Deck 2: Business Ethics and Social Responsibility

Question 1

Fariba does not make personal long-distance phone calls at work because it will cost her employer money.Fariba is in the _____ stage of ethical development.

A)conventional
B)traditional
C)postconventional
D)preconventional

Answer 1

A

Question 2

When management at ABC Manufacturing considers social and economic issues in decision making,the company is practicing _____.

A)gatekeeping
B)consumerism
C)social responsibility
D)altruism

Answer 2

C

Question 3

If a company wants to improve its employees' quality of life,which of the following should it do?

A)Provide safety gear to all employees
B)Allow employees to take 12 weeks of leave when sick or injured
C)Increase diversity in its workforce
D)Provide special health insurance plans to its senior employees

Answer 3

B

Question 4

Technology has _____ ethical issues.

A)expanded the range of
B)further complicated
C)made little difference on the range of
D)eliminated most

Question 5

Riya and her husband Giovanni work full-time jobs and are struggling to manage their time efficiently.They have a five-year-old child and are also responsible for caring for Giovanni's father,who needs to be taken to physical therapy every day.Which of the following do Riya and Giovanni best exemplify?

A)The silent generation
B)The sandwich generation
C)The baby boomer generation
D)Generation X

Question 6

_______ refers to the unwelcome and inappropriate actions of a sexual nature in the workplace?

A)Triple bottom line
B)Whistle blowing
C)Sexual harassment
D)Consumerism

Question 7

Which of the following is an example of workplace discrimination?

A)Nate,a young manager,is passed over for a promotion in favor of John,who has worked with the company for 30 years.
B)Bob is ignored when the manager selects female employees as project leads as the manager prefers that female employees lead teams.
C)Roy has to work more hours a week than Kara,a working mother.
D)Employees who drive electric or hybrid cars in Lee's company get better parking spots than employees who drive other cars.

Question 8

Anthony is a reckless driver and always jumps the red light in the absence of any patrol officers,but he refrains from speeding on highways as he is fearful of paying up hefty fines to patrol officers.Anthony is most likely to be in the _____ stage of ethical development.

A)preconventional
B)postconventional
C)conventional
D)unconventional

Question 9

Which of the following statements is correct?

A)Ethical conflicts usually arise in trying to serve the needs of separate constituents.
B)Setting ethical standards is always clear-cut.
C)The ethical values of individual employees have no influence on the decisions and actions a business takes.
D)Setting ethical standards is easy.

Question 10

Sam routinely takes or borrows his company goods without his manager's knowledge.This undermines Sam's _____.

A)integrity
B)loyalty
C)truthfulness
D)morals

Question 11

Businesses have responsibilities to which of these?

A)Investors and customers only
B)Investors,customers,employees,and society
C)Investors,customers,and government
D)Investors only

Question 12

Who are responsible for conducting employee training programs that help spot potential fraud and abuse within a company?

A)Department supervisors
B)Ethics compliance officers
C)Human Resource managers
D)Social behaviorists

Question 13

Many people rationalize unethical acts at work because they _____.

A)feel pressured on their jobs to meet performance goals
B)know they can always get away with it
C)have no personal or moral values
D)are fundamentally unethical

Question 14

Gurdeep decides not to cheat on his exam because he fears he will be caught and receive no credit if he is caught.Gurdeep is in the _____ stage of his ethical development.

A)postconventional
B)preconventional
C)traditional
D)conventional

Question 15

Individuals who focus only on their own interests when making decisions are at the _____ stage of ethical development.

A)preconventional
B)conventional
C)postconventional
D)unconventional

Question 16

If an individual follows personal principles for resolving ethical dilemmas and considers personal,group,and societal interests,he or she is at the _____ stage of ethical development.

A)preconventional
B)conventional
C)postconventional
D)concentrations

Question 17

Neha has moved beyond her own needs and desires and takes the needs of society into consideration when making decisions.In which stage of ethical development is Neha?

A)Preconventional
B)Conventional
C)Postconventional
D)Traditional

Question 18

All of the following are n examples of unethical or illegal acts in the workplace EXCEPT:

A)Misreporting time on the job
B)Internet abuse
C)Whistle-blowing
D)Safety violations

Question 19

When Samone has to audit a restaurant owned by her brother-in-law,which of the following ethical challenges does she face?

A)Conflict of interest
B)Loyalty versus truth
C)Breach of trust
D)Honesty and integrity

Question 20

At Home Pharma,a pharmaceutical company,has developed a drug to manage multiple sclerosis.If the company wishes to uphold the customer's right to choose,which of the following actions should it take?

A)It should sell the drug for a low price.
B)It should mention the drug's side effects on the label.
C)It should set up a forum for customers to lodge complaints about the drug.
D)It should perform stringent pre-clinical trials to ensure the drug's safety.

Question 21

Katia is a new employee at Nexus International,an IT company.Soon she learns of the unethical practices done by her superiors and other employees at the company.She immediately informs such instances and behaviors to the upper management and other officials at Nexus.This act by Katia is known as _____.

A)whistle-blowing
B)scaremongering
C)auditing
D)fear mongering

Question 22

Veata's supervisor asks her to conceal information from external auditors examining the company's financial records.What is Veata's ethical challenge?

A)Loyalty versus truth
B)Conflict of interest
C)Honesty and integrity
D)No ethical challenge

Question 23

Development of a corporate culture to support business ethics occurs on each of the following levels EXCEPT ethical _____.

A)success
B)awareness
C)reasoning
D)leadership

Question 24

External auditors are examining Benito's company's financial records.Benito knows there may be an error and will tell them about it but only if they ask.They do not ask.In this scenario,Benito's _____ is most likely to be questioned.

A)integrity
B)social responsibility
C)truthfulness
D)loyalty

Question 25

When Target Inc.donates 5 percent of its federally taxable income to non-profit groups,the company is highlighting its _____.

A)social responsibility
B)code of conduct
C)social audit
D)altruism

Question 26

Jeffrey Wigand,a former executive of Brown & Williamson who exposed his company's practice of intentionally manipulating the effect of nicotine in cigarettes on the CBS news program 60 Minutes,had moved beyond self-interest and company duty to which stage of individual ethics?

A)preconventional
B)postconventional
C)unconventional
D)conventional

Question 27

Ethical _____ changes each employee personally to uphold the company's core values and be willing to base their actions on them.

A)leadership
B)awareness
C)action
D)reasoning

Question 28

How should a businessperson deal with a conflict of interest?

A)Ignore it
B)Send an email to the superior
C)Disclose it or avoid it
D)Report it only to close friends

Question 29

Embellishing one's résumé shows a lack of ______ and ______.

A)honesty,loyalty
B)honesty,integrity
C)integrity,loyalty
D)competence,loyalty

Question 30

Businesses exercise social responsibility for all of the following reasons EXCEPT _____.

A)stakeholders expect it
B)profits are guaranteed
C)the company's image is enhanced
D)management believes it is the ethical course of action

Question 31

Camila focuses on her duty to family and work and bases her actions on the expectations of various groups in her life.Camila is in _____ stage of ethical development.

A)postconventional
B)traditional
C)conventional
D)preconventional

Question 32

A formal procedure that identifies and evaluates all company activities relating to social issues is known as a(n)_____.

A)ethical profile
B)social audit
C)social inventory
D)mission analysis

Question 33

Jumeriah,the sales manager at Toddler Toys,decides to double each salesperson's monthly quota.What impact is this action likely to have on the company's ethical climate?

A)It will improve.
B)It will remain the same.
C)It will deteriorate.
D)It will generate healthy competition.

Question 34

Dembe knows of a defect in a product his company sells.He will disclose the defect but only if the customer specifically asks about it.Dembe's _____ could be called into question.

A)altruism
B)integrity
C)loyalty
D)truthfulness

Question 35

Which of the following would be LEAST likely to be a factor in evaluating a company's social performance?

A)Providing a safe,healthy workplace
B)Respecting the cultural diversity of employees
C)Holding company-sponsored social events
D)Producing safe,high-quality products

Question 36

Fabio makes a point of turning off the lights in his office when he is not using it because it saves his company money and saves energy for the environment.Fabio is in the _____ stage of ethical development.

A)conventional
B)postconventional
C)preconventional
D)traditional

Question 37

ABC Manufacturing Company removes a profitable product from the market because it may be dangerous.ABC is demonstrating _____.

A)ethical behavior
B)green marketing
C)conflict of interest
D)contango

Question 38

_____ requires that companies in the private sector provide procedures for anonymous reporting of accusations of fraud.

A)Americans with Disabilities Act
B)Sarbanes-Oxley Act
C)Consumer Rights Act
D)Genetic Information Nondiscrimination Act of 2008

Question 39

Rangsey was a foreman at Hi-Way Construction and discovered his company was deliberately using faulty materials for a project.Although Rangsey was worried about his family's financial security if he lost his job,he went to authorities and informed them of the potentially dangerous construction.Rangsey's action is called _____.

A)ethical compliance
B)whistle-blowing
C)ethical allegations
D)fear mongering

Question 40

Daichi takes responsibility for an error made by his assistant on a project.Daichi has shown _____.

A)loyalty
B)honesty
C)integrity
D)truthfulness

Question 41

At the federal level,the _____ investigates suspicions of unethical or illegal behavior by publicly traded companies.

A)SEC
B)EEOC
C)FDA
D)OSHA

Question 42

______ refers to situation in which an employee must choose between a business's welfare and personal gain.

A)Integrity
B)Conflict of interest
C)Truthfulness
D)Morals

Question 43

During the Olympics,several Nike ads were aired that demonstrated the company's sponsorship of various events.Nike was using _____ to align their marketing efforts with charitable giving.

A)cybersquatting
B)cause-related marketing
C)social responsibility
D)ethical awareness

Question 44

Consumer Rights include all of the following EXCEPT the right to _____.

A)boycott
B)choose
C)be heard
D)be informed

Question 45

On average,women with a college degree earn less money than men with a college degree.This is an example of _____.

A)social responsibility
B)nepotism
C)sexism
D)whistle-blowing

Question 46

In addition to financial assessments,Dominic has arranged for his company to conduct a(n)_____ to evaluate activities that relate to social issues such as employment practices,environmental protection,and philanthropy.

A)EEOC evaluation
B)code of conduct
C)social audit
D)social responsibility inventory

Question 47

Age Discrimination in Employment Act of 1967 prohibits discrimination in employment against anyone age _________ in hiring,promotion,compensation,training,or dismissal.

A)20 or under
B)21 to 30 years old
C)40 or older
D)31 to 39 years old

Question 48

Which of the following is NOT an example of corporate philanthropy?

A)Supporting the local public radio station
B)Sponsoring a Red Cross blood drive
C)Paying local property taxes
D)Giving employees release time to participate in volunteer activities

Question 49

Which of the following was created to increase job opportunities for women and minorities and to help end discrimination based on race,color,religion,disability,gender,or national origin in any employment practice?

A)The EEOC
B)The FDA
C)The ADEA
D)The FTC

Question 50

Matt was diagnosed with a serious illness that requires aggressive treatment.Because his company employs 50 or more people,it must allow Matt up to 12 weeks unpaid time off in one year,as granted by the _____.

A)Family and Medical Leave Act
B)Equal Employment Opportunity Commission
C)Occupational Safety and Health Administration
D)Vocational Rehabilitation Act

Question 51

Jennifer,an employee at a leading IT company,is subjected to sexual harassment on a regular basis.She also learns that there are other such cases in the company,and that very few people have reported them to the appropriate authority.Which of the following laws will best protect employees from such harassment?

A)Civil Rights Act of 1991
B)Americans with Disabilities Act of 1990
C)Equal Pay Act of 1963
D)Vocational Rehabilitation Act of 1973

Question 52

Jose's boss has offered him a raise if Jose agrees to spend the night with her.This is an example of _____.

A)red tape
B)sexual harassment
C)nepotism
D)whistle-blowing

Question 53

Timbonei Inc.allows its employees to take paid six-month sabbatical leaves to work for non-profit organizations.This is an example of _____.

A)corporate philanthropy
B)green marketing
C)whistle-blowing
D)consumerism

Question 54

Owing to the vast devastation caused by a hurricane in Gyvenopolis,Pandaal Inc.,a food company,decided to supply its 1000 cartons of food products for free to the affected region.This is an example of _____.

A)corporate philanthropy
B)cross-selling
C)upselling
D)corporate disinvestment

Question 55

Which of these best describe a biased treatment of a job candidate or employee?

A)Discrimination
B)Consumerism
C)Triple bottom line
D)Social audits

Question 56

Roderick works in an organization that manufactures goods that is in compliance with the standards set by the Federal Trade Commission.All of its products have little or no ill effect on the environment and hence has earned itself a nice reputation in the industry.The company's marketing strategy is therefore developed on its reliance on safer and cleaner uses of resources.The company is practicing _____ marketing.

A)green
B)guerrilla
C)loyalty
D)freebie

Question 57

Which of these describes reprocessing used materials so that they can be reused?

A)Rotation
B)Reinvigoration
C)Recycling
D)Ecology

Question 58

Which federal agency is responsible for ensuring the safety of prescription drugs?

A)FDA
B)FTC
C)SEC
D)FCC

Question 59

According to _____ standards,when a drug company purchases a television ad,the company is required to describe potential side effects of the drug,or at least provide a phone number or Web site address for additional information.

A)Occupational Safety and Health Administration (OSHA)
B)Food and Drug Administration (FDA)
C)Consumer Compliance
D)Securities and Exchange Commission (SEC)

Question 60

All of the following are current social issues related to business's responsibilities to employees EXCEPT _____.

A)sexual harassment
B)discrimination against workers over 40 years of age
C)discrimination against workers under 40 years of age
D)quality of life issues

Question 61

Individual employees have a major influence over ethical expectations and behavior.

Question 62

A decision for an individual in which an action will harm one individual or group while benefiting another describes a conflict of interest.

Question 63

An advertising agency representing two companies that compete with one another has an obvious conflict of interest.

Question 64

An employee's disclosure to the media or government authorities of illegal,immoral,or unethical practices of the organization refers to the term preconventional behavior.

Question 65

Developing a close personal relationship with a client or supplier is only a conflict of interest if others find out about the relationship.

Question 66

______ refers to adhering to deeply felt ethical principles in business situations.

A)Integrity
B)Conflict of interest
C)Truthfulness
D)Morals

Question 67

"What is profitable" is the first and foremost consideration of ethical corporations.

Question 68

The only safe way to handle a potential conflict of interest is to avoid situations in which one might occur.

Question 69

Some employees rationalize questionable or unethical behavior by saying,"Everyone does it."

Question 70

Employers expect employees to generally act in the best interests of the organization.

Question 71

Batzorig is a lawyer whose work habits help his company,as well as society in general.Batzorig is at the postconventional stage of moral and ethical development.

Question 72

_____ is management's acceptance of the obligation to consider profit,consumer satisfaction,and societal well-being of equal value in evaluating performance.

A)Social responsibility
B)Code of conduct
C)Social audit
D)Altruism

Question 73

Loyalty refers to adhering to deeply felt ethical principles in business situations.

Question 74

Under which of these,the belief is that business,as part of its role,owes its existence to improving the society in which it operates?

A)The socioeconomic model
B)The social audit
C)The social inventory
D)The economic model

Question 75

On-the-job ethical dilemmas are common.

Question 76

The U.S.Sentencing Commission was created to protect employees who claim that they were unaware of ethical violations that they were accused of committing.

Question 77

Samira refrains from "padding" her expense account because it will hurt the company.Samira is at the preconventional stage of moral and ethical development.

Question 78

The Sarbanes-Oxley Act aims to punish corporate fraud and corruption.

Question 79

Yogini discovered unlawful conduct at her company and notified authorities.Under the Sarbanes-Oxley Act of 2002,anyone who retaliates against Yogini can be prosecuted.

Question 80

Today,codes of conduct are playing an increasingly important role in business ethics.