Deck 13: Teams in Organizations

Question 1

Which of the following allows an easy evaluation of a team's performance in terms of quantity and quality?

A)project team
B)production team
C)quality circle
D)work group

Answer 1

B

Question 2

______ are also known as self-managing or self-directed teams.

A)Project teams
B)Production teams
C)Quality circles
D)Autonomous work groups

Answer 2

D

Question 3

A number of employees for an organization work together to make recommendations regarding the hiring of new work group members.This is an example of a(n)

A)project team.
B)work crew.
C)quality circle.
D)autonomous work group.

Answer 3

D

Question 4

Which of the following are created to solve a particular problem or set of problems?

A)project teams
B)production teams
C)quality circles
D)work groups

Question 5

A number of employees in a company work together to help allocate various priorities and to organize shift operations.This is an example of a(n)

A)project team.
B)work crew.
C)quality circle.
D)autonomous work group.

Question 6

Quality circles are

A)groups that work together to teach each other new skills.
B)groups of individuals with similar productivity levels.
C)groups of employees who meet to identify work-related problems.
D)groups of individuals who have met certain quality standards.

Question 7

_________are unique because they are typically disbanded after a problem is solved.

A)Project teams
B)Production teams
C)Quality circles
D)Work groups

Question 8

A group of widely dispersed members working together toward a common goal and linked through technology and software is known as a(n)

A)project team.
B)production team.
C)virtual team.
D)autonomous work group.

Question 9

Which of the following tend to be more successful in collectivist cultures than individualist cultures?

A)project teams
B)production teams
C)quality circles
D)work groups

Question 10

An interdependent collection of individuals who work toward a common goal and share responsibility for specific outcomes is called a

A)group.
B)team.
C)in-group.
D)crew.

Question 11

Which of the following are frequently used in matrix organizations?

A)project teams
B)production teams
C)quality circles
D)work groups

Question 12

Ad hoc committees,task forces,and cross-functional teams are other names given to ______.

A)project teams
B)production teams
C)quality circles
D)work groups

Question 13

An assembly line at a manufacturing plant is an example of a ______.

A)project team
B)production team
C)quality circle
D)work group

Question 14

Which of the following has the advantages of saving time,decreasing travel expenses,and expanding labor markets?

A)project team
B)production team
C)virtual team
D)autonomous work group

Question 15

Which of the following were designed to improve and integrate the social and technical components of group work?

A)project team
B)production team
C)quality circle
D)autonomous work group

Question 16

Which of the following is a specific kind of production team that has control over a variety of its functions?

A)project team
B)production team
C)quality circle
D)autonomous work group

Question 17

Which of the following typically involves six to twelve employees who meet regularly to identify work-related problems and generate ideas?

A)project teams
B)production teams
C)quality circles
D)work groups

Question 18

Which of the following consist of front-line employees who produce tangible output?

A)project teams
B)production teams
C)quality circles
D)work groups

Question 19

Which of the following originated in and remains popular in Japan?

A)project teams
B)production teams
C)quality circles
D)work groups

Question 20

The "Honeymoon Effect," whereby initial gains are not typically maintained,tends to occurs in

A)project teams.
B)production teams.
C)quality circles.
D)work groups.

Question 21

Arriving late to work when it is common for all employees to arrive early or on time is an example of violating (a)

A)coordination.
B)polarization.
C)cohesion.
D)norm.

Question 22

According to Ginnett (1990),airline cockpit crews benefit from an organizational context that provides all of the following except

A)a communication system that allows for second-guessing.
B)an education system that provides training and consultation.
C)challenging objectives for safety,on-time performance,and fuel efficiency.
D)an information system that provides the data needed to assess situations.

Question 23

Which of the following types of diversity refers to differences in observable attributes or characteristics?

A)physical
B)demographic
C)social
D)psychological

Question 24

Every Monday morning a group of employees working for a telecommunications company has a video conference call.The employees are all located in various regions of the United States and Canada.What type of team does this describe?

A)project team
B)production team
C)virtual team
D)autonomous work group

Question 25

If team members fail to synchronize their work,______ can occur.

A)social loafing
B)coordination losses
C)group polarization
D)risky-shift phenomenon

Question 26

Which of the following types of diversity refers to differences in underlying attributes such as skills,abilities,beliefs,and values?

A)cognitive
B)demographic
C)social
D)psychological

Question 27

A member of a virtual team works diligently and never fails to meet a deadline.This is an example of

A)virtual collaboration behavior.
B)virtual socialization skill.
C)virtual organizational behavior.
D)virtual communication skill.

Question 28

The degree to which team members desire to remain in the team and are committed to the team goal is called (a)______.

A)coordination
B)polarization
C)cohesion
D)norm

Question 29

Social loafing occurs when reduced

A)individual performance results from intense feelings of inadequacy and ineffectiveness.
B)group performance results when team members disagree with each other.
C)performance in groups results from reduced feelings of individual accountability.
D)group performance results from lack of group direction.

Question 30

Time differences,cultural differences,and language barriers are all challenges of a(n)

A)project team.
B)production team.
C)virtual team.
D)autonomous work group.

Question 31

The input-process-output model of team effectiveness

A)distills team operations so effectiveness can be measured.
B)provides a way to measure the cohesiveness of a team.
C)provides an instrument that allows researchers to quantitatively measure team performance.
D)provides a way to understand how teams perform.

Question 32

Job characteristics theory suggests that team members are motivated by all of the following except

A)team tasks that provide very specific directions.
B)team tasks that require a variety of skills.
C)team tasks that provide performance feedback.
D)team tasks that are meaningful and important.

Question 33

The director of a virtual sales team emphasizes the importance of feedback and always expresses appreciation toward her team members when tasks are completed.This is an example of a

A)virtual collaboration behavior.
B)virtual socialization skill.
C)virtual organizational behavior.
D)virtual communication skill.

Question 34

Exchanging ideas without criticism,agreeing on responsibilities,and meeting deadlines are all examples of

A)virtual collaboration behaviors.
B)virtual socialization skills.
C)virtual organizational behaviors.
D)virtual communication skills.

Question 35

Clarifying ideas,acknowledging the receipt of ideas,and responding promptly are all examples of

A)virtual collaboration behaviors.
B)virtual socialization skills.
C)virtual organizational behaviors.
D)virtual communication skills.

Question 36

A member of a virtual team composed of Italian and American members speaks both English and Italian fluently.This team member always clarifies unclear messages for the other group members.This is an example of a

A)virtual collaboration behavior.
B)virtual socialization skill.
C)virtual organizational behavior.
D)virtual communication skill.

Question 37

Soliciting feedback,expressing appreciation for ideas,and apologizing for mistakes are all examples of

A)virtual collaboration behaviors.
B)virtual socialization skills.
C)virtual organizational behaviors.
D)virtual communication skills.

Question 38

Highly cohesive teams are characterized by all of the following except

A)instability.
B)pressure for conformity.
C)pride in the team.
D)strong norms.

Question 39

All of the following are advantages for organizations that use virtual teams except

A)employees can be concurrently assigned to multiple teams.
B)labor markets are narrowed for increased focus.
C)time and travel expenses are saved.
D)increased access to experts.

Question 40

The attributes of team members including skills,abilities,experiences,and personality characteristics are known as _______________ variables.

A)organizational context
B)team composition
C)team effectiveness
D)team diversity

Question 41

All of the following should be kept in mind when conducting team evaluations except

A)team outputs will always take precedence over individual outputs,regardless of the organization.
B)both subjective and objective measures should be used whenever possible.
C)managers need to consider the extent to which team outputs are measurable.
D)it is important to exercise care in specifying team objectives.

Question 42

Despite warnings of cold weather,the Challenger Space Shuttle was still launched in 1986 only to end in tragedy.This decision was attributed to

A)group coordination.
B)group composition.
C)group cohesion.
D)groupthink.

Question 43

Scott is on a team working on an important project.He is most often the person who comes up with ideas and is considered the creative force of the team.However,Scott is also the most knowledgeable person on the team in the programming language necessary to complete the project.According to team-role theory,he is most likely assuming what roles?

A)completer and specialist.
B)monitor and specialist.
C)implementer and team worker.
D)shaper and specialist.

Question 44

A mode of thinking that people engage in when they are deeply involved in a cohesive group and when members' desires for agreement override their motivation to consider alternative courses of action is called

A)group coordination.
B)group polarization.
C)group cohesion.
D)groupthink.

Question 45

Teaching team members about sharing information,managing conflict,solving problems,and making decisions is called

A)team development.
B)team cohesion.
C)team coordination training.
D)team training.

Question 46

In global business,differences in _______________ may lead team members to perceive scheduling,goal setting,and deadlines very differently.

A)time horizon
B)orientation
C)behavior
D)performance

Question 47

The tendency for groups to make decisions that are more extreme than individuals is called

A)group coordination.
B)group polarization.
C)group cohesion.
D)groupthink.

Question 48

_________________________ training is intended to help team members identify the team's problems and develop appropriate solutions.

A)Cross
B)Team Leader
C)Guided Team Self-Correction
D)Team Coordination

Question 49

Breaking groups into sub-groups,soliciting ideas,and playing devil's advocate are all ways to prevent or reduce

A)group coordination.
B)group composition.
C)group cohesion.
D)groupthink.

Question 50

Which of the following is a motivational approach that utilizes goal setting,rewards,and feedback?

A)cross-training
B)ProMES
C)time horizon
D)team-role theory

Question 51

Error identification and feedback exchange are terms most commonly associated with what type of training?

A)Cross Training
B)Guided Team Self-Correction Training
C)Team Leader Training
D)Team Coordination Training

Question 52

Which of the following is used by organizations and consultants in Europe and Australia to assess and develop teams?

A)team-role theory
B)team leader training
C)cross-training
D)time training

Question 53

Forming,storming,norming,performing,and adjourning compose the five stages of _____.

A)team development
B)team cohesion
C)team roles
D)team training

Question 54

Social loafing tends to occur most often in what type of culture?

A)collectivist
B)individualist
C)masculine
D)low power distance

Question 55

Most models of group development include _____ stages.

A)3
B)4
C)5
D)6

Question 56

A cultural dimension that affects whether managers and employees focus on short-term or long-term goals is called

A)ProMES.
B)cross training.
C)time horizon.
D)team-role theory.

Question 57

When each team member is rotated through different positions in the team in order to acquire an understanding of all the duties,it is called

A)team development.
B)team cohesion.
C)team roles.
D)team training.