Deck 14: Using Technology to Manage Information

Question 1

Which of the following everyday items has been replaced by the present smart phone?

A)Answering machine
B)Printer
C)Photocopier
D)Weighing balance

Answer 1

A

Question 2

One of the largest online databases is owned by

A)IBM.
B)the U.S.Census Bureau.
C)the Federal Trade Commission (FTC).
D)Microsoft.

Answer 2

B

Question 3

The purpose of a management information system can best be described by which of the following statements?

A)It assists the human resources department with research on employee benefit costs.
B)It provides management with feedback from sales meetings.
C)It is designed to produce reports for managers and others within the organization..
D)It assists the accounting department with budget information.

Answer 3

C

Question 4

Which of the following is an example of disruptive innovation?

A)Light bulbs
B)Typewriters
C)Digital cameras
D)Cable-operated excavators

Question 5

Jasmine is a television executive whose team conducted demographic research for new programs.Jasmine will be expected to write a detailed ________ report about the impact of this study and the effect of the network's marketing strategy.

A)data
B)groupware
C)database
D)information

Question 6

A database can best be described as

A)data that has been converted into information.
B)data gathered at random from a variety of sources.
C)a centralized integrated collection of an organization's data resources.
D)a loose collection of ideas.

Question 7

The term _____ refers to start-up companies worth $1 billion or more.

A)promotional mix
B)unicorn
C)disruptive innovations
D)hardware

Question 8

Which of these refer to less-expensive and simpler versions of existing products and services that target entirely new customers,many times replacing industry leaders?

A)A promotional mix
B)Disruptive innovations
C)Guerilla marketing strategies
D)Institutional advertising

Question 9

The CEO of TalkTime,a fashion start-up,is looking to establish the company as foremost in the online retail marketplace.To do so,the CEO must use data-driven decision making to manipulate,analyze,evaluate,and format data from multiple sources such as social media,mobile devices,online sales,and customer service feedback.Which of the following would help the CEO carry out the tasks ahead?

A)Business analytics
B)Promotional mix
C)Big data
D)Marketing mix

Question 10

Data mining is the process of

A)searching and analyzing the amount of complex data a business gathers using standard tools and procedures.
B)using computer-based technology to evaluate information in a database to identify useful trends.
C)collecting,storing,and communicating past,present,and projected information on internal
Operations and external intelligence.
D)promoting an integrated approach to identifying,capturing,evaluating,retrieving,and sharing all of an enterprise's information assets.

Question 11

Which of the following is true of an effective chief information officer (CIO)?

A)Not all large companies relying on information systems need a CIO.
B)He or she is closely connected to the company's overall business strategies and marketing efforts.
C)The CIO of today is focused on installation and design of software.
D)He or she is an independent asset of a company and does not report to anyone.

Question 12

Which of these refers to large or complex structured or unstructured sets of information that traditional processing applications are unable to analyze?

A)Marketing mix
B)Big data
C)Promotional mix
D)Database

Question 13

Which of the following is an example of a unicorn,a company that uses innovative business models to bring about disruption in a particular industry?

A)Walmart
B)Uber
C)Netflix
D)Amazon

Question 14

A(n)_____ is an organized method for collecting,storing,and communicating past,present,and projected information on internal operations and external intelligence.

A)data warehouse
B)information system
C)virtual network
D)firewall

Question 15

Which of the following is true of big data?

A)It is constantly changing.
B)It originates from one primary source.
C)It is always structured.
D)It requires traditional processing applications.

Question 16

The person who directs a company's management information systems and related computer operations is often called the

A)financial advisor
B)chief information officer
C)executive information manager
D)chief executive officer

Question 17

Why is Netflix considered a disruptive innovation?

A)It offers a new range of products to consumers.
B)It has more competitors.
C)It targets an entirely new customer base.
D)It has high subscription charges.

Question 18

Online retail stores such as Amazon and Blue Nile are slowly replacing brick-and-mortar stores as more people realize that online purchases save time and provide a wider choice of products.In this scenario,Amazon and Blue Nile are examples of

A)a promotional mix
B)disruptive innovations
C)guerilla marketing strategies
D)institutional advertising strategies

Question 19

_____ is knowledge gained from processing the facts and figures.

A)Data
B)Information
C)A management information system
D)A decision support system

Question 20

Raw facts and figures are

A)data
B)information
C)a management information system
D)a decision support system

Question 21

_____ is a storage device.

A)Thumb drive
B)Modem
C)CRT monitor
D)Scanner

Question 22

Many consumers are now treating _____ as replacements for personal computers.

A)smart phones
B)tablets
C)chromebooks
D)netbooks

Question 23

Ron is a salesperson and is visiting one of his largest clients.Before the visit,he reviewed the client's past purchases.Ron used the company's ________ system.

A)executive information
B)decision support
C)database management
D)enterprise resource planning

Question 24

Which of the following is an application program?

A)Unix
B)Java
C)Microsoft Windows
D)Microsoft Excel

Question 25

A computer program that imitates human thinking is a(n)

A)information interface.
B)decision support system.
C)enterprise resource planning system.
D)expert system.

Question 26

On Homex.com,homebuyers enter information about their preferred home location,price,and features.Using an ________,the website automatically displays real estate properties that match the homebuyer's criteria.

A)executive information system
B)encryption
C)application service provider
D)expert system

Question 27

Which of the following devices is NOT a computer hardware?

A)Monitor
B)Printer driver
C)Fax machine
D)Mouse

Question 28

An expert system would most likely be used to

A)retrieve sales data.
B)determine the status of a customer's order.
C)determine the optimal layout of a plant.
D)access relevant data from the company's database.

Question 29

An information system that provides relevant data to help businesspeople choose the appropriate course of action is called a(n)

A)decision support system.
B)expert system.
C)executive information system.
D)database management system.

Question 30

The largest type of computer system with the most extensive storage capacity and the fastest processing speeds is a

A)hand held device.
B)personal computer.
C)mainframe computer.
D)midrange system.

Question 31

Penelope,a chief executive officer,reviews the internal performance of her company's stock,as well as market trends for the industry.To access this information,Penelopeuses a(n)

A)enterprise planning resources.
B)executive support system.
C)expert system.
D)decision support system.

Question 32

Mario purchases a new game for his computer.He loads the program onto the computer's hard drive.Mario has purchased a(n)

A)output device.
B)processing device.
C)application software.
D)operating system.

Question 33

A program that performs specific tasks that the user wants to carry out is called

A)financial software.
B)the operating system.
C)an information management system.
D)application software.

Question 34

Which of the following is a reason for the increasing popularity of notebook computers?

A)More computing capacity than midrange systems
B)Limited displays
C)Faster processing speeds
D)Higher prices

Question 35

Federico is trying to close a particularly difficult sale.He uses his PDA (personal digital assistant)and a special program to access information within his company's database on pricing.Federico is using an

A)expert system.
B)enterprise resource planning system.
C)executive support system.
D)application service provider.

Question 36

The software which controls the basic workings of the computer system is called a(n)

A)expert.
B)executive information system.
C)database.
D)operating system.

Question 37

Electronic spreadsheets

A)are special software used to create graphics
B)can replace managerial judgment in decision making
C)are used for numerical and statistical data
D)are very difficult to use

Question 38

Sarah is sitting at her computer,analyzing the financial impact of an increase in her company's sales growth rate.Sarah is probably using a ________ program.

A)spreadsheet
B)presentation
C)word processor
D)desktop publishing

Question 39

Antonio works in the mortgage loan department of a bank.He enters information on credit applications into the bank's computer system.The system has a program that evaluates the loan application and gives it a score.Antonio is using a(n)

A)expert system.
B)enterprise resource planning system.
C)decision support system.
D)information interface.

Question 40

Javier is sitting at his computer preparing a new sales brochure.The brochure combines high-quality type,graphics,and photographs.What type of software is Javier likely using to create the brochure?

A)Word processing program
B)Desktop publishing program
C)Presentation graphics program
D)Spreadsheet program

Question 41

William purchased a company and discovered that his employees were using different operating systems.Instead of spending considerable time and expense getting everyone on the same system,William established a(n)________ to create company bulletin boards,share documents,and conduct online conference.

A)extranet
B)intranet
C)botnet
D)Internet

Question 42

Musetta,a computer science student at Grand University,purchases a new computer for her software programming needs.She must install _____ on her computer to make it work.

A)Linux
B)Adobe InDesign
C)Intuit QuickBooks
D)Quicken

Question 43

Nicholas is putting together a presentation for senior management analyzing a potential new market.He is using his computer to create charts and graphs that he will then show as slides.Which of the following software programs is Nicholas most likely using?

A)Microsoft Word
B)Microsoft Excel
C)Microsoft Windows
D)Microsoft PowerPoint

Question 44

A program that attaches itself to other programs and changes programs or destroys data is a(n)

A)computer virus
B)purge program
C)inoculation program
D)operational program

Question 45

Deciding how to prevent system failures along with the ability to continue operations if computer systems fail is called

A)disaster recovery planning.
B)information systems management.
C)advanced computer security.
D)virus protection.

Question 46

Kandyse belongs to several online card clubs.When she downloaded a recommended bridge game,she unknowingly received a ________,which ultimately damaged the hard drive on her computer.

A)cloud program
B)software application
C)Trojan horse
D)network firewall

Question 47

Trevor,an information technology manager at Baron Inc.needs intranet in the new building that the company has purchased.Instead of spending money on wired network,Trevor decides that he will use a wireless intranet service.He needs intranet around 300-feet radius.Trevor can provide wireless intranet using _____ in the building.

A)botnet
B)Wi-Fi
C)Wi-Max
D)VoiP

Question 48

What is the primary role of the Internet Corporation for Assigned Names and Numbers (ICANN)?

A)To provide data storage and management services to other companies
B)To analyze knowledge management using the Internet
C)To preserve the operational stability of the Internet
D)To enable sharing and exchange of virtual information

Question 49

Salma would like her company to fund a worthwhile project and has accumulated valuable charts and graphs on market shares,territories,and projected sales.In order to achieve maximum impact,Salma should communicate her information to the company's senior executives using a

A)staging software.
B)desktop publishing.
C)presentation software.
D)production software.

Question 50

Juanita is on a business trip.From her hotel,she uses her computer to access her company's network,checking her e-mail and calendar.Juanita's company has a(n)

A)internet.
B)botnet.
C)intranet.
D)extranet.

Question 51

Which of these tie geographical regions together using long-distance telephone lines or satellite transmissions?

A)Local area networks
B)Executive information systems
C)Database systems
D)Wide area networks

Question 52

Which of the following statements is true about intranets?

A)Intranets require a Windows operation system.
B)Intranets can be accessed by anyone with an Internet connection.
C)Intranets provide secure connections between two points on the Internet.
D)Intranets allow information sharing within a company network.

Question 53

Marius,a software engineer at Frensen Inc.needs to develop high-quality graphic illustrations for presentation at his next team meeting.In the context of application software,he must use _____ software to accomplish this.

A)desktop publishing
B)spreadsheet
C)database
D)word processing

Question 54

Why is it essential for organizations to keep an off-site data backup in a separate physical or virtual location?

A)Keeping multiple backup locations reduces the time required for the initial backup.
B)A single data backup location is vulnerable to threats from both natural and human-caused disasters.
C)Multiple data backup locations is the most cost-effective method of managing important organizational data.
D)Federal law requires all organizations,large or small,to have more than one data backup location.

Question 55

Gavin downloaded some company information into a spreadsheet so that he could work on it at home.When he returned to work,he inserted his memory card into his company computer.Within minutes,all of his hard drive files were corrupted.The most likely cause of this was a(n)

A)malfunctioning computer.
B)intranet failure.
C)computer virus.
D)bad operating system.

Question 56

Tammin's office in south Florida was destroyed by a hurricane last year,and she lost numerous company documents.After relocating,Tammin took no chances and implemented ________,in which she backed up her data in a secure online storage service.

A)enterprise resource planning
B)firewall
C)encryption
D)disaster recovery planning

Question 57

An outside supplier used for providing computer and program support for managing an information system is known as

A)an application service provider.
B)an application maintenance provider.
C)utility maintenance provider.
D)on-demand service provider.

Question 58

Denzel's company has installed a system to make data transmission secure.Therefore,he can use the Internet to send and receive sensitive data.Denzel's company has installed a(n)

A)virtual private network.
B)wide area network.
C)intranet.
D)extranet.

Question 59

Which of the following is true of a virtual network?

A)It only consists of links that are physical connections.
B)It reduces the cost of maintaining costly hardware and software.
C)It can integrate computers running all kinds of operating systems.
D)It nurtures innovation and the development of creative ideas.

Question 60

All Walmart stores have satellite dishes that link stores together with the company's headquarters.Walmart is using a(n)

A)wide area network.
B)enterprise resource system.
C)expert system.
D)local area network.

Question 61

Raxstock.com,an online retailer,desires to find shopping trends of its customers to make advertising campaigns more effective.Therefore,it uses a special type of program that works through the Internet and gathers this information secretly from customer's browsing history.In the context of security and ethical issues affecting information systems,Raxstock.com is using a

A)worm.
B)botnet.
C)spyware.
D)bug.

Question 62

Disruptive innovations refer to less-expensive and simpler versions of existing pro ducts and services that target entirely new customers,many times replacing industry leaders.

Question 63

An example of data are sales figures.

Question 64

Which of the following is true of enterprise computing?

A)It is an alternative to traditional telecommunication services.
B)It allows networking of a single type of hardware.
C)It disrupts data flow in an organization.
D)It allows an organization to integrate different types of networks.

Question 65

Executive support systems are computer programs that imitate human thinking through complicated sets of "if-then" rules.

Question 66

The software is the heart of a management information system.

Question 67

The _____ is a web-connected ecosystem of everyday objects with network connectivity,including TVs,cars,household appliances,and wearable tech devices.

A)disruptive innovation model
B)world wide web
C)Internet of things
D)expert system

Question 68

Operational support systems are different from transaction processing systems.

Question 69

Data alone are of limited value to a company.

Question 70

Elena works as a software engineer at Teloxel Ltd.,a medium-sized company.While evaluating her company's information systems infrastructure,she finds that the current systems do not have the ability to process the company's growing information and data infrastructure.Elena plans to suggest the use of powerful servers that will store applications,software,and databases for all employees to access via the web using either a laptop or a smart phone.Which of the following is Elena most likely to suggest?

A)on-demand computing
B)distributed computing
C)grid computing
D)cloud computing

Question 71

A virtual network is an organized method for collecting,storing,and communicating past,present,and projected information on internal operations and external intelligence.

Question 72

The term big data refers to start-up companies worth $1 billion or more.

Question 73

Business analytics refers to standard tools and procedures designed to search and analyze the amount of complex data a business gathers.

Question 74

Operational support systems are the information systems that are designed to provide support for effective decision making.

Question 75

Data is the result of processed information.

Question 76

Decision support systems provide support to people making business decisions.

Question 77

Which of the following involves the process of identifying,capturing,evaluating,retrieving,and sharing all of a company's databases,documents,policies,procedures,and previously un-captured expertise and experience of individual workers?

A)Business analytics
B)Data mining
C)Knowledge management
D)Enterprise computing

Question 78

Microsoft Azure is an example of

A)grid computing.
B)a virtual network.
C)a disruptive innovation.
D)artificial intelligence .

Question 79

An expert system is a computer program that imitates human thinking.

Question 80

Siri,the personal virtual assistant for the iOS platform,helps users find information using voice recognition.This application not only finds information but also relays information from the user's phone and sends commands to other applications.Siri is an example of

A)artificial intelligence.
B)cloud computing.
C)computer hardware.
D)virtual network.