Deck 22: Strengthening Relationships With Active Listening

Question 1

You are actively listening when you're actively waiting for the first opportunity to offer your own opinion on what the other person is saying.

Answer 1

False

Question 2

Good listeners clear their minds and listen for the entire message,including words,tone of voice,gestures,and facial expressions.

Answer 2

True

Question 3

Listening effectively means that you accept 50 percent of the responsibility for receiving the same message that the speaker is sending,uncontaminated by your own thoughts or feelings.

Answer 3

False

Question 4

Active listening is a way to demonstrate the high esteem with which you value the other person.

Question 5

Suppose that you are listening to someone and you ask,"Could you say more about that?" You are using an active listening strategy called "reflection."