Deck 12: Management and Decision Support Systems

Question 1

Systems used to order supplies, drugs, and equipment are called:

A) ordering systems.
B) purchasing systems.
C) stocking systems.
D) inventory systems.
E) supply systems.

Answer 1

purchasing systems.

Question 2

The money owed to a business is called:

A) net worth.
B) profits.
C) liabilities.
D) revenue.
E) accounts receivables.

Answer 2

accounts receivables.

Question 3

The managerial aspects of maintaining a payroll is referred to as:

A) budgeting.
B) payroll administration.
C) payroll accounting.
D) accounts payable.
E) accounts administration.

Answer 3

payroll administration.

Question 4

The difference between the assets and liabilities is the:

A) profit.
B) liability.
C) revenue.
D) net worth.
E) expenses.

Question 5

Cash, property, and things of value that are owned by the business are called:

A) net worth.
B) revenue.
C) liabilities.
D) assets.
E) profits.

Question 6

All of the following are principle aspects of a general ledger in a double-entry bookkeeping system EXCEPT:

A) liability.
B) expenses.
C) income.
D) accounts receivables.
E) assets.

Question 7

A system that manages the disbursement of payments for purchases the facility has authorized:

A) payroll accounting.
B) accounts receivable.
C) accounts payable.
D) inventory management.
E) accounts management.

Question 8

Income and expenses are compared with each other on a report called a(n):

A) expense report.
B) profit and loss report.
C) revenue report.
D) asset report.
E) net worth report.

Question 9

Amounts that are owed, but not yet paid are:

A) expenses.
B) assets.
C) liabilities.
D) bills.
E) revenue.

Question 10

All of the following statements are true of inventory control systems EXCEPT:

A) inventory systems prevent duplicate purchases.
B) inventory systems can indicate the quantity to reorder.
C) inventory systems work in conjunction with purchasing systems.
D) inventory systems can only track one location.
E) inventory system's data can be used to predict future needs.

Question 11

A business has made money IF the:

A) expenses are greater than the income.
B) expenses are equal to the income.
C) budget is balanced.
D) income is greater than the expenses.
E) All of the above

Question 12

The main source of revenue for healthcare organizations is patient and insurance billing.

Question 13

Financial information systems include all of the following EXCEPT:

A) purchasing.
B) payroll.
C) registration and records.
D) budgeting.
E) inventory and materials management.

Question 14

The term net worth is also called net liabilities.

Question 15

Computing an employee's taxable wages is part of:

A) payroll accounting.
B) payroll administration.
C) accounts payable.
D) Both a and b
E) Both b and c

Question 16

Payroll administration includes which of the following activities?

A) Generating reports payroll activities.
B) Complying with federal, state, and local employment laws
C) Keeping records
D) Managing employee payroll information
E) All of the above are included in payroll administration.

Question 17

Systems that share a common database are called integrated systems.

Question 18

Systems consisting of separate software and databases linked into a computer network are called:

A) integrated systems.
B) interfaced systems.
C) coupled systems.
D) linked systems.
E) combined systems.

Question 19

Which of the following is another term used for income?

A) Revenue
B) Liabilities
C) Assets
D) Expenses
E) Net worth

Question 20

The ________ is used to produce financial statements and monitor the overall financial health of the organization.

A) payroll accounting system
B) payroll administration system
C) financial ledger
D) profit and loss report
E) budget

Question 21

Which of the following statements is NOT true of an accounts payable system?

A) It provides an overview of money due in different categories.
B) It controls the outflow of money for expenses.
C) It is used to manage payments for recurring expenses.
D) It can print checks or authorize EFTs to pay bills.
E) It can manage the disbursement of payments for purchases the facility has authorized.

Question 22

Appointment systems include which of the following?

A) Provider name
B) Patient name
C) Scheduled start time
D) Reason for the appointment
E) All of the above

Question 23

Budgeted items whose value extends beyond one year are included in a(n):

A) annual budget.
B) department budget.
C) personnel budget.
D) capital budget.
E) All of the above

Question 24

After an employee is terminated, the IRS W-4 form must be kept for ________ year(s).

A) 1
B) 2
C) 4
D) 5
E) 10

Question 25

All of the following statements are true of appointment schedulers EXCEPT:

A) he or she must understand the provider's scheduling wishes.
B) he or she must be a skilled manager.
C) he or she must be able to work under pressure.
D) he or she must be familiar with the requirements of different types of appointments.
E) he or she may be the first contact the patient has with the healthcare facility.

Question 26

Incidents that can result in financial loss or lead to litigation are called:

A) potentially compensable risks.
B) potentially compensable measures.
C) potentially compensable actions.
D) potentially compensable events.
E) potentially compensable procedures.

Question 27

The acronym FTE stands for full time employee.

Question 28

A/R and billing data are used, reported, and analyzed by:

A) supervisors.
B) executives.
C) managers.
D) department heads.
E) All of the above

Question 29

The functions of risk management include all of the following EXCEPT:

A) claims management.
B) risk identification.
C) risk analysis.
D) inventory and materials management.

Question 30

Human resource management systems can track which of the following?

A) Absenteeism
B) Employee evaluations
C) Continuing education
D) Tuberculosis testing
E) All of the above

Question 31

Setting a minimum quantity threshold on supplies in an inventory system prevents:

A) getting too many supplies.
B) running out of supplies.
C) ordering duplicate supplies.
D) ordering of supplies.
E) None of the above

Question 32

Most of a healthcare facility's budget is ________ costs.

A) surgical equipment
B) computer equipment
C) software
D) personnel
E) medical supply

Question 33

Which of the following is an organization's principal tool for financial planning that usually forecasts revenue and expenses for the next fiscal year?

A) Financial report
B) Profit and loss report
C) Financial ledger
D) Budget
E) Payroll administrative report

Question 34

Incident reports are filed and maintained with the patient record.

Question 35

Budgets usually begin at the ________ level.

A) administrative
B) departmental
C) individual
D) Both A and B
E) None of the above

Question 36

Which of the following situations should be reported on an incident report?

A) Patient fall
B) Medication error
C) Visitor fall
D) Surgical mistake
E) all of the above

Question 37

Budgets usually forecast:

A) revenue for the next fiscal year.
B) expenses for the next fiscal year.
C) revenue for the next calendar year.
D) Both A and B
E) Both B and C

Question 38

Which of the following is NOT a task of payroll accounting?

A) Printing and distributing paychecks and/or generating direct deposits
B) Calculating the amount of employment taxes to be withheld and paid by the employer
C) Filing employment tax returns
D) Determining which federal, state, and local tax coverage rules apply to each employee
E) Complying with federal, state, and local employment laws

Question 39

An example of a direct cost is:

A) insurance.
B) a manager's salary.
C) department supplies.
D) rent.
E) utilities.

Question 40

Any incident or circumstance that might result in a loss is called a(n):

A) danger.
B) hazard.
C) risk.
D) threat.
E) exposure.

Question 41

Which of the following is NOT a step of claims management?

A) Comparison of litigation cases with other facilities
B) Management of litigation
C) Initial investigation of claims
D) Negotiation of settlement of claims out of court
E) Sequestering of primary and secondary health records

Question 42

________ management evaluates cases using standard criteria and then seeking authorization from the payer.

A) Quality
B) Utilization
C) Claims
D) Case
E) Risk

Question 43

The process of analyzing and measuring statistical data to identify preventable losses and minimize their occurrences is called:

A) risk management.
B) quality management.
C) claims management.
D) case management.
E) financial management.

Question 44

Maintenance records on equipment must be maintained for Joint Commission and CAP audits and regulatory agencies.

Question 45

Hospitals can benchmark themselves against the best performers in similar-sized organizations by using performance data.

Question 46

The ________ department reviews each patient complaint to improve care and patient satisfaction and identify patterns or cases that could present a risk to the patient or hospital.

A) Health Information Management
B) Registration and Records
C) Quality Management
D) Information Technology
E) Utilization Review

Question 47

A physician who covers another physician's patients while he or she is away is called a(n):

A) resident physician.
B) attending physician.
C) on-call physician.
D) covering physician.
E) rotation physician.

Question 48

Professional review actions that adversely affect a physician's privileges for a period of more than 30 days must be reported to the:

A) National Committee for Quality Assurance.
B) Hospital Quality Initiative.
C) National Practitioner Data Bank.
D) Joint Commission.
E) Centers for Medicare and Medicaid Services.

Question 49

Infections are tracked and monitored by:

A) Utilization Review.
B) Quality Management
C) Health Information Management.
D) Registration and Records.
E) Billing.

Question 50

The legal and administrative management of claims against the healthcare organization for incidents, occurrences, or malpractice is called:

A) risk management.
B) quality management.
C) claims management.
D) case management.
E) utilization review.