Deck 5: Personnel Planning and Recruiting

Question 1

Trend analysis is limited in its usefulness, because .

A)it only provides an initial estimate
B)it considers time but not other changes such as productivity
C)it assumes constant increases in productivity
D)it considers too many possible influences
E)all of the above

Answer 1

B

Question 2

What type of data is needed to use computerized forecasts for estimating future personnel requirements?

A)maximum sales projection
B)probable sales projection
C)labor hours required to produce one unit of product
D)minimum sales projection
E)all of the above

Answer 2

E

Question 3

A can be used to calculate the number of applicants necessary to result in hiring the required number of new employees.

A)trend analysis
B)recruiting yield pyramid
C)ratio analysis
D)log function
E)computer information system

Answer 3

B

Question 4

Suppose a salesperson traditionally generates $500,000 in sales and the company wishes to increase sales by $4 million dollars per year. Using ratio analysis, how many new salespeople are required?

A)4
B)5
C)6
D)7
E)8

Question 5

contain data on employees' performance records, educational background, and promotion recommendations.

A)Personnel files
B)Trend records
C)Computerized information systems
D)Qualifications inventories
E)Replacement charts

Question 6

Which method listed below has the highest level of validity for predicting job performance?

A)ratings of training and experience
B)grade point average
C)biographical data
D)work sample tests
E)SAT scores

Question 7

Recruiting is necessary to .

A)develop qualifications inventories
B)forecast the supply of outside candidates
C)develop an applicant pool
D)determine whether to use inside or outside candidates
E)all of the above

Question 8

When planning for employment requirements, what must be forecasted?

A)personnel needs
B)supply of outside candidates
C)supply of inside candidates
D)all of the above
E)none of the above

Question 9

is the process of deciding what positions the firm will have to fill.

A)Selection
B)Personnel planning
C)Recruitment
D)Interviewing
E)none of the above

Question 10

Jane must decide what positions the firm should fill in the next six months. What activity is Jane working on?

A)personnel planning
B)selection
C)recruitment
D)interviewing
E)none of the above

Question 11

A shows graphically how two variables are related.

A)correlation analysis
B)trend analysis
C)scatter plot
D)ratio analysis
E)productivity chart

Question 12

Why are large applicant pools considered desirable?

A)extend time required to fill vacant positions
B)provide an opportunity to use prescreening computer software
C)costs of processing applicants outweighs benefits of selectivity
D)increase costs involved in screening applicants
E)allow the firm the chance to be more selective

Question 13

The process of making forecasts based on the ration between some causal factor like sales volume and the number of employees required is called .

A)graphical analysis
B)computer analysis
C)trend analysis
D)ratio analysis
E)all of the above

Question 14

When managers need to determine which employees are available for promotion or transfer, they will use .

A)trend records
B)replacement charts
C)qualifications inventories
D)personnel files
E)computerized information systems

Question 15

Which of the following methods can be used to assess quality of applicants?

A)grade point average
B)job knowledge tests
C)work sample tests
D)structured interviews
E)all of the above

Question 16

When a company decides on how to fill top executive positions, the process is called .

A)selection
B)testing
C)interviewing
D)succession planning
E)employment planning

Question 17

Which term below means studying variations in a firm's employment levels over time?

A)computer analysis
B)ratio analysis
C)trend analysis
D)graphical analysis
E)all of the above

Question 18

Which tool below can be used in databases to protect the information?

A)encryption
B)passwords
C)intranets
D)access matrices
E)work experience codes

Question 19

Qualifications inventories can be tracked and maintained by using .

A)personnel inventories
B)computerized information systems
C)replacement charts
D)position replacement cards
E)all of the above

Question 20

Which of the following is not a reason to recruit through a central office?

A)reduction of duplication of efforts
B)autonomous divisions
C)synergistic recruiting opportunities
D)shared expenses
E)development and availability of recruitment experts

Question 21

The U.S. Department of Labor operates a nationwide computerized job bank called .

A)Smartforce
B)The National Job Bank
C)Monster.com
D)CareerBuilder
E)none of the above

Question 22

How can high potential employees be developed for future positions?

A)external training
B)cross-functional experience
C)internal training
D)job rotation
E)all of the above

Question 23

Which of the following states has its own public, state-run employment service agency?

A)Wisconsin
B)North Carolina
C)California
D)New York
E)all of the above

Question 24

Counselors in state-run employment agencies conduct all of the following activities except .

A)visit employer work sites
B)write job descriptions
C)fill jobs
D)review the employer's job requirements
E)counselors perform all of these activities

Question 25

When constructing the ad, it is important to consider how to best .

A)develop interest in the job
B)prompt action
C)attract attention to the ad
D)create desire for the job
E)all of the above

Question 26

Which of the following methods is not used to recruit outside candidates?

A)employment agencies
B)job postings
C)executive recruiters
D)advertising
E)all are used to recruit outside candidates

Question 27

The third step in succession planning is to .

A)select who will fill key positions
B)create an applicant pool
C)identify and analyze key jobs
D)assess candidates
E)analyze the strengths of current employees

Question 28

Which of the following is not an advantage of using a private employment agency?

A)It may be faster than in-house recruiting.
B)It may be better for attracting minority candidates.
C)It is more comfortable when approaching candidates from competitors.
D)It does not require internal recruitment specialists.
E)Screening may not be as thorough.

Question 29

The D in AIDA stands for .

A)detailed job qualifications
B)development of the ad
C)dominant work qualifications
D)desire for the position
E)defensive recruitment strategies

Question 30

The effectiveness of advertising for recruiting qualified applicants depends upon .

A)complementary recruiting methods
B)unemployment rate
C)ad construction
D)corporate image
E)graphical appeal

Question 31

Who is typically responsible for paying the fees charged by private employment agencies when they place qualified individuals in jobs?

A)the state employment commission
B)U.S. Department of Labor
C)the employer
D)the employee
E)there are no fees

Question 32

Job posting refers to all of the following except .

A)publicizing the open job to employees
B)listing the job's pay rate
C)listing the job's required qualifications
D)listing the job's attributes
E)listing the number of desired applicants

Question 33

The first step in succession planning is to .

A)select who will fill key positions
B)create an applicant pool
C)assess candidates
D)analyze the strengths of current employees
E)identify and analyze key jobs

Question 34

State-run employment agencies provide to employers.

A)training programs
B)recruitment services
C)review employer job requirements
D)tax credit information
E)all of the above

Question 35

Which of the following is a disadvantage of using internal sources of candidates to fill vacant positions?

A)knowledge of candidates' strengths and weaknesses
B)accurate view of skill sets
C)potential to upset or lose employees who aren't promoted
D)reduced training and orientation required
E)high commitment to the company

Question 36

The second step in succession planning is to .

A)calculate the yield pyramid
B)select who will fill key positions
C)identify and analyze key jobs
D)create an applicant pool and assess candidates
E)analyze the strengths of current employees

Question 37

The I in AIDA stands for .

A)introspection
B)instructions
C)internal candidates
D)interest
E)identification

Question 38

Which of the following statements from a hypothetical job advertisement is intended to develop interest in a job?

A)"Responsibilities include event planning and relationship management."
B)"Ideal candidates will possess a four-year degree with an emphasis in management."
C)"Schedule flexibility and familiarity with various software applications required."
D)"You'll thrive on challenging work."
E)all of the above

Question 39

Which of the following is not another term for contingent workers?

A)just-in-time
B)temporary
C)part-time
D)collateral
E)all are terms for contingent workers

Question 40

What is a recruiting yield pyramid used for?

A)to forecast the number of new employees necessary to generate a predetermined level of productivity
B)to decide what positions the firm will have to fill
C)to determine which employees might be qualified for projected openings
D)to study variations in a firm's employment levels over time
E)to calculate the number of applicants necessary to result in hiring the required number of new employees

Question 41

People aged 25 to 34 will in the next few years.

A)decrease
B)increase
C)remain the same
D)exceed those in the 18-24 age group
E)exceed those in the 45-64 age group

Question 42

Jackie works as a nurse on temporary assignment for hospitals throughout the region on an as-needed basis. Jackie is .

A)using job enlargement
B)a contingent worker
C)on job rotation
D)all of the above
E)none of the above

Question 43

Which of the following is a disadvantage of using an executive recruiter?

A)ability to keep identity of firm confidential
B)unfamiliar with company perceptions of ideal candidate
C)adept at contacting candidates who are not on the job market
D)screening of many applicants
E)many contacts in field

Question 44

The fastest growing labor force segment in the United States over the next few years will be those from years old.

A)16-22
B)23-29
C)30-44
D)45-64
E)65+

Question 45

Contingent workers are used in occupations.

A)engineering
B)management support
C)clerical
D)medical
E)all of the above

Question 46

are special employment agencies retained by employers to seek out top management talent for their clients.

A)Executive recruiters
B)Job banks
C)State-run employment agencies
D)Private employment agencies
E)Temporary agencies

Question 47

Executive recruiters are also called .

A)alternative staffing companies
B)headhunters
C)staffers
D)contract technical recruiters
E)all of the above

Question 48

College recruiters typically seek to .

A)cut costs for the firm by reducing the need to for on-site interviews
B)develop a pool of applicants for future screening
C)fill the position
D)determine whether a candidate is worthy of further consideration
E)all of the above

Question 49

Pamlico River Productions is seeking a top-level executive to serve in its finance division. Qualified candidates can be difficult to find because there is more demand than supply. Pamlico River Productions should consider using a(n)for recruitment.

A)internet-based job site
B)executive recruiter
C)temporary agency
D)state-run employment agency
E)any of the above

Question 50

A small biotech firm is seeking several employees with experience in pharmaceuticals and advanced degrees in life sciences. The firm is a small one and cannot afford to pay a traditional recruiting firm the expected fee of 30% of salary per hire. This firm should consider using a(n) .

A)on demand recruiting service
B)state-run employment agency
C)internet-based job site
D)retained executive search firm
E)temporary agency

Question 51

Which of the following is an advantage of college recruiting?

A)ability to keep identity of company confidential
B)access to candidates who are not looking for jobs
C)access to a source of management trainees
D)schedules for recruitment visits set far ahead of time
E)all of the above

Question 52

What percentage of a new hire's salary do traditional firms typically charge for recruitment services?

A)1%
B)5%
C)10%
D)30%
E)50%

Question 53

One of the biggest challenges facing single parents in the job market is .

A)balancing work and family life
B)getting a sufficient salary
C)minimizing the commute to work
D)finding permanent job positions
E)getting access to the Internet to search job sites

Question 54

All of the following are disadvantages of using contingent workers except

A)tendency to treat contingent workers differently from permanent workers
B)lower commitment to company
C)higher productivity
D)potential for legal risks
E)increased cost compared to permanent workers

Question 55

What is the typical compensation structure for on demand recruiting services?

A)menu of fees based on specific services
B)30% of each hire's salary
C)percentage fee
D)commission
E)hourly rate

Question 56

Besides determining whether a candidate is worth further consideration, college recruiters also seek to .

A)attract good candidates
B)cut costs for the firm by reducing the need to for on-site interviews
C)fill the position
D)develop a pool of applicants for future screening
E)all of the above

Question 57

When it comes to on campus recruiting, which of the items listed below is recommended for "selling" the employer to the interviewee?

A)attractive recruiters
B)well written job descriptions
C)emphasis on the job location
D)informal attitude
E)all of the above

Question 58

KPG Industries has hired an executive recruiter to recruit qualified applicants for its Chief Financial Officer position. The position pays a salary of $175,000 and KPG has agreed to pay the fee whether the person hired is found via the executive recruiter or through some other method. KPG is using a(n).

A)on demand recruiting service
B)contingency-based recruiter
C)temporary agency
D)retained executive search service
E)National Job Bank

Question 59

Recruiting services that provide short-term specialized recruiting to support specific projects without the expense of retaining traditional search firms are called .

A)ad hoc services
B)on demand
C)just in time
D)contingent-based searches
E)retained executive searches

Question 60

SB&A Consulting plans to do some college recruiting to fill entry-level management positions this year. In choosing the colleges to visit, it should consider .

A)cost to attend school
B)size of school
C)school location
D)school reputation
E)all of the above

Question 61

Employment planning should be an integral part of a firm's strategic and HR planning process.

Question 62

Which of the following could be perceived as discriminatory when asked on an employment application form?

A)arrest record
B)memberships in organizations
C)marital status
D)housing status
E)all of the above

Question 63

General mental ability tests show higher validity for predicting job performance than tests of individuals' level of conscientiousness.

Question 64

Mandatory alternative dispute resolution agreements require .

A)applicants to take unpaid leaves of absence during employment disputes
B)disgruntled employees to contact the local EEOC office prior to filing formal complaints
C)applicants to agree to arbitrate certain legal disputes related to employment or dismissal
D)applicants agree not to dispute decisions of the company regarding their employment
E)employees to meet with human resources officials prior to submitting a resignation

Question 65

When an employee signs his or her employment application, he or she is certifying that .

A)credit history may be checked
B)employment history may be verified
C)medical examinations may be required
D)falsified statements may be cause for dismissal
E)all of the above

Question 66

When requesting information from applicants on an in-case of emergency contact person, employers can ask all of the following except .

A)telephone number of contact
B)name of contact
C)relationship to applicant
D)address of contact
E)all of the above should be requested

Question 67

All of the following are characteristics of older employees except .

A)higher reliability
B)higher absenteeism
C)lower absenteeism
D)better work habits
E)desire for flexibility

Question 68

Which of the following is not a type of information that should be provided by application forms?

A)education
B)previous progress and growth
C)work stability
D)experience
E)applicant's age

Question 69

Which of the following is a main motivator for employees over 65?

A)working in a supportive environment
B)getting a raise
C)getting a promotion
D)schedule flexibility
E)all of the above

Question 70

The Federal Personal Responsibility and Welfare Reconciliation Act of 1996 prompted many employers to .

A)hire more minority workers
B)offer flexible benefit plans
C)implement welfare-to-work programs
D)advertise training programs
E)all of the above

Question 71

Once a firm has a pool of applicants, the first step in pre-screening is the .

A)telephone interview
B)recommendation from recruiters
C)on-site visit
D)in-person interview
E)application form

Question 72

The lower the rate of unemployment, the easier it is to recruit personnel.

Question 73

The assumption shared by both trend analysis and ratio analysis is that productivity remains about the same from year to year.

Question 74

Smith Industries has set a goal of recruiting minority applicants. Which method listed below is likely to be the least successful for Smith Industries?

A)specialized recruiters
B)executive recruiters
C)specialized job search Web sites
D)employee referral campaigns
E)all are likely to be successful

Question 75

Access matrices are used to define the rights of users to various kinds of access for each element in a database.

Question 76

Effective recruiting results in a large number of applicants.

Question 77

When it refers to filling jobs like that of a maintenance clerk, personnel planning is called succession planning.

Question 78

Personnel planning rarely utilizes techniques like ratio analysis or trend analysis to estimate staffing needs.

Question 79

Trend analysis assumes the productivity increases over time.

Question 80

The HR manager who recruits for a vacant job is typically the one who is responsible for supervising the performance of that position.