Deck 2: Leadership and Management: a Framework for Action

Question 1

One of the key roles of the C-suite is to interact with key ____.

A) external stakeholders
B) Managers
C) union leaders
D) producers

Answer 1

external stakeholders

Question 2

SMART objectives are ____.

A) Specific,Measurable,Achievable,Realistic,Time bound
B) Specific,Measurable,Accountable,Realistic,Time bound
C) Standard,Measurable,Achievable,Realistic,Time bound
D) Standard,Measurable,Accountable,Rudimentary,Time bound

Answer 2

Specific,Measurable,Achievable,Realistic,Time bound

Question 3

Studies have identified two types of support that those in leadership roles must provide for successful change: instrumental and ____ support.

A) industrial
B) proactive
C) interpersonal
D) unconventional

Answer 3

interpersonal

Question 4

Illustrative evaluative criteria are the degree to which the strategy under consideration is (1)effective to addressing the problem, (2)cost-effective, (3)consistent with the organizational overall strategy, (4)timely in effect,or (5)____________________.

Question 5

Performance outcomes in health care are classified into three major categories:
(1)patient-related
(2)staff-related,and
(3)____.

A) community-related
B) stakeholder-related
C) government-related
D) management-related

Question 6

In order to design strategies,a(n)____________________ can help identify the causal factors associated with the problem.

Question 7

Research suggests that health care leaders as a group rely more on ___________________ styles.

Question 8

____________________ has been defined as those who "share a common purpose with the leader,believe in what the organization is trying to accomplish,and want both the leader and the organization to succeed."

Question 9

____________________ is an approach to integrating the strategic function of leadership involving goal and objective setting with the subsequent organizational action required to achieve the set objectives.

Question 10

The complexity and difficulty of leading health care organizations (HCOs)in a dynamic world has spurred interest in identifying ____.

A) avenues of change
B) competencies
C) novel health practices
D) directives

Question 11

A(n)____ approach to leadership emphasizes the actions that the person in the leadership role takes on the job.

A) cognitive
B) systems
C) behavioral
D) intuitive

Question 12

____________________ examine how those in leadership roles are influenced by their surrounding environment and the subsequent performance within specific contexts.

Question 13

Theoretically,transformational leadership is contrasted to ____________________.

Question 14

____ refer to the subordinate goals that must be accomplished to meet the larger aspirations of an organization.

A) Objectives
B) Standards
C) Initiatives
D) Determinants

Question 15

Leadership can be defined as the process in which one engages others to set and achieve a common ____________________.

Question 16

____ can be defined as the process of accomplishing predetermined objectives through the effective use of human,financial,and technical resources.

A) Leadership
B) Compliance
C) Strategic planning
D) Management

Question 17

Processing the stress related to leadership action is recommended as a routine approach to self-____ in leadership positions.

A) fulfillment
B) care
C) destruction
D) motivation

Question 18

Indicators,sometimes termed metrics,are the items measured to determine ____________________.

Question 19

Transformational leadership is effective because it changes the attitudes,values,and behaviors of staff in ways that align with ____________________ goals.

Question 20

An example work plan is also known as a ____ chart.

A) Gantt
B) Weber
C) Levy
D) management

Question 21

Match each item with a statement below:

Incorporates interdisciplinary teamwork,collaboration,role clarity,and innovation

A)administrative leadership
B)middle managers
C)people-oriented leadership
D)front-line managers
E)succession planning
F)transactional leadership
G)values
H)goals
I)leadership
J)organizational culture

Question 22

Match each item with a statement below:

Referred to as "linking pins"

A)administrative leadership
B)middle managers
C)people-oriented leadership
D)front-line managers
E)succession planning
F)transactional leadership
G)values
H)goals
I)leadership
J)organizational culture

Question 23

Match each item with a statement below:

Instrumental and interpersonal support provided by those who hold senior positions in the organization

A)administrative leadership
B)middle managers
C)people-oriented leadership
D)front-line managers
E)succession planning
F)transactional leadership
G)values
H)goals
I)leadership
J)organizational culture

Question 24

Match each item with a statement below:

Large aspirations of the organization

A)administrative leadership
B)middle managers
C)people-oriented leadership
D)front-line managers
E)succession planning
F)transactional leadership
G)values
H)goals
I)leadership
J)organizational culture

Question 25

Match each item with a statement below:

What ought to be found in an organization,distinct from what does exist

A)administrative leadership
B)middle managers
C)people-oriented leadership
D)front-line managers
E)succession planning
F)transactional leadership
G)values
H)goals
I)leadership
J)organizational culture

Question 26

Match each item with a statement below:

Deepest level of basic and shared assumptions and beliefs

A)administrative leadership
B)middle managers
C)people-oriented leadership
D)front-line managers
E)succession planning
F)transactional leadership
G)values
H)goals
I)leadership
J)organizational culture

Question 27

Match each item with a statement below:

Allows smooth transitions and keeps the costs of transitions low

A)administrative leadership
B)middle managers
C)people-oriented leadership
D)front-line managers
E)succession planning
F)transactional leadership
G)values
H)goals
I)leadership
J)organizational culture

Question 28

Match each item with a statement below:

Process in which one engages others to set and achieve a common goal,often an organizationally defined goal

A)administrative leadership
B)middle managers
C)people-oriented leadership
D)front-line managers
E)succession planning
F)transactional leadership
G)values
H)goals
I)leadership
J)organizational culture

Question 29

Match each item with a statement below:

Relies on direct appeals for performance through explicit reward structures

A)administrative leadership
B)middle managers
C)people-oriented leadership
D)front-line managers
E)succession planning
F)transactional leadership
G)values
H)goals
I)leadership
J)organizational culture

Question 30

Match each item with a statement below:

Provide supervision directly to care providers

A)administrative leadership
B)middle managers
C)people-oriented leadership
D)front-line managers
E)succession planning
F)transactional leadership
G)values
H)goals
I)leadership
J)organizational culture