Deck 1: Delivering Value: the Global Challenge in Health Care Management

Question 1

The one issue that currently unites the entire value chain in health care is ____________________.

Answer 1

reimbursement

Question 2

The decision-making school focused on ____.

A) physicians
B) middle managers
C) top executives
D) blue-collar workers

Answer 2

middle managers

Question 3

What is one issue that health care organizations must address in order to create and deliver value?

A) To create appropriate barriers to health care for equity
B) To improve access to health care
C) To increase cost acceleration
D) To decrease the overall quality of care

Answer 3

To improve access to health care

Question 4

Organizations within the health care industry have increasingly consolidated into ____ over the past two decades with the stated objective of being more efficient,but may not operate as such.

A) community care centers
B) corporations
C) systems
D) foundations

Question 5

The Human Relations School ascertains that in order to improve productivity,management must ____.

A) implement the top-down control of work
B) minimize the input of workers
C) offer monetary incentives
D) understand the informal organization of workers

Question 6

In risk-bearing contracts,state-based health insurance purchasing cooperatives should be contracted with ____________________.

Question 7

The ____________________ adaptive systems approaches are composed of multiple,diverse,interconnected elements and are adaptive in that they have the capability to change and learn from their experience.

Question 8

____________________ network structure can be analyzed in two ways: in terms of interaction patterns and in terms of structural similarity.

Question 9

In 2009,President Obama's stimulus package included funding for the diffusion of ____________________ medical records across physician offices to begin to address problems of data capture.

Question 10

The scientific management school (Taylor,1911)extended the Weberian model by explicitly emphasizing the "control" element of ____________________.

Question 11

The Centers for Disease Control (CDC)developed a ____ model of the determinants of health outcomes.

A) "Head Start"
B) "Heart Start"
C) "Heart Run"
D) "Health Run"

Question 12

Health care costs rise inexorably because of rising ____________________ costs and its broad application to new patients and patient indications.

Question 13

"Value" for health care firms is defined as the quotient of ____________________ divided by cost.

Question 14

One of several reasons the health care system is slow to change is that the industry is heavily regulated at both the state and ____________________ levels by myriad agencies and professional associations.

Question 15

Health care concerns shared by the United States,China,and India include concerns over ____.

A) the consolidated financial mechanism
B) lack of spending at the local level
C) the low number of specialists
D) lifestyle issues and behaviors

Question 16

The different theoretical schools suggest different strategies for changing organizations and different ____________________ that managers need to develop.

Question 17

One school of modern strategic management encompasses an emphasis on ____.

A) industry net worth
B) top-down decision making
C) industry structure and competitive forces
D) deliberate corporate rationality

Question 18

Investor-owned facilities comprise about ____ percent of the hospital sector.

A) 15-20
B) 30-35
C) 55-60
D) 75-80

Question 19

____ (IDNs)can fill the structural hole between independent physician groups who can jointly develop and implement care management practices.

A) Integrated delivery networks
B) Independent doctor networks
C) Interdependent development networks
D) Independent decision networks

Question 20

The Premier Hospital Quality Incentive Demonstration (PHQID)was launched to determine if economic incentives are effective at improving ____.

A) the cost of inpatient care
B) the quality of inpatient care
C) the cost of outpatient care
D) the quality of outpatient care

Question 21

Match each item with a statement below:

Suggests that the economic integration of hospitals and physicians forms part of the bedrock for improving clinical integration

A)human relations school
B)complex adaptive system perspectives
C)classical administration school
D)The Health Systems Integration Study
E)World Health Organization (WHO)
F)decision-making school
G)Federal Trade Commission (FTC)and Department of Justice (DOJ)
H)Taylorism
I)scientific management perspective
J)population ecology

Question 22

Match each item with a statement below:

Emphasizes the importance of unobtrusive controls to reduce discretion and shape the premises of decisions made by managers

A)human relations school
B)complex adaptive system perspectives
C)classical administration school
D)The Health Systems Integration Study
E)World Health Organization (WHO)
F)decision-making school
G)Federal Trade Commission (FTC)and Department of Justice (DOJ)
H)Taylorism
I)scientific management perspective
J)population ecology

Question 23

Match each item with a statement below:

Focused on structuring the tasks of individual workers

A)human relations school
B)complex adaptive system perspectives
C)classical administration school
D)The Health Systems Integration Study
E)World Health Organization (WHO)
F)decision-making school
G)Federal Trade Commission (FTC)and Department of Justice (DOJ)
H)Taylorism
I)scientific management perspective
J)population ecology

Question 24

Match each item with a statement below:

Focused on top executives

A)human relations school
B)complex adaptive system perspectives
C)classical administration school
D)The Health Systems Integration Study
E)World Health Organization (WHO)
F)decision-making school
G)Federal Trade Commission (FTC)and Department of Justice (DOJ)
H)Taylorism
I)scientific management perspective
J)population ecology

Question 25

Match each item with a statement below:

Suggests that hospitals more vigorously pursue efforts at clinical integration

A)human relations school
B)complex adaptive system perspectives
C)classical administration school
D)The Health Systems Integration Study
E)World Health Organization (WHO)
F)decision-making school
G)Federal Trade Commission (FTC)and Department of Justice (DOJ)
H)Taylorism
I)scientific management perspective
J)population ecology

Question 26

Match each item with a statement below:

Conducted a series of workshops to assess the competitive and efficiency benefits of horizontal and vertical forms of consolidation

A)human relations school
B)complex adaptive system perspectives
C)classical administration school
D)The Health Systems Integration Study
E)World Health Organization (WHO)
F)decision-making school
G)Federal Trade Commission (FTC)and Department of Justice (DOJ)
H)Taylorism
I)scientific management perspective
J)population ecology

Question 27

Match each item with a statement below:

Focused heavily on the external environment

A)human relations school
B)complex adaptive system perspectives
C)classical administration school
D)The Health Systems Integration Study
E)World Health Organization (WHO)
F)decision-making school
G)Federal Trade Commission (FTC)and Department of Justice (DOJ)
H)Taylorism
I)scientific management perspective
J)population ecology

Question 28

Match each item with a statement below:

Developed a generic framework for the overall structure of any country's health care system

A)human relations school
B)complex adaptive system perspectives
C)classical administration school
D)The Health Systems Integration Study
E)World Health Organization (WHO)
F)decision-making school
G)Federal Trade Commission (FTC)and Department of Justice (DOJ)
H)Taylorism
I)scientific management perspective
J)population ecology

Question 29

Match each item with a statement below:

Focused on motivating workers

A)human relations school
B)complex adaptive system perspectives
C)classical administration school
D)The Health Systems Integration Study
E)World Health Organization (WHO)
F)decision-making school
G)Federal Trade Commission (FTC)and Department of Justice (DOJ)
H)Taylorism
I)scientific management perspective
J)population ecology

Question 30

Match each item with a statement below:

Highlights the importance of social networks

A)human relations school
B)complex adaptive system perspectives
C)classical administration school
D)The Health Systems Integration Study
E)World Health Organization (WHO)
F)decision-making school
G)Federal Trade Commission (FTC)and Department of Justice (DOJ)
H)Taylorism
I)scientific management perspective
J)population ecology