Deck 1: Competency-Based Education and the Medical Assistant Student

Question 1

Once you have decided on a solution to the problem, it is essential to __________ the outcomes of your solution and decide whether it solved the problem or whether another approach should be tried.

Answer 1

evaluate

Question 2

The first step to reaching a solution to a problem or conflict is to identify the ______________________.

Answer 2

problem and central issue

Question 3

A person who shifts his or her weight when attempting to deal with conflict is exhibiting which of the following behaviors?

A) Assertive
B) Passive
C) Passive aggressive
D) Aggressive

Answer 3

Passive

Question 4

Which of the following strategies will help you be more organized in time management?

A) Ask for help when you need it
B) Reflect on your long-range goals
C) Schedule study time during peak performance time
D) Reward yourself

Question 5

Medical assistants play a vital role in the healthcare team and are expected to display such _______________ as dependability, respectful patient care, empathy, initiative, positive attitude, and teamwork.

Question 6

Which of the following mind maps would display the cause and effect of events?

A) Spider map
B) Fishbone map
C) Chain-of-events map
D) Cycle map

Question 7

Problem solving and __________ management techniques are keys to your success.

Question 8

A comprehensive portfolio includes which of the following?

A) Examples of work completed in each course
B) Certificates or awards
C) Proof of the skills achieved
D) Letters of recommendation
E) All of the above

Question 9

Learning styles are determined by your individual method of _____________, or examining, new material and the way you process it or make it your own.

Question 10

Methods for determining possible solutions to a conflict are to brainstorm or to make a(n) ___________ list.

Question 11

According to the learning style inventory, which stage learners enjoy teaching others and working in groups and learn best when they can apply new information to real-world problems?

A) Stage 1
B) Stage 2
C) Stage 3
D) Stage 4

Question 12

Which type of coping strategies may actually increase stress levels?

A) Adaptive coping mechanism
B) Nonadaptive coping mechanism
C) Constructive coping mechanism
D) All of the above

Question 13

Which of the following is NOT part of critical thinking?

A) Sorting out conflicting information
B) Weighing your knowledge about the information
C) Deciding on a reasonable belief or action
D) Incorporating personal beliefs

Question 14

Which of the following is a characteristic of stage 1 learners according to the learning style inventory?

A) Want to practice what you are learning
B) Learn best with hands-on practice
C) Like to create ways of thinking about the material
D) Comfortable watching rather than doing
E) Both A and B

Question 15

Learning __________ are the ways that you like to learn and that have proven successful in the past.

Question 16

_____________ can evaluate conflicting information and make a decision to act based on their knowledge and willingness to be open minded about all possibilities.