Deck 3: Organizing The Police Department

Question 1

A civil service system solves all managerial problems with promotion,demotion,and dismissal.

Answer 1

False

Question 2

All three shifts in the police three-tour system have the same characteristics.

Answer 2

False

Question 3

In some jurisdictions,reserve officers are paid,and in some they are not.

Answer 3

True

Question 4

The police structure in the United States is:

A) military.
B) civilian.
C) quasi-military.
D) hemi-military.

Question 5

Marine Corps general Smedley Butler​ organized a "bandit squad" to raid prostitution houses and suspected crime dens in Philadelphia.

Question 6

Most police management experts say the span of control in a police department should be one supervisor to every 11 to 15 officers of a lower rank.

Question 7

The civil service system is a ____________________ system.

A) nepotism
B) favoritism
C) reward
D) merit

Question 8

Officers are looking for leadership characteristics in their managers that will positively influence them in their police career.

Question 9

When an officer transfers from one department to another,they can lose some or all of their investment in their pension plans.

Question 10

The civil service system was created by the:

A) Pendleton Act.
B) Civil Rights Act of 1964.
C) Fourteenth Amendment.
D) Civil Service Act of 1911.

Question 11

The number of officers or subordinates a supervisor can supervise effectively is called:

A) chain of command.
B) organizational index.
C) span of control.
D) effective level of supervision.

Question 12

Modern police organizations can be considered bureaucracies.

Question 13

A reserve officer is not considered to be sworn personnel.

Question 14

Most government employees at the federal,state,and local levels are managed by a civil service system.

Question 15

Most police departments,particularly large departments,are governed by civil service regulations.

Question 16

The 4-10 schedule makes it easier for managers to schedule employees.

Question 17

The management concept that says that each individual in an organization is supervised by one immediate supervisor or boss who in turn reports to a higher supervisor is termed:

A) ladder of command.
B) effective level of supervision.
C) span of control.
D) chain of command.

Question 18

The leadership team is an independent body with authority to make binding decisions on a wide range of policy issues,working conditions,and departmental strategies.

Question 19

Police unions are predominantly local organizations that bargain and communicate with the local police department and the mayor or chief's office.

Question 20

Police fraternal organizations​ generally focus on national origin,ethnic,or gender identification.

Question 21

An entry-level police apprentice without general law enforcement powers suggested by the President's Commission on Law Enforcement and Administration of Justice is a:

A) police agent.
B) police officer.
C) community service officer.
D) reserve officer.

Question 22

The first officer at a crime scene is in charge until relieved,at which point the ____________________ takes charge of the scene.

A) captain
B) lieutenant
C) sergeant
D) detective/investigator

Question 23

The police strike of 1919 occurred in:

A) New York.
B) Pittsburgh.
C) Chicago.
D) Boston.

Question 24

A patrol officer should report to his or her immediate ____________________,unless an emergency exists or speed is necessary.

A) department
B) sergeant
C) platoon
D) precinct

Question 25

Police chiefs are possibly the key figure in the police organization because they:

A) get paid the most.
B) appear before local government agencies.
C) set the vision and tone for the department.
D) work shifts when officers are sick.

Question 26

An example of an auxiliary unit in a police department would be:

A) criminal investigations.
B) community relations.
C) communications.
D) training.

Question 27

What is an example of an administrative unit in a police department?

A) records
B) alcohol testing
C) personnel
D) community relations

Question 28

The highly organized rank structure for sworn members of a department is known as:

A) functional command.
B) chain of command.
C) unity of command.
D) supervision ratio.

Question 29

An example of an operations unit in a police department would be:

A) patrol.
B) communications.
C) training.
D) internal affairs.

Question 30

The collection of all officers working a particular shift is called a:

A) cohort.
B) precinct.
C) platoon.
D) staff.

Question 31

Who is generally in charge of a squad?

A) master patrol officer
B) corporal
C) lieutenant
D) sergeant

Question 32

The process of removing sworn officers from nonenforcement jobs and replacing them by nonsworn personnel is called:

A) rationalization.
B) civilianization.
C) upgrading.
D) lateral transfer.

Question 33

Activities performed in direct assistance to the public are called:

A) administration.
B) operations.
C) auxiliary services.
D) fraternal procedures.

Question 34

Police officers are considered ____________________ members of the department.

A) sworn
B) nonsworn
C) civilian
D) local

Question 35

Which of the following represents the standard order of civil service ranks within a police department from lowest to highest?

A) officer,sergeant,lieutenant,captain,chief
B) corporal,officer,sergeant,lieutenant,captain,chief
C) captain,officer,sergeant,corporal,lieutenant,chief
D) officer,sergeant,corporal,lieutenant,captain,chief

Question 36

The first supervisor in the police chain of command is the:

A) detective.
B) captain.
C) lieutenant.
D) sergeant.

Question 37

Activities that benefit other units within the police department more frequently than do administrative activities are called:

A) personnel processes.
B) operational procedures.
C) auxiliary services.
D) resource functions.

Question 38

Who is generally in charge of a platoon?

A) captain
B) lieutenant
C) inspector
D) detective

Question 39

Using a traditional three-tour system with one officer per beat per shift,about how many officers actually must be available to cover each beat?

A) 2
B) 3
C) 4
D) 5

Question 40

The smallest geographical area a single patrol unit can patrol effectively is called a:

A) precinct.
B) sector.
C) beat.
D) zone.

Question 41

The President's Commission on Law Enforcement and Administration of Justice recommended:

A) hiring lateral police officers.
B) developing a national police retirement system.
C) hiring more women.
D) forming permanent police reserve units.

Question 42

Total quality management,quality circles,job involvement,participative management,and employee empowerment are all known as forms of:

A) bottom-up leadership.
B) top-down leadership.
C) shared leadership.
D) theory X leadership.

Question 43

Which group is considered the backbone of police services?

A) detectives
B) patrol officers
C) training officers
D) community service officers

Question 44

The power of police is limited by state laws and the:

A) Pendleton Act.
B) district attorney.
C) Bill of Rights.
D) municipal judge.

Question 45

The first-line supervisor in the police chain of command is the __________.

Question 46

No matter the size of the agency,the chain of command starts with the __________.

Question 47

The number of officers or subordinates that a supervisor can supervise effectively is called the __________.

Question 48

A majority of female officers prefer a leader who is considered "transformational" and:

A) autocratic.
B) situational.
C) democratic.
D) laissez faire.

Question 49

Officers that move from one department to another are called _________________________​.

Question 50

Informal job actions by officers in which they refuse to perform certain job functions in an attempt to win labor concessions from their employers are called:

A) blue flu.
B) sit-out.
C) blackout.
D) blue-out.

Question 51

The traditional principles of management have been described using the acronym _____________.

Question 52

The concept of dividing the tasks of an organization according to personnel,area,time,and function or process is called __________.

Question 53

The process of removing sworn officers from noncritical or nonenforcement tasks and replacing them with civilians or nonsworn employees is called __________.

Question 54

The independent body in Broken Arrow,Oklahoma,that has authority to make binding decisions on a wide range of policy issues,working conditions,and departmental strategies is called a:

A) community review board.
B) community team.
C) leadership team.
D) police chief's administrative team.

Question 55

Shared leadership attained renewed interest in the 1980s and 1990s in response to:

A) the court case of Tennessee v.Garner.
B) New York City's successful implementation.
C) the riots in Los Angeles.
D) Japanese industry's success.

Question 56

Tradition and civil service rules have established the police officer's working day as ____________________ hours.

A) 6
B) 8
C) 10
D) 12

Question 57

____________________ is defined as an organizational model marked by hierarchy and promotion on professional merit and skill.

A) Keynesian paradigm
B) Bureaucracy
C) Privatization
D) Monetarism

Question 58

Another name for chain of command is __________.