Question 1

Termination is the final step of the helping process.

Accepted Answer

Termination is the concluding phase in the helping process where the professional relationship ends, and the client is encouraged to apply what they've learned independently.

Question 2

When helpers focus on &#34;being with&#34; a client in person, by phone, or by email, they are engaging in the ______ role.&#10;A) broker&#10;B) crisis intervener&#10;C) teacher&#10;D) caregiver

Accepted Answer

The caregiver role involves providing support and presence to clients, which aligns with "being with" them in various forms of communication.

Question 3

Which of the following actions do not occur during the phases of a lifecycle of a disaster?&#10;A) defining the problem&#10;B) making plans&#10;C) referral&#10;D) providing support

Accepted Answer

Referral is not typically considered a phase in the lifecycle of a disaster, which generally includes defining the problem, making plans, and providing support.

Question 4

Four common roles in human services and counseling are:&#10;A) behavior changer, caregiver, crisis intervener, and teacher.&#10;B) physician, psychologist, planner, and broker.&#10;C) caregiver, teacher, psychologist, and parole officer.&#10;D) none of the above.

Accepted Answer

Behavior changer, caregiver, crisis intervener, and teacher are all common roles in human services and counseling.

Question 5

&#34;What is working?,&#34; &#34;Are there barriers?,&#34; and &#34;Can we make changes?,&#34; are questions helpers ask to:&#10;A) terminate.&#10;B) develop a plan.&#10;C) engage in the change process.&#10;D) evaluate services.

Accepted Answer

The answer of &#34;What is working?,&#34; &#34;Are there barriers?,&#34; and...

Question 6

&#34;Staying in your lane&#34; refers to:&#10;A) the caregiver role.&#10;B) potential ethical dilemmas.&#10;C) the precontemplation phase.&#10;D) developing and communicating empathy.

Accepted Answer

Potential ethical dilemmas are situations in which there is no clear right or wrong answer, and the caregiver must make a decision based on their own values and beliefs. Staying in your lane means that the caregiver should only make decisions that are within their scope of practice and that they are comfortable with.

Question 7

In which phase of the change process is the individual who does not want to change and doesn't believe there is a problem?&#10;A) precontemplation.&#10;B) contemplation&#10;C) preparation&#10;D) action

Accepted Answer

In the precontemplation phase, individuals do not recognize the need for change and are often unaware that their behavior is problematic.

Question 8

One cause of failure to change is:&#10;A) no problem identification.&#10;B) not knowing how to change.&#10;C) premature action.&#10;D) resistance.

Accepted Answer

The answer of One cause of failure to change is:&#10;A)...

Question 9

When a helper has to focus on the immediate needs of another person, family, or community, he/she is a ______.&#10;A) caregiver&#10;B) crisis intervener&#10;C) mobilize&#10;D) teacher

Accepted Answer

A crisis intervener focuses on the immediate needs of individuals, families, or communities during emergencies or crises.

Question 10

The time when people are coming to terms with an event and working through grief is what phase of the lifecycle of a disaster?&#10;A) disillusionment&#10;B) impact&#10;C) preincident&#10;D) honeymoon

Accepted Answer

The disillusionment phase is when people start to come to terms with the reality of the disaster and work through their grief, often feeling disappointment and frustration.

Deck 11: Providing Services