Deck 2: Business Ethics and Social Responsibility

Question 1

Which of the following statements is true of ethics?

A)Ethical issues are not limited to for-profit organizations.
B)Business ethics do not go beyond legal issues.
C)Ethical conduct does not have any impact on business relationships.
D)Ethical conflicts do not evolve into legal disputes.
E)Ethical issues are not affected by social perceptions.

Answer 1

A

Question 2

Which of the following statements is true?

A)All actions deemed unethical by society are also illegal.
B)The concerns of what is legal and ethical do not change over time.
C)The terms social responsibility and ethics should be used interchangeably.
D)Companies can be both profitable and socially responsible.
E)Businesses whose sole objective is to earn profit may not consider their social responsibility.

Answer 2

D

Question 3

_____ are payments,gifts,or special favors intended to influence the outcome of a decision.

A)Bribes
B)Emoluments
C)Stipends
D)Grants
E)Recompenses

Answer 3

A

Question 4

The term _____ refers to a business's obligation to maximize its positive impact and minimize its negative impact on society.

A)social citizenship
B)social strategy
C)social ethics
D)social responsibility
E)social rule

Question 5

One of the most difficult things for a business to restore after an ethics scandal is:

A)regulations.
B)ethics training programs.
C)trust.
D)codes of conduct.
E)morale.

Question 6

The _____ Act criminalized securities fraud and toughened penalties for corporate fraud.

A)Dodd-Frank
B)Federal Trade Commission
C)Foreign Corrupt Practices
D)Sarbanes-Oxley
E)Sherman Antitrust

Question 7

The principles and standards that determine acceptable conduct in business organizations are referred to as:

A)social responsibility.
B)business strategies.
C)business ethics.
D)business stances.
E)corporate citizenship.

Question 8

An ethical issue is an identifiable problem,situation,or opportunity that requires a person or organization to choose from among several actions that may be evaluated as ethical or unethical.

Question 9

Which of the following does ethical conduct build among individuals and in business relationships,which validates and promotes confidence in business relationships?

A)Pride
B)Trust
C)Self-reliance
D)Creativity
E)Rigor

Question 10

The concept of social responsibility is universally accepted.

Question 11

A major social responsibility for business is providing equal opportunities for all employees.

Question 12

The Sarbanes-Oxley Act was passed to:

A)punish those who committed accounting fraud in the late 1990s.
B)improve corporate profits.
C)help laid-off employees get their jobs back.
D)help investors recoup their losses.
E)help restore confidence in corporate America.

Question 13

Ethical decisions in an organization are influenced by individual moral standards.

Question 14

Which of the following acts amounts to bullying?

A)Trading within insiders
B)Discrediting others' ideas and opinions
C)Lobbying for or against someone
D)Mediating as a third party
E)Buying or selling of stocks by insiders

Question 15

Which of the following laws criminalized securities fraud and stiffened penalties for corporate fraud?

A)The Glass-Steagall Legislation
B)The Sherman Act
C)The Sarbanes-Oxley Act
D)The Clayton Act
E)The Celler-Kefauver Act

Question 16

Which of the following statements is true?

A)Business ethics relates to an individual's values,principles,and standards of conduct.
B)The acceptability of behavior in business is determined only by the organization in question.
C)Social responsibility and social ethics do not mean the same thing.
D)Businesses should only make a profit rather than consider the social implications of their activities.
E)Most unethical activities within organizations are not supported by an organizational culture that encourages employees to bend the rules.

Question 17

Which of the following is the most common ethical problem for employees?

A)Theft of time
B)Misuse of company resources
C)Intimidating behavior
D)Insider trading
E)Conflict of interest

Question 18

All business decisions cannot be judged as right or wrong,ethical or unethical.

Question 19

Which of the following is a key step in evaluating ethical decisions in business?

A)Assuming that ethical issues do not include all areas of organizational activities
B)Recognizing that social responsibility and ethics are inversely related to each other
C)Understanding that business ethics does not go beyond legal issues
D)Identifying that ethics is not culture-specific
E)Learning how to recognize and resolve ethical issues

Question 20

Abusive behavior is difficult to assess and manage because of:

A)the debate surrounding the acceptability.
B)ethical issues that often emerge from conflict.
C)different rating companies.
D)diversity in culture and lifestyle.
E)the fact that they lead to higher levels of unemployment.

Question 21

Which of the following is an Internet service that allows teachers to determine if their students have plagiarized content?

A)Kioskea
B)Turnitin
C)Savee
D)G-NetLog
E)Mobgo Secure

Question 22

Laura,a manager,makes decisions that benefit her financially at the expense of her firm.Which of the following ethical issues in business is addressed in this example?

A)Bullying
B)Bribery
C)Conflict of interest
D)Intimidating behavior
E)Misuse of company time

Question 23

Alcoholic beverage and cigarette manufacturers have argued that a total ban on cigarette and alcohol advertisements violates the:

A)Sixth Amendment
B)Thirteenth Amendment
C)Tenth Amendment
D)First Amendment
E)Second Amendment

Question 24

According to the National Business Ethics Survey,_____ is the number one area of misconduct observed in the workplace.

A)plagiarism
B)discrimination
C)abusive behavior
D)misuse of company time
E)stealing

Question 25

_____ is the buying or selling of stocks by insiders who possess material that is still not public.

A)Gatekeeping
B)Whistleblowing
C)Downcycling
D)Insider trading
E)Plagiarizing

Question 26

_____ involves taking someone else's work and presenting it as your own.

A)Conflict of interest
B)Bullying
C)Inspiration
D)Bribery
E)Plagiarism

Question 27

Open discussion of ethical issues:

A)does not promote trust in an organization.
B)does not eliminate ethical problems.
C)leads to more unethical practices.
D)eliminates the process of resolving an issue.
E)leads to a gridlock of a situation.

Question 28

Which of the following is true of bullying?

A)Bullying is not a widespread problem in the United States.
B)Bullying can occur between companies that are intense competitors.
C)21 percent of workplace bullies are supervisors.
D)Bullying cannot occur in all types of businesses.
E)To avoid bullying,employees must be able to consider their personal financial interests and their business dealings as one unit.

Question 29

_____ in particular have the opportunity to influence employees' actions.

A)Managers
B)Subordinates
C)Junior level employees
D)Financiers
E)Customers

Question 30

The fact that businesspersons are expected not to harm customers,clients,and competitors knowingly through deception,misrepresentation,coercion,or discrimination is part of the practice of:

A)business relationships.
B)communications.
C)conflict of interest.
D)fairness and honesty.
E)consumerism.

Question 31

Which of the following exists when a person must choose whether to advance his or her own personal interests or those of others?

A)An act of impeachment
B)A conflict of interest
C)A fiduciary
D)An escrow
E)A recusal

Question 32

The National Business Ethics Survey found that employees who feel pressured to compromise ethical standards view _____ as the greatest source of such pressure.

A)CEOs
B)shareholders and stakeholders
C)clients
D)top and middle managers
E)coworkers

Question 33

Which of the following is true of bullying?

A)Surveys reveal that bullying in the workplace is on the decline.
B)Bullying cannot occur in all types of businesses.
C)Flaunting status or authority to take advantage of others does not amount to the act of bullying.
D)Although sexual harassment has legal recourse,bullying has little legal recourse at this time.
E)Insider trading is an example of bullying.

Question 34

A video gaming company was investigated for allegedly raising prices of its video game consoles during the Christmas shopping season and manipulating the supply of games available at that time.This ethical issue is primarily concerned with:

A)conflict of interest.
B)communications.
C)fairness and honesty.
D)cost control.
E)rules of games.

Question 35

Identify a true statement about ethics and code of conduct.

A)One of the principal causes of unethical behavior in organizations is less aggressive financial or business objectives.
B)Among the several ethical issues of today,time theft costs can be easy to measure.
C)Within the concept of abusive behavior,intent should not be a consideration.
D)Ethics is related to the culture in which a business operates.
E)Bullying has more legal recourse than sexual harassment.

Question 36

Which of the following has developed a Corruption Perceptions Index?

A)Financial Executives International
B)Texas Instruments
C)National Business Ethics International
D)ORC International
E)Transparency International

Question 37

Which of the following is associated with a hostile workplace when a person or group is targeted and is threatened,harassed,belittled,verbally abused,or overly criticized?

A)Conflict of interest
B)Bribery
C)Treachery
D)Treason
E)Bullying

Question 38

Which of the following is an example of a conflict of interest?

A)Third-party transaction
B)Insider trading
C)Mediation
D)Arbitration
E)Renegotiated buyout

Question 39

Within the concept of abusive behavior,_____ should be a consideration.

A)intent
B)context
C)natural environment
D)cultural norms
E)business ethics

Question 40

In the realm of business ethics,making claims about dietary supplements or the health benefits of certain unproven ingredients is an issue related to:

A)conflict of interest.
B)communications.
C)product design.
D)business relationships.
E)financing.

Question 41

Which of the following is true of the Dodd-Frank Act passed by the U.S.Congress in 2010?

A)It is an act that rewards organizations that follow high standards of business ethics.
B)It punishes business organizations that are found to be involved in unethical practices.
C)It protects the rights of foreign businesses operating in the United States.
D)It provides monetary rewards to those organizations that take action against employees involved in professional misconduct.
E)It encourages whistleblowers to provide information about corporate misconduct through monetary rewards.

Question 42

Ethical decisions in an organization are influenced by individual moral standards,the influence of managers and coworkers,and _____.

A)individual religious values
B)informal ethical policies or rules
C)the opportunity to engage in misconduct
D)family influence
E)ethical values of clients

Question 43

Identify a key aspect to consider in developing a code of ethics.

A)Solicit input from employees from different departments,functions,and regions.
B)Ensure that specific U.S.laws and regulations or those of specific countries are referenced,particularly for codes that will be distributed to employees in multiple regions.
C)Ensure that employee group meetings are not carried out on a complete draft version.
D)Make certain that the headings of the code sections are broad and not easily understood by all sections.
E)Inform employees that the code of ethics has to be very generic and should not take into account every situation.

Question 44

A professional code of ethics represents the _____.

A)unofficial rules of ethics followed by the employees
B)employee perceptions of various ethical issues faced by an organization
C)detailed ethical responses for every possible scenario
D)formalized rules and standards that help employees to act in an ethical way
E)ethical behaviors that an organization expects its customers to follow

Question 45

The warning on cigarette packages about the health implications of smoking is an example of:

A)conflict of interest.
B)fairness and honesty.
C)communications.
D)relationships within a business.
E)environmental issues.

Question 46

_____ is the act of an employee exposing an employer's wrongdoing to outsiders.

A)Fraud
B)Whistleblowing
C)Plagiarism
D)Bullying
E)Gatekeeping

Question 47

Which of the following is true of ethics?

A)Ethical conflict increases when employees feel that their company is exerting pressure on them to engage in unethical conduct.
B)Professional codes of ethics are informal rules and standards that describe what the company expects of its employees.
C)Codes of ethics need to be very detailed so that they take into account every situation.
D)The development of a code of ethics should include only a firm's executives and board of directors.
E)Employees always utilize the same ethical standards at work as they do at home.

Question 48

A large number of _____ cases result in retaliation against the employee,even though the government has tried to take steps to protect workers and to encourage reporting of misconduct.

A)executive
B)civil
C)whistleblowing
D)petty theft
E)federal

Question 49

Codes of ethics foster ethical behavior by:

A)highlighting the religious implications of behaving in an unethical manner.
B)limiting the opportunity to behave unethically by providing punishments for violations of the rules and standards.
C)making the employees understand that they should use their own judgment to determine if an action is ethical.
D)pointing out to the employees that ethical behaviors are subjective and are dependent on social perceptions.
E)encouraging employees to be more competitive and profit-oriented.

Question 50

Which of the following behavior is an example of ethical consideration within the purview of business relationships?

A)Keeping company secrets
B)Communicating with customers
C)Whistleblowing
D)Obeying environmental laws
E)Donating to local charities

Question 51

If an employee learned of a significant cost-saving idea from a coworker and then informed management of the idea without revealing its true source,the employee would be involved in:

A)keeping a secret.
B)misuse of resources.
C)plagiarism.
D)bullying.
E)bribery.

Question 52

Which of the following is one of the most common factors that executives give for why turnover increases?

A)A lack of transparency among company leaders
B)An absence of unfair employee treatment
C)A decrease in attrition rate in a company
D)An increase in employee engagement
E)An absence of employee dissatisfaction

Question 53

If a manager pressures a subordinate to engage in activities that he or she may otherwise view as unethical,such as engaging in accounting fraud or stealing a competitor's secrets,this would be an ethical issue related to:

A)plagiarism.
B)business relationships.
C)communications.
D)fairness and honesty.
E)conflicts of interest.

Question 54

Which of the following is true of professional codes of ethics?

A)They are informal rules of ethics followed by employees.
B)They do not have to provide any guidelines and principles.
C)They do not have to be too detailed.
D)They should only be developed by the board of directors of a firm.
E)They should take into account every ethical situation possible.

Question 55

Which of the following acts includes a whistleblower bounty program?

A)The Clayton Act
B)The Sherman Antitrust Legislation
C)The Celler-Kefauver Act
D)The Hobbs Act
E)The Dodd-Frank Act

Question 56

A set of formalized rules and standards that describes what a company expects of its employees is called a(n)____.

A)contractual capacity
B)consumerist code
C)moral philosophy
D)social responsibility
E)code of ethics

Question 57

A manager attempting to take credit for a subordinate's ideas is engaging in a type of_____.

A)conflict of interest
B)plagiarism
C)whistleblowing
D)misplaced loyalty
E)capture bonding

Question 58

According to the National Business Ethics Survey (NBES),_____ is the greatest determinant of future misconduct.

A)a company's workforce
B)the external environment
C)the universal business overview
D)a company's ethical culture
E)a company's stakeholders

Question 59

Being profitable relates to the _____ dimension of social responsibility.

A)corporate citizenship
B)voluntary
C)ethical
D)legal
E)economic

Question 60

Codes of ethics,policies on ethics,and ethics training programs advance ethical behavior because they:

A)do not limit the opportunity for misconduct.
B)result in expensive litigation.
C)infringe on consumers' rights to be informed.
D)prescribe which activities are acceptable and which are not.
E)are strictly voluntary in nature.

Question 61

Identify an argument that supports social responsibility.

A)Some people question whether business has the expertise needed to assess and make decisions about social problems.
B)Instances of whistleblowing causes significant damage to employees.
C)As members of society,businesses should do their fair share to help others.
D)Participation in social programs gives businesses greater power,perhaps at the expense of particular segments of society.
E)Social responsibility sidetracks managers from earning profits.

Question 62

Studies have found a direct link between social responsibility and _____ in business.

A)profitability
B)ethics
C)declining stock prices
D)happiness of stakeholders
E)global warming

Question 63

Obeying the law is a business's _____.

A)right
B)choice
C)economic responsibility
D)legal responsibility
E)ethical responsibility

Question 64

Which of the following involves the activities and organizational processes adopted by businesses to meet their social responsibilities?

A)Carbon neutrality
B)Corporate citizenship
C)Hierarchical clustering
D)Social dominance
E)Multilevel regression

Question 65

_____ is defined as the activities that individuals,groups,and organizations undertake to protect their rights as customers.

A)Consumerism
B)Civil rights
C)Protectionism
D)Conspicuous consumption
E)Shopping

Question 66

Laws regarding workplace safety are enforced by the _____.

A)Federal Trade Commission
B)Occupational Safety and Health Administration
C)Environmental Protection Agency
D)Consumer Bill of Rights
E)Corrupt Practices Act

Question 67

_____ is the extent to which businesses meet the legal,ethical,economic,and voluntary responsibilities placed on them by their various stakeholders.

A)Ethical well-being
B)Economic status quo
C)Virtual sustainability
D)Unaccountable consumerism
E)Corporate citizenship

Question 68

Which of the following is a major concern of any firm trying to increase profits?

A)Lack of employee commitment
B)Low attrition rate
C)Low turnover rate
D)High return on investment
E)High employee retention

Question 69

The right to choose ensures that:

A)consumers' interests will receive full and sympathetic consideration when the government formulates policy.
B)consumers do not have to pay service taxes.
C)consumers enjoy fair treatment if they voice complaints about a purchased product.
D)consumers enjoy freedom to review complete information about a product before they buy it.
E)consumers have access to a variety of goods and services at competitive prices.

Question 70

A major social responsibility for businesses is providing _____ for all employees.

A)higher wages
B)equal opportunities
C)more free time
D)better health care
E)equal holiday pay

Question 71

Being a "good corporate citizen" is an example of the _____ dimension of social responsibility.

A)puritanical
B)economic
C)legal
D)ethical
E)voluntary

Question 72

The right to _____ assures consumers that their interests will receive full and sympathetic consideration when the government formulates policy.

A)choose
B)be informed
C)consider
D)safety
E)be heard

Question 73

The assurance of both satisfactory quality and service at a fair price is a part of the consumer's right to _____.

A)choose
B)be heard
C)be informed
D)safety
E)consider

Question 74

Which of the following is a dimension of social responsibility?

A)Political
B)Philosophical
C)Mechanical
D)Rational
E)Ethical

Question 75

_____ is the extent to which businesses meet the legal,ethical,economic,and voluntary responsibilities placed on them by their stakeholders.

A)A code of conduct
B)A code of ethics
C)Business ethics
D)Corporate citizenship
E)Whistleblowing

Question 76

The _____ means that a business must not knowingly sell anything that could result in personal injury or harm to consumers.

A)right to assert
B)right to information
C)right to safety
D)right to selection
E)right to be heard

Question 77

Which of the following is an example of corporate citizenship?

A)Engaging in deforestation
B)Engaging in desertification
C)Engaging in soil retrogression
D)Engaging in moisture recycling
E)Engaging in organic farming

Question 78

Avoiding misconduct and doing what is right,just,and fair relates to a business's:

A)economic responsibility.
B)corporate citizenship.
C)legal responsibility.
D)ethical responsibility.
E)responsibility toward the government.

Question 79

Philanthropic contributions made by a business to a charitable organization represent the _____ dimension of social responsibility.

A)corporate citizenship
B)economic
C)legal
D)ethical
E)voluntary

Question 80

Businesses must first be responsible to their_____,who are primarily concerned with earning a profit.

A)clients
B)vendors
C)top managers
D)owners
E)employees