet conferencing" is another term for "teleconferencing."
E) None of these answers are correct.

Question 10

In collaborating to produce a document, all members of a collaborative team participate in the actual "writing."

Question 11

Women who speak up in meetings are often perceived as too controlling, while men who do so are considered to be leadership-oriented.

Question 12

The aim of is to produce as many ideas as possible.

Question 13

"Reviewing" is a more precise term for "editing."

Question 14

Social cues are not conveyed well in certain types of digital communication.

Question 15

Which of the following strategies for teamwork is least effective?

A) Work without a manager; allow all team members to take charge.
B) Compose a purpose statement.
C) Develop a file-naming system for documents.
D) Decide on a specific meeting schedule.
E) All of these are effective strategies.

Question 16

When communicating with someone from another culture,

A) use humor on first contact to break the ice.
B) use humor only in email correspondence.
C) use humor only in face-to-face contact.
D) always use humor to facilitate strong interpersonal connections.
E) avoid humor.

Question 17

An effective strategy for global technical communication is to

A) avoid stereotyping.
B) write with translation in mind.
C) avoid slang and idioms.
D) create a glossary of specific terms and abbreviations.
E) All of the answers are correct.

Question 18

Conference calls are no longer used as a form of virtual communication.