Deck 2: Logistics and Information Technology

Question 1

___________ refers to a computer-based discipline that leverages algorithms that can "learn" from data.

A)Artificial intelligence
B)The Internet of things IoT)
C)Expert systems
D)Machine learning

Answer 1

Machine learning

Question 2

___________ refers to the collection of large amounts of near-real-time data collected through a variety of sources such as sensors and smart phones.

A)Cloud computing
B)Big data
C)Data warehousing
D)Decision support systems

Answer 2

Big data

Question 3

All of the following statements about logistics information systems LIS)are true except:

A)"Timely" can refer to the up-to-date status of information.
B)Internal sources of logistics information are relatively plentiful.
C)"Timely" can refer to how quickly a manager receives requested information.
D)A logistics information system LIS)must be concerned with the nature and quality of data.

Answer 3

Internal sources of logistics information are relatively plentiful.

Question 4

Which of the following is not a potential benefit of transportation management systems TMS)?

A)fewer stockouts
B)reduced fuel consumption
C)decreased empty vehicle miles
D)reduced transportation expenditures

Question 5

___________ refers to the computer-to-computer transmission of business data in a structured format.

A)Big data
B)Enterprise resource planning ERP)systems
C)Electronic data interchange EDI)
D)Data mining

Question 6

Electronic data interchange EDI)represents what general type of information management system?

A)communication system
B)transaction processing system
C)decision support system
D)office automation system

Question 7

How do data and information differ?

A)Data are a body of facts in a format suitable for decision making whereas information is simply facts.
B)Data and information are the same.
C)Data are simply facts;information is a body of facts in a format suitable for decision making.
D)Data are associated with decision support systems;information is associated with enterprise resource planning ERP)systems.

Question 8

___________ provide effective ways to process organizational business data,to perform calculations,and to create documents.

A)Enterprise resource planning ERP)systems
B)Transaction processing systems
C)Decision support systems
D)Office automation systems

Question 9

___________ help various stakeholders-employers,suppliers,customers-work together by interacting and sharing information in many different forms.

A)Decision support systems
B)Communication systems
C)Office automation systems
D)Transaction processing systems

Question 10

Which of the following refers to a network of satellites that transmits signals that pinpoint the exact location of an object?

A)Global positioning systems GPS)
B)Cloud computing
C)Internet of things
D)Electronic data interchange EDI)

Question 11

Which of the following is not a logistics-related decision support system?

A)simulation
B)application-specific software
C)transportation management systems TMS)
D)electronic data interchange EDI)

Question 12

Which of the following is not a benefit to utilizing information in logistics?

A)greater knowledge and visibility across the supply chain
B)greater awareness of customer demand via point-of-sale data
C)better coordination of manufacturing,merchandising,and distribution through enterprise resource planning ERP)tools
D)lower costs

Question 13

The primary advantage of ___________ is that it enables a firm to test the feasibility of proposed changes at relatively little expense.

A)data mining
B)application-specific software
C)simulation
D)artificial intelligence

Question 14

Automatic identification systems are an essential component in ___________.

A)every warehouse
B)point-of-sale systems
C)a logistics information system LIS)
D)dual distribution

Question 15

The most popular automatic identification system currently in use is ___________.

A)voice-data entry
B)radio-frequency identification RFID)
C)magnetic strips
D)bar code scanners

Question 16

A logistics information system LIS)begins with ___________.

A)a logistics manager requesting information
B)a good computer system
C)a lot of money
D)a customer order

Question 17

What has emerged as the measuring stock for logistics information technology in the twenty-first century?

A)Facebook
B)the Internet
C)wireless communication
D)enterprise resource planning ERP)systems

Question 18

The most relevant general software package for logisticians is ___________.

A)spreadsheets
B)word processing
C)presentation packages
D)email

Question 19

Warehouse management systems WMS)represent an example of what general type of information management system?

A)communication system
B)transaction processing system
C)decision support system
D)office automation system

Question 20

___________ refers to the application of mathematical tools to large bodies of data in order to extract correlations and rules.

A)Fuzzy logic
B)Factor analysis
C)Data mining
D)Linear regression

Question 21

In a reverse auction,___________.

A)multiple sellers invite bids from multiple buyers
B)one buyer invites bids from one seller
C)one buyer invites bids from multiple sellers
D)multiple sellers invite bids from one buyer

Question 22

The effective and efficient use of information allows organizations to either reduce costs or improve customer satisfaction.

Question 23

Office automation systems provide effective ways to process personal and organizational business data,to perform calculations,and to create documents.

Question 24

Approximately ___________ percent of the world's population currently uses the Internet.

A)53
B)49
C)42
D)35

Question 25

Transportation companies that have implemented global positioning systems GPS)have reported increased worker productivity,reduced operating costs,and improved customer relations.

Question 26

The idea behind point-of-sale systems is to provide data to guide and enhance managerial decision making.

Question 27

"Data" and "information" are synonymous terms.

Question 28

The Internet of things IoT)is expected to drive value in the supply chain and logistics disciplines through enhanced customer interactions and ___________.

A)improved order management techniques
B)faster transit times
C)reduced warehousing requirements
D)improvements in employee productivity

Question 29

Electronic data interchange EDI)is no longer an important logistics technology in the twenty-first century.

Question 30

One prominent drawback to radio-frequency identification RFID)involves privacy concerns.

Question 31

A transaction processing system helps people work together by interacting and sharing information in many different forms.

Question 32

What has emerged as the most popular application of on-demand logistics software cloud computing)?

A)warehouse management systems WMS)
B)transportation management systems TMS)
C)inventory optimization
D)collaborative forecasting

Question 33

Electronic data interchange EDI)is an example of a logistics-related transaction processing system.

Question 34

Big data refers to large amounts of near-real-time data collected through a variety of sources such as sensors and smart phones.

Question 35

___________ create and maintain consistent data processing methods and an integrated database across multiple business functions.

A)Logistics information systems LIS)
B)Enterprise systems
C)Decision support systems
D)Transaction processing systems

Question 36

The Internet has emerged as the measuring stick for logistics information technology during the first decade of the twenty-first century.

Question 37

Which of the following is not a type of benefits that comes from electronic procurement?

A)transactional benefits
B)management information benefits
C)compliance benefits
D)production benefits

Question 38

The origins of contemporary enterprise resource planning ERP)systems can be traced back to logistics and ___________.

A)manufacturing
B)marketing
C)purchasing
D)finance

Question 39

Radio-frequency identification RFID)is the most popular automatic identification system currently in use.

Question 40

A general rule of thumb is that the actual time to implement enterprise resource planning ERP)systems may range from ___________ to ___________ times longer than the time specified by the ERP vendor.

A)2;3
B)2;4
C)2;5
D)3;4

Question 41

Cloud-based software allows for a great deal of customization.

Question 42

Artificial intelligence refers to a computer-based discipline that leverages algorithms that can "learn" from data.

Question 43

One benefit to transportation management systems TMS)is fewer stockouts.

Question 44

There are few logistical similarities between online and in-store retailing.

Question 45

The smaller order quantities occasioned by online retailing tend to favor transport companies with extensive delivery networks and expertise in parcel shipments.

Question 46

The attractiveness of enterprise resource planning ERP)systems comes from their potential for lower costs as well as increased productivity and customer satisfaction.

Question 47

The return rates associated with online retailing are quite similar to those associated with other kinds of retailing.

Question 48

Walmart and its vendors make extensive use of data mining to improve supply chain efficiency and effectiveness.

Question 49

In recent years,enterprise resource planning ERP)vendors have begun to provide high-quality application-specific logistical capabilities.

Question 50

"Timely" information can refer to its nature and quality.

Question 51

In response to a study that indicated that 35 percent of avid online shoppers desire locations with extended hours and not at their homes,UPS plans to install self-service parcel lockers in approximately 300 locations across the United States.

Question 52

About 25 percent of the world's population currently uses the Internet.

Question 53

Activities that can be controlled by a warehouse management system WMS)include inventory management,determination of storage locations,and order shipping.

Question 54

A logistics information system LIS)begins with a logistics manager requesting information and ends with the manager receiving regular and customized reports.

Question 55

Application-specific software is a type of decision support system.

Question 56

A general rule of thumb is that the actual time to implement an enterprise resource planning ERP)system may range from 1.5 to 2 times longer than the time period specified by the ERP vendor.

Question 57

Correlation analysis uses sophisticated quantitative techniques to find "hidden" patterns in large volumes of data.

Question 58

One reason for the popularity of on-demand software is that is pay-per-use formula allows customers to avoid high capital investment costs.

Question 59

The primary advantage of simulation is that it enables a firm to test the feasibility of proposed changes at relatively little expense.

Question 60

The origin of enterprise resource planning ERP)systems can be traced back to finance and manufacturing.

Question 61

The Internet is the primary transaction medium for cloud-based software.

Question 62

People-related factors,such as employee resistance,have been identified as a major cause of information technology implementation failure.

Question 63

The Internet of things IoT)refers to the sensors and data-communication technology that is built into physical objects that enables them to be tracked and controlled over the Internet.

Question 64

Information technology should be regarded as a tool to help managers address organizational problems.

Question 65

Software viruses are viewed as the most important information technology issue that companies face today.

Question 66

In a reverse auction,one seller invites bids from multiple buyers.

Question 67

Electronic procurement uses the Internet to make it easier,faster,and less expensive for an organization to purchase goods and services.

Question 68

The Internet of things IoT)is expected to drive value in the supply chain and logistics disciplines through faster transit times and enhanced customer interactions.