Deck 17: Careers in IT

Question 1

A(n)________ oversees the communications infrastructure of a company.

Answer 1

telecommunications technician

Question 2

Which information technology job has the highest growth rate?

A) Computer systems analysts
B) Computer support specialists
C) Computer programmers
D) Database administrators

Answer 2

A

Question 3

________ provide feedback to a website's customers by answering e-mail, sending requested information, and directing questions to appropriate personnel.

Answer 3

Customer interaction technicians

Question 4

Network administrators are sometimes called network ________.

Question 5

A(n)________ goes to a user's location to fix software and hardware problems.

Question 6

When a business hires a third-party firm to provide services it once offered itself, it is called ________.

A) offshoring
B) project outing
C) telecommuting
D) outsourcing

Question 7

________ create systems documentation for programmers and users.

Question 8

Which information technology job has the lowest predicted 10-year growth?

A) Computer programmer
B) Software developer
C) Computer support specialist
D) Computer network engineer

Question 9

Which of the following in NOT a website for finding IT employment?

A) Monster
B) LinkedIn
C) Twitter
D) CareerBuilder

Question 10

Game development jobs typically are divided into two paths: designers and ________.

Question 11

Which of the following professional organizations has a strong focus on programming and systems development?

A) Association for Computing Machinery (ACM)
B) Association for Information Systems (AIS)
C) Association of Information Technology Professionals (AITP)
D) Institute of Electrical and Electronics Engineers (IEEE)

Question 12

Which type of job involves little day-to-day supervision and requires a worker who is self-disciplined?

A) Project-based
B) Office-based
C) Home-based
D) Field-based

Question 13

The percentage of this demographic group in the IT workforce is only 25%:

Question 14

If you travel from place to place as needed and perform short-term jobs at each site, your job is ________-based.

Question 15

A Baltimore business that once used in-house employees but now has those services done by a Hong Kong company is engaging in ________.

Question 16

Which of the following is NOT a degree that prepares students for IT careers?

A) Computer science
B) Business administration
C) Management information systems
D) Information technology

Question 17

________ staff the phones, conduct Internet live chats, and respond to e-mail and solve customer or employee problems.

A) Helpdesk analysts
B) Computer support technicians
C) Network administrators
D) Telecommunications technicians

Question 18

When a U.S. company hires a company outside of the United States, it uses a technique called ________.

A) offshoring
B) offtracking
C) telecommuting
D) exporting

Question 19

________ supervise the overall systems development process and ensure that deadlines are met.

Question 20

The ________ directs the development, implementation, and maintenance of information systems and its infrastructure.

A) chief operating officer (COO)
B) chief executive officer (CEO)
C) chief creative officer (CCO)
D) chief information officer (CIO)

Question 21

People skills are a valuable asset in any IT field.

Question 22

An Atlanta business that once used in-house employees but now contracts with a San Francisco company to provide customer support is engaging in outsourcing.

Question 23

The Institute of Electrical and Electronics Engineers (IEEE)is an organization that provides leadership and determines engineering standards for network computing devices and protocols.

Question 24

Women in Technology International (WITI)is a global trade association for professional women knowledgeable in technology.

Question 25

According to projections by the Bureau of Labor Statistics, computer-related jobs are expected to be among the slowest-growing occupations through 2022.

Question 26

An IT professional with a project-based job works at the same location each day and interacts with the same people on a regular basis.

Question 27

The ________ is an organization of professionals working in academia and specializing in information systems.

Question 28

ComputerJobs.Com and ComputerWork.com are websites that can be used to search for IT jobs.

Question 29

Professional certifications are intended to provide a consistent method of measuring skill levels in specific IT areas.

Question 30

The oldest and best-known organization for women in IT is the ________.

Question 31

The primary benefit of offshoring and outsourcing is cost savings.

Question 32

________ install and configure servers, design and plan networks, and test new networking equipment.

Question 33

Web social media directors need to understand HTML, Perl, and JavaScript.

Question 34

All IT positions require a high degree of mathematical skills.

Question 35

The ________ is an organization that focuses on IT education and the development of seminars and learning materials.

Question 36

A survey by InformationWeek reveals that the average U.S. IT staff person worked fewer hours than the average U.S. worker.