Deck 8: E-Commerce and Supply Chain Systems

Question 1

It is important to have __________ in place when trying to develop an interorganizational system.

A) hardware and software
B) collaboration agreements
C) security checks
D) financing

Answer 1

collaboration agreements

Question 2

In order to eliminate the bullwhip effect, you can give all participants access to _________.

A) consumer- demand information
B) fluctuations
C) distributor information
D) customer lists

Answer 2

consumer- demand information

Question 3

_________solves many of the problems which developers had with HTML.

A) Schema
B) XML
C) W3C
D) WWW

Answer 3

XML

Question 4

The process of a program on one computer accessing programs on another computer is called_________ .

A) Proprietary computing
B) SOA
C) XML
D) EDI
E) Distributed computing

Question 5

_________provide a standardized way for programs to access each other remotely, without the need of proprietary solutions.

A) Web services
B) XML
C) SOA
D) Service descriptions

Question 6

For XML applications, an XML__________ is written so that it can be used to validate XML documents.

A) schema
B) file
C) wrapper
D) table
E) tag

Question 7

A Web farm is a facility that runs multiple Web:

A) companies.
B) systems.
C) applications.
D) servers.

Question 8

The __________ is a natural dynamic that occurs because of the multistage nature of supply chains.

A) bullwhip effect
B) interorganizational information
C) reorder quantity change
D) random variation

Question 9

_________occur when you combine the outputs from two or more Web sites into a single user experience.

A) Viral marketing
B) Beta programs
C) Bullwhips
D) Mashups

Question 10

One of the major SRM activities is to _________.

A) settle
B) supervise
C) set
D) support

Question 11

The term "supply chain" is misleading, because in reality, it is more of a_________ of many partners both up and down the supply chain.

A) network
B) string
C) collection
D) suite

Question 12

EDI and _________are the two main alternatives for exchanging data and business documents over the Internet to support standard business transactions.

A) HTML
B) remote computing
C) HIPAA
D) HTTP
E) XML

Question 13

Ideally, the SRM system of a purchaser should have an interface with the_________ system of the seller, so that recurring purchases can be automated.

A) SRM
B) server
C) CRM
D) HTML
E) EDI

Question 14

HTML is used to:

A) exchange Web pages over the Internet.
B) define the structure and layout of Web pages.
C) communicate with the supply chain partners.
D) structure data more efficiently.

Question 15

An XML schema is a special document that defines the_________ of another XML document.

A) protocols
B) formatting
C) security
D) content
E) structure

Question 16

With its ability to easily move data from one database application to another,_________ may one day even replace relational databases.

A) HTML
B) Java
C) XML
D) Visual Basic

Question 17

The idea of an XML document is that we can digitally separate the content, formatting, and the:

A) document model.
B) markup.
C) relationships.
D) structure.

Question 18

E- commerce also improves the flow of _________so users can more actively compare vendors.

A) processes
B) price information
C) financial flows
D) the supply chain

Question 19

_________are a set of standards that facilitate distributed computing.

A) HTML
B) Service descriptions
C) SOA
D) Web services

Question 20

With its ability to easily move data from one database application to another, _________may one day even replace relational databases.

A) HTML
B) Java
C) Visual Basic
D) XML

Question 21

The _________tier of the three- tier server architecture is where the computers that process applications reside.

A) database
B) commerce
C) server
D) user
E) client

Question 22

Most common server applications use a __________ architecture.

A) client/server
B) multi- tier
C) three- tier
D) two- tier

Question 23

If you notice that one of your supply chain partners has a security hole in their inventory system, it is_________ to write a program that would exploit that hole.

A) anti- social
B) ethical
C) legal
D) illegal

Question 24

HTML is:

A) the most popular Web programming language.
B) a common Web protocol.
C) the Web programming language of the future.
D) a type of Web server.

Question 25

_________solutions are owned by the organizations that develop and pay for the distributed system.

A) Remote
B) SOA
C) Proprietary
D) Distributed
E) Bullwhip

Question 26

Like HTML, all markup languages use _________in order to define data elements for display and other purposes.

A) quotes
B) brackets
C) attributes
D) tags

Question 27

B2B refers to e- commerce sales between:

A) industries.
B) departments.
C) companies.
D) bands of consumers.

Question 28

The process of a program on one computer accessing programs on a second computer is called _________computing.

A) peer- to- peer
B) application sharing
C) remote
D) e- commerce
E) shared

Question 29

Long- term supply chain partner relationships are based on honesty and _________behavior.

A) ethical
B) legal
C) comical
D) secure
E) required

Question 30

When you go to check out and pay for your goods on an e- commerce site, a program will be called from the _________server to process your payment.

A) commerce
B) server
C) database
D) user

Question 31

Web pages are transmitted over the Internet using:

A) XML.
B) application software.
C) EDI.
D) HTTP.
E) RFID.

Question 32

Any information not directly related to a meeting with potential partners in an interorganizational information system project should be carefully guarded because it is possible that today's partner could be tomorrow's:

A) competitors.
B) employers.
C) supporters.
D) suppliers.

Question 33

Sellers in e- commerce can more easily measure price_________ by measuring the amount that demand rises or falls with changes in price.

A) distribution
B) elasticity
C) sensitivity
D) accountability

Question 34

_________is a standard of formats for common business documents.

A) EDI
B) HTML
C) HTTP
D) SRM
E) CRM

Question 35

With respect to Porter's value chain model, SRM supports both the inbound logistics portion of the primary activities and the _________support activity.

A) HR planning
B) Procurement
C) Infrastructure
D) Accounting

Question 36

SRM is a __________ system.

A) support
B) isolated
C) functional
D) cross- functional

Question 37

The _________tier of the three- tier server architecture is where the computer receives and processes SQL requests to retrieve and store data.

A) database
B) user
C) server
D) commerce
E) client

Question 38

In a B2G e- commerce model a company sells to:

A) a group of partners.
B) a department.
C) other companies.
D) the government.
E) consumers.

Question 39

In the future, the common language of the Internet will likely be:

A) HTML.
B) Esperanto.
C) XML.
D) Java.
E) Spanglish.

Question 40

In a three- tier server architecture, computers on the _________tier have browsers loaded on them that request and process Web pages.

A) database
B) commerce
C) user
D) application
E) server

Question 41

__________ are variables that provide properties about tags.

Question 42

_________would be an example of using an information system to gain competitive advantage.

A) Using instant messaging while at work
B) Developing a Web service to share information with a supply chain partner
C) Using PowerPoint for company presentations
D) Automating the general ledger system
E) Printing internal reports in color

Question 43

_________are prerelease versions of software that is used for testing.

Question 44

Web pages include _________, which are pointers to other pages.

Question 45

_________is a business process for managing all contacts between an organization and its suppliers.

A) EDI
B) CRM
C) ERP
D) SRM
E) HTTP

Question 46

SRM software is especially useful for finding and assessing:

A) competitors.
B) vendors.
C) partners.
D) potential sources of competitive advantage.

Question 47

Sometimes, companies try to solve the problem of distributed applications by developing_________designs and solutions.

Question 48

_________is the electronic sharing of common business documents using a standard format.

A) EDI
B) CRM
C) HTML
D) HTTP
E) SRM

Question 49

Web pages are programmed in language called _________.

Question 50

A_________ is a program that processes the HTTP protocol; receives, displays and processes HTML documents, and transmits responses.

A) GUI
B) Java script
C) server script
D) browser

Question 51

Because of the bullwhip effect, distributors, manufacturers, and suppliers all have to carry_________inventories, which reduce the overall profitability of the supply chain.

Question 52

The use of a __________ is one way of trying to increase the overall profitability of the whole supply chain.

Question 53

HTML pages are sent by the Web server to the _________, which receives, displays, and processes HTML documents.

Question 54

In general, the maximum profit to the supply chain will not occur if each organization in the supply chain tries to_________ its profits in isolation.

Question 55

HTML tags occur in pairs. The tag indicates that this is the _________tag.

Question 56

The _________sponsors the development and dissemination of Web standards.

A) W3C
B) IEEE
C) WWW
D) XML

Question 57

A mark of the improved market efficiency of e- commerce is that it often leads to _________, which is the elimination of the middle layers in the supply chain.

A) a bullwhip effect
B) disintermediation
C) price elasticity
D) new economy effect

Question 58

There are inherent problems in using HTML as a means of sharing standard business documents because:

A) it has an unlimited number of tags.
B) it mixes the content, structure, and format of a document.
C) it is hard to learn.
D) it is inflexible.

Question 59

_________is a business process for managing all contacts between an organization and its suppliers.

Question 60

In sharing information with supply chain partners, __________ should be a major concern.

A) security
B) details
C) strategy
D) complexity

Question 61

If customers wished to avoid the bullwhip effect by sharing sales data from their CRM system with their vendors, they program a_________ application to which vendors could send service requests.

Question 62

Applications that provide a standardized way for programs to access one another remotely, without the use of proprietary software are called_________ .

Question 63

Communications between the user and server computers are governed by_________ .

Question 64

Electron exchanges that serve to match up buyers and sellers are an example of_________.

Question 65

One alternative way of distributing a proprietary application is to develop it and then have it installed on the customer's __________ .

Question 66

ThomasCook.com licenses its "currency converter" application to any company that wants to deploy this on their own web site and not have to re- program it. This application is an example of a_________ .

Question 67

The _________sponsors the creation of Web standards.

Question 68

A_________ architecture is the most common one for commerce servers.

Question 69

Information is one of the main factors or_________ that affect the performance of a supply chain.

Question 70

A __________ is a network of organizations that transforms raw materials into product delivered to customers.

Question 71

In multistage supply chains such as those at Proctor and Gamble, studies have shown a phenomenon called the_________ in which the variability in the size and timing of orders increases at each stage up the supply chain.

Question 72

_________arrange for the purchase and sale of goods without taking title.

Question 73

If a manufacturer of flat screen TVs begins to undercut its distributors and selling directly to consumers via their company Web site, they are engaging in a price and_________ conflict.

Question 74

The first tier of a three- tier server architecture is called the_________ tier and consists of computers with browsers.

Question 75

When sharing inventory data with supply chain partners it is especially important that proper _________are set up so that potential competitors cannot access sensitive information that could be used against your firm.

Question 76

E- commerce allows companies like Amazon.com to interact directly with consumers and experiment with different prices for similar products to see how pricing impacts the demand for the product; something known as price _________.

Question 77

Transfer payments are sometimes used to encourage supply chain partners to carry more _________so that the customer does not run out of a product at a crucial time in the sales cycle.

Question 78

EDI provides standard formats for electronically exchanging common business_________.

Question 79

The second tier of a three- tier server architecture is where _________programs are processed.

Question 80

XML documents are automatically checked for errors by being validated against an XML_________.