Deck 2: Information Systems for Collaboration

Question 1

________is a series of production, comment, and revision.

A) Iteration
B) Content
C) Communication
D) Workflow
E) Feedback

Answer 1

Iteration

Question 2

A________ is a shared knowledge base in which the content is managed by the users.

A) workspace
B) wiki
C) version
D) ftp

Answer 2

wiki

Question 3

Collaborative work involves ________.

A) feedback
B) iteration
C) patience
D) A and C
E) A and B

Answer 3

A and B

Question 4

Harold posts a message to a ________and the group members respond to his post.

A) wiki
B) team survey
C) conference call
D) discussion forum

Question 5

________management systems track who made changes to documents.

A) Content
B) Coordination
C) Collaboration
D) Communication

Question 6

________occurs when team members review each other's work.

A) Feedback
B) Iteration
C) Content
D) Workflow
E) Communication

Question 7

Ad hoc work groups are ________collaboration groups.

A) one time
B) individual
C) restricted
D) independent

Question 8

________decisions concern the allocation and utilization of resources.

A) Operational
B) Practical
C) Strategic
D) People
E) Managerial

Question 9

________communications occur when all team members meet at the same time.

A) Sequential
B) Parallel
C) Synchronous
D) Asynchronous

Question 10

________workflow is when activities occur one after another.

A) Sequential
B) Parallel
C) Linear
D) Simple

Question 11

Team members may be given________ to create and edit contents.

A) collaboration
B) content management
C) full permission
D) communication

Question 12

If you believe that your view of the information system and its problems is the most important one then you are engaging in ________thinking.

A) accurate
B) logical
C) empathetic
D) egocentric

Question 13

________decisions are broader in scope and concern long- term organizational issues.

A) Strategic
B) Tactical
C) Managerial
D) Operational
E) People

Question 14

Edgar created a list of questions and the other team members responded to his _________ .

A) discussion forum
B) conference call
C) wiki
D) team survey

Question 15

________allows team members to use the Internet to have telephone conversations.

A) Voice
B) VoIP
C) VoInternet
D) Version control

Question 16

Storing documents on servers is a better choice than emails because documents are:

A) version controlled.
B) in a single storage place.
C) stored as smaller files.
D) retrieved faster.

Question 17

If your organization uses version management without control, there can be________ version(s) of documents.

A) incompatible
B) only one
C) content
D) management

Question 18

Arthur's discussion group meets every Wednesday at 4. This is an example of _________ communications.

A) parallel
B) sequential
C) asynchronous
D) synchronous

Question 19

Collaboration systems that are important for lower- level activities are also important for higher- level ones because of the ________of decision making.

A) task dependencies
B) hierarchical nature
C) collaborations
D) communications

Question 20

Multiparty text chats are a _________ virtual meeting.

A) synchronous
B) parallel
C) asynchronous
D) sequential

Question 21

Email is an example of a _________ meeting.

A) parallel
B) sequential
C) synchronous
D) asynchronous

Question 22

Microsoft NetMeeting is an example of a________ product.

A) email
B) discussion forum
C) videoconferencing
D) multiparty chat

Question 23

Matty sends out an email to all team members at the same time, with attachments to be reviewed and commented on. This is an example of ________workflow.

A) simple
B) parallel
C) linear
D) sequential

Question 24

Videoconferencing requires that each participant have a________ .

A) chat
B) phone
C) camera
D) discussion forum

Question 25

________are the most important collaboration systems for unstructured decision processes.

A) Communication systems
B) Iterations
C) Project management
D) Feedback

Question 26

________thinking centers on the self.

A) Empathetic
B) Accurate
C) Independent
D) Egocentric

Question 27

Communication involves both the abilities of the group members and effective________ .

A) speakers
B) content management
C) communication systems
D) videoconferences

Question 28

Projects are constrained by task __________.

A) controls
B) management
C) dependencies
D) collaboration

Question 29

Collaboration tools open the door to the loss of __________.

A) critical assets
B) work quality
C) travel
D) security risks

Question 30

A _________ is a perceived difference between what is and what ought to be.

A) problem
B) definition
C) perception
D) representation

Question 31

Determining the best mix of products to sell in the European market is an example of a(n) __________ decision.

A) structured
B) managerial
C) unstructured
D) operational
E) strategic

Question 32

________management ensures that all team members are working on the same version of the issues.

A) Team
B) Project
C) Content
D) Communication

Question 33

A(n) ________is the process of creating, editing, using, and disposing of content.

A) feedback
B) workflow
C) content
D) iteration
E) communication

Question 34

Employees who work in different time zones will use ________communications.

A) sequential
B) synchronous
C) asynchronous
D) parallel

Question 35

Face- to- face meetings are _________ .

A) sequential
B) synchronous
C) asynchronous
D) parallel

Question 36

Conference calls are a________ virtual meeting.

A) parallel
B) sequential
C) asynchronous
D) synchronous

Question 37

Discussion threads can be very disorganized and disconnected when the team uses________ .

A) team surveys
B) emails
C) multiparty text chats
D) discussion forums

Question 38

Microsoft Groove creates a collection of tools, documents, and users called a(n)________ .

A) office
B) SharePoint
C) drawing space
D) workspace

Question 39

Videoconferencing is an example of ________meetings.

A) parallel
B) asynchronous
C) sequential
D) synchronous

Question 40

A good problem _________ states the difference between what is and what ought to be.

A) list
B) representation
C) definition
D) perception

Question 41

Understanding how the output from your system impacts other people in the organization is an example of________ thinking.

A) empathetic
B) qualified
C) accurate
D) egocentric

Question 42

Identifying alternatives and selecting and brokering an alternative, involve feedback and________.

Question 43

________workflow is when activities occur simultaneously.

A) Simple
B) Sequential
C) Parallel
D) Linear

Question 44

A standardized way for allocating laptop computers to employees is an example of a(n) ________decision.

A) structured
B) managerial
C) unstructured
D) operational
E) strategic

Question 45

The procedure where content is used and disposed of is ________.

Question 46

________involves people working together with feedback and iteration.

Question 47

Deciding where to build a new warehouse would be an example of a(n) ________decision.

Question 48

The project________ lists the expectations that will be achieved by the project.

A) controls
B) scope
C) dependencies
D) management

Question 49

________occurs when two or more people work together to achieve a common goal.

A) Communication
B) Coordination
C) Content management
D) Collaboration

Question 50

When a group of people work together to achieve a common goal, it is called a ________.

Question 51

________decisions concern day- to- day activities such as whether to extend credit to a customer.

A) Operational
B) Tactical
C) Strategic
D) People
E) Managerial

Question 52

Project managers must make________ because resources are scarce.

A) scope changes
B) dynamic applications
C) trade- offs
D) iterations

Question 53

________include whether to extend credit to a customer.

Question 54

Collaboration tools pose________ .

Question 55

Structured and unstructured refer to the ________, not the underlying activity.

A) problem
B) decision process
C) formula
D) subject

Question 56

A project is a __________ application.

Question 57

________systems track changes but do not control them.

A) Version control
B) Ftp
C) Version management
D) Discussion forums

Question 58

Email is the most frequent ________meeting used by teams.

Question 59

________systems may have no control, version tracking, or version management.

Question 60

Rufus' group stores documents on a server using _________ .

A) wikis
B) VoIP
C) email
D) ftp

Question 61

Project managers may have to make________ because resources are scarce.

Question 62

________is the techniques for achieving the project goals within the constraints of time and budget.

Question 63

Projects normally have a________ ; they are not unusually ongoing.

Question 64

Participants do not need to be in the same place or participate at the same time for a __________ meeting.

Question 65

The project ________is a list of the requirements of the project.

Question 66

A problem is a________ .

Question 67

Deciding how much a company should budget annually for computer hardware and software would be an example of a(n) ________decision.

Question 68

Shared documents in _________ systems are placed in libraries.

Question 69

Project management needs communication management, content management, and________systems.

Question 70

A(n) ________process is one for which there is no agreed upon decision making methods.

Question 71

________systems not only track changes to documents and allow for concurrent work.

Question 72

TPS stands for _____.

Question 73

Workflow control is critical to project management because of ________.

Question 74

Plans evolve dynamically because the process is ________.

Question 75

Deciding which invoices to pay today would be an example of a(n) _________ decision.

Question 76

Decision making is______ in nature.

Question 77

Collaborative teams often use private ________as a repository of team knowledge.

Question 78

________thinking centers on the self, with little appreciation for others' points of view.

Question 79

Problem________ should describe both the current situation and the desired situation.

Question 80

Version- control systems place documents in shared directories called ________.