Deck 15: New Section

Question 1

The task of developing a business case and evaluating potential projects will be performed in which phase of the Six Sigma DMAIC process?

A)Define
B)Measure
C)Analyze
D)Improve
E)Control

Answer 1

A

Question 2

The task of implementing process changes will be performed in which phase of the Six Sigma DMAIC process?

A)Define
B)Measure
C)Analyze
D)Improve
E)Control

Answer 2

D

Question 3

Specially trained individuals in advanced quality tools who perform Six Sigma projects are known as

A)black belts.
B)green belts.
C)blue belts.
D)yellow belts.

Answer 3

A

Question 4

The letter "C" in the Six Sigma acronym DMAIC stands for

A)Create.
B)Causal.
C)Control.
D)Commit.

Question 5

The defect rate in a Six Sigma process is about ________ per million parts.

A)3.4
B)6
C)36
D)100

Question 6

As per the Risk and Return evaluation matrix for Six Sigma projects,projects that are home runs have a

A)low risk factor and low return factor.
B)high risk factor and low return factor.
C)low risk factor and high return factor.
D)high risk factor and high return factor

Question 7

Specially trained individuals in advanced quality tools who perform Six Sigma projects are known as green belts.

Question 8

The defect rate in a Six Sigma process is about ________ per million parts.

Question 9

A person trained in basic quality tools related to Six Sigma projects is known as a ________.

Question 10

Mentors who are experienced black belts who train in Six Sigma projects are known as ________.

Question 11

As per the Risk and Return evaluation matrix for Six Sigma projects,projects that are home runs have a high risk and high return factor.

Question 12

As per the Risk and Return evaluation matrix for Six Sigma projects,projects that are low hanging fruit have a

A)low risk factor and low return factor.
B)high risk factor and low return factor.
C)low risk factor and high return factor.
D)high risk factor and high return factor.

Question 13

The letter "D" in the Six Sigma acronym DMAIC stands for

A)Divide.
B)Define.
C)Deviation.
D)Design.

Question 14

Specially trained individuals in advanced quality tools who perform Six Sigma projects are known as ________.

Question 15

The task of selecting process outcomes will be performed in which phase of the Six Sigma DMAIC process?

A)Define
B)Measure
C)Analyze
D)Improve
E)Control

Question 16

The defect rate in a Six Sigma process is about six per million parts.

Question 17

A senior manager who provides leadership in a Six Sigma project is known as a ________.

Question 18

An approach to improving product and process through an emphasis on system and product design is known as ________.

Question 19

The first business to implement Six Sigma was Toyota.

Question 20

The letter "I" in the Six Sigma acronym DMAIC stands for Improve.

Question 21

Which type of kanban card usually contains bill of materials information for incoming parts or components?

A)Withdrawal
B)Production
C)Supplier
D)Emergency

Question 22

Define lean management.

Question 23

The creator of an approach to quality management that includes identifying a group of seven wastes is ________.

Question 24

Define Six Sigma Management.

Question 25

An acronym that organizes Six Sigma initiatives in five phases is ________.

Question 26

Discuss the two viewpoints pertaining to lean manufacturing.

Question 27

The warning lights and alarms used to warn workers,management,and maintenance when there is a quality or process problem are known as

A)andon.
B)jidoka.
C)kanban.
D)heijunka.

Question 28

Which type of kanban card is used to transport parts from one location to another?

A)Withdrawal
B)Production
C)Supplier
D)Emergency

Question 29

Which type of kanban card allows materials to be pulled from inventory and placed into a production process to save a step in ordering materials??

A)Withdrawal
B)Production
C)Throughput
D)Emergency

Question 30

What was the industrial engineer Shigeo Shingo's contribution to lean management?

Question 31

What are the seven wastes identified by Shigeo Shingo's in a process?

Question 32

What does the word "Six" in Six Sigma refer to?

Question 33

In a production plant,800 parts per day are needed.A standard container holds 100 parts.It takes half a day to receive parts once the move card is released.A safety stock of 100 parts is usually maintained.What is the number of kanban cards needed?

A)3
B)4
C)5
D)8

Question 34

A lean method that gives employees the authority to stop the production line when a problem has occurred that triggers a machine stop is known as

A)jidoka.
B)andon.
C)kaizen.
D)kanban.

Question 35

The practice of "producing a little bit of everything,everyday" attained by making setup times short is known as

A)heijunka.
B)jidoka.
C)andon.
D)kanban.

Question 36

Which of the following is not one of the seven wastes identified by Shigeo Shingo in a process?

A)Waste of overproduction
B)Waste of inventories
C)Waste of excess capacity
D)Waste of motion

Question 37

Waste of excess capacity is one of the seven wastes identified by Shigeo Shingo in a process.

Question 38

Which type of kanban card is used when a defective part is received?

A)Withdrawal
B)Production
C)Supplier
D)Emergency

Question 39

Reducing waste in a methodical manner to optimize a process is known as ________.

Question 40

The restrictor in an automobile gas tank that will not allow pumping the wrong type of fuel in your tank (e.g.pumping diesel fuel in a gasoline tank)is an example of

A)kanban.
B)kaizen.
C)jidoka.
D)poka yoke.

Question 41

N = 4 is a form of a lean acceptance sampling technique.

Question 42

Kanban is a statistical tool used for quality management and process improvement.

Question 43

A production kanban card usually contains bill of materials information for incoming parts or components.

Question 44

The Japanese term for continuous improvement is ________.

Question 45

A withdrawal kanban card is usually used when a defective part is received.

Question 46

The wastage due to overproduction is known as kaizen.

Question 47

A lean method that gives employees the authority to stop the production line when a problem has occurred that triggers a machine stop is known as ________.

Question 48

The Japanese term for continuous improvement is kaizen.

Question 49

The term rapid kaizen means ________.

Question 50

Quality Circles are round shaped statistical tools used for quality management and process improvement.

Question 51

The card system used for controlling the flow of materials through a process.is known as ________.

Question 52

Fast improvement focussing on a finite problem is known as ________.

Question 53

The warning lights and alarms used to warn workers,management,and maintenance when there is a quality or process problem are known as ________.

Question 54

The kanban card used to transport parts from one location to another is called the ________ card.

Question 55

The process of not releasing materials until the next stage in production or consumption is ready is known as ________.

Question 56

The kanban card that allows materials to be pulled from inventory and placed into a production process to save a step in ordering materials is called the ________ card.

Question 57

When all departments are involved in process management and in achieving lean practices,it is known as ________.

Question 58

When all levels of management and workers are actively involved in process management and in achieving lean practices,it is known as ________.

Question 59

The practice of "producing a little bit of everything,everyday" attained by making setup times short is known as ________.

Question 60

The Japanese term kaizen means ________.

Question 61

What is a heijunka?

Question 62

What is the N = 2 technique?

Question 63

What is a jidoka?

Question 64

Define Change Management.

Question 65

What is the Five S's approach? List and discuss the five S's.

Question 66

The process of reducing the number of suppliers for a single part to a single supplier is known as ________.

Question 67

Natural work teams made up of workers who are empowered to improve work processes are known as ________.

Question 68

The process of guiding improvement in an organization is known as ________.

Question 69

What is andon?

Question 70

What are Quality Circles? How do they help in improving processes?

Question 71

What is a kanban?

Question 72

Discuss the philosophy of Change Management and what it involves.What is the role of Six Sigma and lean principles in Change Management?

Question 73

What is single sourcing?

Question 74

What is pull production?

Question 75

The lean acceptance sampling technique which is an alternative to traditional acceptance sampling is known as the ________ technique.

Question 76

What is value analysis and value engineering? What is its role in the lean philosophy?