Deck 4: Building Rapport and Relationship

Question 1

Effective counseling relationships can serve to motivate the client to change.

Answer 1

True

Question 2

Accurate communication is a greater problem when the child is very young.

Answer 2

True

Question 3

When the client cannot maintain eye contact with the counselor, it may mean that:

A) The client is embarrassed
B) The client is depressed
C) The client is exhibiting a cultural quality
D) All of the above

Answer 3

D

Question 4

Research shows that counselor self-disclosure creates a strong bond with the client.

Question 5

Enhancing responses comment on some positive aspect or attitude of the client.

Question 6

When counseling young children, the challenge to rapport-building is very likely to be affected by:

A) The stranger effect
B) The counselor's age
C) The size of the counseling room
D) None of these

Question 7

According to our text, rapport-building

A) Is the first stage of counseling
B) Helps the client reach a working level in the relationship
C) Is a continuous concern for the counselor
D) All of the above

Question 8

Cultural effects may be operating in the counseling session without the
counselor's awareness.

Question 9

Empathy has a powerful effect on all clients.

Question 10

The counselor responded, "Its wonderful the way you handled that situation!" This is an example of:

A) A paraphrase
B) An enhancing response
C) An affective reflection
D) None of the above

Question 11

Accurate understanding of the client's worldview may be described as:

A) A rare occurrence
B) Cultural empathy
C) Positive regard for the client
D) None of the above

Question 12

Verbal attentiveness means that the counselor

A) Is listening to every important detail of the client's story
B) Following the content and actions expressed by the client
C) Is being very spontaneous with the client
D) Knows the client very well

Question 13

Counselor congruence reflects the counselor's skills.

Question 14

According to the text, counselor openness is associated with counselor genuineness.

Question 15

Counselor immediacy is associated with

A) Feeling stuck
B) Moving at a rapid pace in the session
C) The present moment or "here and now"
D) All of the above

Question 16

According to Ivey, many of the nonverbal skills normally associated with
counseling are Eurocentric in origin.

Question 17

Toward the end of the session, the counselor responded, "Although the problem hasn't gone away, my sense is that you are beginning to feel hopeful about life." This is an example of:

A) An affective reflection
B) A paraphrase
C) An enhancing response
D) All of the above

Question 18

In the Case of Lenore, Lenore could be described as:

A) Looking for a way to get out of her marriage
B) Very suspicious of counselors
C) Genuinely concerned about her family relationships
D) All of the above

Question 19

An indirect outcome of an effective counseling relationship is:

A) The client is able to change
B) The counselor is able to gain insights through accurate empathy of the client's problem
C) Counseling tends to be brief
D) The client gains a better sense of what good relationships outside counseling might be like.

Question 20

A strong therapeutic relationship can be destructive to the client.