Deck 2: The Management Environment

Question 1

Application of Contemporary Management Practices
Jenny had been reading several management periodicals for her class assignment. She was confused by all the terms she had come across in her search for changes that were reshaping contemporary organizations. The first article had described a new business owner who had taken a large calculated risk to initiate his new business venture where he had become quite successful at the age of 26. The next article dealt with a process that managers were using for quality control at a local cheese producing plant. The company was constantly monitoring the cheese- making process and little by little improving the quality of its cheese. The next article was in direct contrast. This roller blade manufacturer had decided that its product needed to be completely remade in order to keep up with the competition. So it had basically started from scratch and developed a new revised product. Several of the articles Jenny had read talked about companies laying off numerous employees, and the practice was not limited to the United States. It was occurring worldwide. Finally, several articles had also mentioned that businesses were hiring fewer core employees and using more contingent workers. Many larger businesses were hiring people to fill in for those employees off for an extended time period, such as for a new dad off for 12 weeks after the birth of a child.
The new business owner could best be described by which of the following?

A)downsizer
B)reengineer
C)entrepreneur
D)intrapreneur

Answer 1

C

Question 2

An organization going global typically proceeds through three stages. In Stage I,

A)the organization hires host country nationals.
B)the organization sells products in foreign countries or makes them in foreign factories.
C)managers export products to foreign countries.
D)the organization signs a licensing or franchise agreement.

Answer 2

C

Question 3

Which of the following deals with the need of a business to meet only basic economic and legal standards?

A)social obligation
B)moral obligation
C)social responsiveness
D)social responsibility

Answer 3

A

Question 4

According to Toffler all of the following were characteristic of Wave 2- Industrialization except

A)rise of blue- collar workers.
B)specialized jobs.
C)rise of skilled craftsmen.
D)mass production.

Question 5

Which of the following are not part of the contingent workforce?

A)part- time consultants
B)outsourced employees
C)contractors
D)employees who work more than 40 hours per week

Question 6

____________is the first type of international business (Stage I)in which firms usually become involved.

A)Licensing
B)Joint venture
C)Direct investment
D)Importing/exporting

Question 7

____________is the form of international business involvement in which a domestic and a foreign firm share the costs of developing new products or building production facilities in a foreign country.

A)A Joint venture
B)International brokering
C)An Importing agreement
D)Direct investment

Question 8

Many United States Corporations were forced to downsize in 2003 due to the economic recession. What impact did this have on the workforce?

A)More minority workers found jobs.
B)More than 2.5 million jobs were eliminated.
C)More blue- collar worker were employed.
D)Workers found it easier to find jobs.

Question 9

According to the GLOBE leadership study which countries were rated the most collective, or least individualistic?

A)Singapore and Japan
B)Greece and Germany
C)Japan and Israel
D)Hong Kong and United States

Question 10

According to the Globe Research Study, people who exhibit ____________tend to be concerned about reliance on social norms and procedures to alleviate the unpredictability of future events.

A)passive goal behavior
B)aggressive goal behavior
C)collectivism
D)uncertainty avoidance

Question 11

In Stage II of going global, an organization might

A)license or franchise to another firm the right to use the organization's brand name.
B)hire foreign agents or brokers to represent the organization's product lines.
C)build production facilities in a foreign country.
D)export products to foreign countries.

Question 12

The main focus of the Theory of Justice view of ethical behavior is____________ .

A)that it protects individual rights to free speech, privacy, religion and due process interests
B)that it respects and protects the individual's fundamental rights
C)that it enforces rules fairly and impartially
D)the greatest good for the greatest number of people

Question 13

The concept of a boundaryless world where goods and services are produced and marketed worldwide is known as

A)international businesses.
B)MNCs.
C)the global community.
D)the global village.

Question 14

Application of Hofstede's Cultural Dimensions
Kevin knew that it was likely his corporation was going to ask him to go abroad and manage the new chemical factory they were building. He was excited about the prospects but also apprehensive. He had never traveled before and, as far as he was concerned, there was only one way to do anything- the "American way." He decided some research was in order to at least get an idea about other countries. In his reading, he learned that some cultures place a high priority on a loose social framework, where they feel primarily responsible for themselves and their immediate family. He also learned that in some societies, employees show a great deal of respect for those in authority, and titles and rank carry much weight. Some countries have little job mobility and practice lifetime employment. He also learned that some countries are characterized by assertiveness and materialism. Now he wondered if there was any framework to help organize his thoughts.

-The value dimension that Kevin did not consider is ____________.

A)individualism versus collectivism
B)the role of women and the elderly
C)separation of business and government
D)long- term versus short- term orientation

Question 15

Which of the following statements most accurately describes the average age of the American workforce?

A)It is much younger than Japan's workforce.
B)There are an equal number of workers in each age category.
C)It is increasing.
D)It is much younger than it was 20 years ago.

Question 16

According to Hofstede, which of the following has a major impact on employees' work- related values and attitudes?

A)regional culture
B)company culture
C)international culture
D)national culture

Question 17

Managers today realize that long- term success can be achieved primarily by satisfying the customer. Customers are demanding quicker service, higher quality, and more____________ .

A)variety in services
B)online choices
C)value for their money
D)personal attention

Question 18

Application of Corporate Social Responsibility
Kerri was confused. Her management class was focusing on social responsibility, and her assignment was to find business cases demonstrating social responsibility. She had several examples, but now she was not sure which case was an example of which concept. Her first business dealt with the tuna industry, which in response to pressure from environmentalists, had stated dolphins would no longer be caught with the tuna. Her second business dealt with a company whose primary focus was on profit maximization for its stockholders. The primary focus of this company was legal compliance and profit maximization. Her third business was in the tobacco industry that each year gives thousands of dollars to the arts. Her fourth business also dealt with the tobacco companies and the fact they were no longer advertising near local schools. Legislation had been enacted in order to prevent cigarettes from being promoted in locations where children under the age of 18 would be likely to see the advertisements.
The second business is an example of a business that has

A)social responsiveness.
B)social responsibility.
C)moral obligation.
D)social obligation.

Question 19

Which of the following is a characteristic of the new economy?

A)National borders are nearly meaningless in defining an organization's operating boundaries.
B)Population is relatively homogeneous.
C)Business is estranged from its environment.
D)Customers get what business chooses to give them.

Question 20

Application of Hofstede's Cultural Dimensions
Kevin knew that it was likely his corporation was going to ask him to go abroad and manage the new chemical factory they were building. He was excited about the prospects but also apprehensive. He had never traveled before and, as far as he was concerned, there was only one way to do anything- the "American way." He decided some research was in order to at least get an idea about other countries. In his reading, he learned that some cultures place a high priority on a loose social framework, where they feel primarily responsible for themselves and their immediate family. He also learned that in some societies, employees show a great deal of respect for those in authority, and titles and rank carry much weight. Some countries have little job mobility and practice lifetime employment. He also learned that some countries are characterized by assertiveness and materialism. Now he wondered if there was any framework to help organize his thoughts.
Based on his research, Kevin discovered that which of the following Globe cultural dimensions was not contained in Hofstede's original of national culture?

A)Individualism versus collectivism orientation
B)Assertiveness orientation
C)Humane orientation
D)Time orientation

Question 21

All but which of the following are options if a business decides to go global?

A)importing its product
B)exporting its product
C)contracting with foreign manufacturers
D)franchising

Question 22

____________ is the cultural belief that the group is more important and takes priority over the interests of the individual.

A)Humane Orientation
B)Individualism
C)Assertiveness
D)Collectivism

Question 23

If a United States company that furnishes the facilities and equipment and a Chinese firm that furnishes the operating capital join together to build ships for international commerce, they are involved in

A)a strategic alliance
B)licensing
C)importing and exporting
D)outsourcing

Question 24

Who runs operations in each country for a transnational corporation?

A)management teams sent from the Home Office
B)management teams sent from the Regional Office
C)management teams sent from the United States
D)nationals

Question 25

Which of the following is not a component of total quality management?

A)accurate measurement
B)concern for continuous improvement
C)employee empowerment
D)focus on the stockholders of the company

Question 26

A large pulp and paper company meets all federal guidelines and obeys all laws rigorously as it cuts down timber. The primary concern of this company is compliance and profit maximization for its stockholders. This company is exhibiting which of the following?

A)social responsiveness
B)social obligation
C)moral obligation
D)social responsibility

Question 27

Application of Contemporary Management Practices
Jenny had been reading several management periodicals for her class assignment. She was confused by all the terms she had come across in her search for changes that were reshaping contemporary organizations. The first article had described a new business owner who had taken a large calculated risk to initiate his new business venture where he had become quite successful at the age of 26. The next article dealt with a process that managers were using for quality control at a local cheese producing plant. The company was constantly monitoring the cheese- making process and little by little improving the quality of its cheese. The next article was in direct contrast. This roller blade manufacturer had decided that its product needed to be completely remade in order to keep up with the competition. So it had basically started from scratch and developed a new revised product. Several of the articles Jenny had read talked about companies laying off numerous employees, and the practice was not limited to the United States. It was occurring worldwide. Finally, several articles had also mentioned that businesses were hiring fewer core employees and using more contingent workers. Many larger businesses were hiring people to fill in for those employees off for an extended time period, such as for a new dad off for 12 weeks after the birth of a child.
Choose the type of worker that is not considered a contingent worker.

A)overtime employee
B)contract worker
C)part- time employee
D)temporary employee

Question 28

The United States does not produce rubber, so when a United States Tire Manufacturer wants to purchase rubber to manufacture its tires locally in the United States, it must engage in which kind of strategy?

A)Global sourcing
B)Importing
C)Exporting
D)Direct investment

Question 29

Linking staffing levels to organizational goals is known as

A)work process engineering.
B)rightsizing.
C)downsizing.
D)outsourcing.

Question 30

Multinational corporations maintain significant operations in or more countries, but are based in ____________home country/countries.

A)two; one
B)one; two
C)one; four
D)four; one

Question 31

The belief that a firm's obligation goes beyond that required by law and economics, and includes a pursuit of long- term goals that are good for society is known as

A)ethical responsibility.
B)social responsiveness.
C)social responsibility.
D)social obligation.

Question 32

Which of the following is not one of the four specific dimensions of national culture according to Hofstede?

A)space acceptance
B)power distance
C)individualism versus collectivism
D)uncertainty avoidance

Question 33

Application of Hofstede's Cultural Dimensions
Kevin knew that it was likely his corporation was going to ask him to go abroad and manage the new chemical factory they were building. He was excited about the prospects but also apprehensive. He had never traveled before and, as far as he was concerned, there was only one way to do anything- the "American way." He decided some research was in order to at least get an idea about other countries. In his reading, he learned that some cultures place a high priority on a loose social framework, where they feel primarily responsible for themselves and their immediate family. He also learned that in some societies, employees show a great deal of respect for those in authority, and titles and rank carry much weight. Some countries have little job mobility and practice lifetime employment. He also learned that some countries are characterized by assertiveness and materialism. Now he wondered if there was any framework to help organize his thoughts.

-Kevin noticed that in China, workers were more likely to hold the cultural belief that the group comes first. This is what Hofstede referred to as____________ .

A)collectivism
B)aggressive goal behavior
C)individualism
D)power tolerant

Question 34

Choose the activity that is not one that entrepreneurs engage in.

A)Choose the right insurance agency.
B)Assess the potential for the new venture.
C)Plan the venture.
D)Deal with start- up issues.

Question 35

There is a clear chain of cause- and- effect running from employee and behavior to customer attitudes and____________ to an organization's revenues and ____________.

A)perceptions; behavior; successes
B)dissatisfaction; needs; image
C)attitudes; behavior; profits
D)needs; wants; profits

Question 36

Technology has made it possible to enhance production processes by replacing

A)assembly lines/manufacturing firms with electronic/computer equipment.
B)human labor with assembly lines/manufacturing firms.
C)electronic/computer equipment with human labor.
D)human labor with electronic/computer equipment.

Question 37

Which of the following international business strategies has the lowest amount of risk?

A)Importing/exporting strategy
B)Licensing strategy
C)Joint venture
D)Direct investment

Question 38

In France, status is often the result of all the following factors except

A)organizational factors.
B)seniority.
C)education.
D)personal accomplishment.

Question 39

Application of Hofstede's Cultural Dimensions
Kevin knew that it was likely his corporation was going to ask him to go abroad and manage the new chemical factory they were building. He was excited about the prospects but also apprehensive. He had never traveled before and, as far as he was concerned, there was only one way to do anything- the "American way." He decided some research was in order to at least get an idea about other countries. In his reading, he learned that some cultures place a high priority on a loose social framework, where they feel primarily responsible for themselves and their immediate family. He also learned that in some societies, employees show a great deal of respect for those in authority, and titles and rank carry much weight. Some countries have little job mobility and practice lifetime employment. He also learned that some countries are characterized by assertiveness and materialism. Now he wondered if there was any framework to help organize his thoughts.
A culture that is characterized by assertiveness and materialism would be demonstrating which dimension of national culture?

A)quantity versus quality of life
B)power distance
C)individualism versus collectivism
D)uncertainty avoidance

Question 40

Which wave of modern civilization transformed society from a manufacturing focus to a focus on service?

A)industrialization
B)manufacturing
C)agriculture
D)information

Question 41

Application of Hofstede's Cultural Dimensions
Kevin knew that it was likely his corporation was going to ask him to go abroad and manage the new chemical factory they were building. He was excited about the prospects but also apprehensive. He had never traveled before and, as far as he was concerned, there was only one way to do anything- the "American way." He decided some research was in order to at least get an idea about other countries. In his reading, he learned that some cultures place a high priority on a loose social framework, where they feel primarily responsible for themselves and their immediate family. He also learned that in some societies, employees show a great deal of respect for those in authority, and titles and rank carry much weight. Some countries have little job mobility and practice lifetime employment. He also learned that some countries are characterized by assertiveness and materialism. Now he wondered if there was any framework to help organize his thoughts.
A culture that practices lifetime employment would be demonstrating which dimension of national culture?

A)power distance
B)individualism versus collectivism
C)quantity versus quality of life
D)uncertainty avoidance

Question 42

Which of the following is not an argument that supports Corporate Social Responsibility?

A)Public expectations
B)Better Environment
C)Stockholder Interest
D)Cost

Question 43

Kay's company is using more and more outside firms to provide necessary products and services. This is known as

A)rightsizing.
B)outsourcing.
C)downsizing.
D)reengineering.

Question 44

An international business advances to stage III. Which of the following new strategies are used (Stage I)usually become involved?

A)Joint ventures and licensing
B)Agents and importing
C)Direct investment and exporting
D)Importing and exporting

Question 45

A(n)____________business transcends national boundaries and decentralizes decision making in each operation to the local level.

A)domestic
B)transnational
C)international
D)multinational

Question 46

Which of the following type of corporation initiated the rapid growth in international trade?

A)uninational corporations
B)blue- chip corporations
C)multinational corporations
D)transnational corporations

Question 47

Application of Contemporary Management Practices
Jenny had been reading several management periodicals for her class assignment. She was confused by all the terms she had come across in her search for changes that were reshaping contemporary organizations. The first article had described a new business owner who had taken a large calculated risk to initiate his new business venture where he had become quite successful at the age of 26. The next article dealt with a process that managers were using for quality control at a local cheese producing plant. The company was constantly monitoring the cheese- making process and little by little improving the quality of its cheese. The next article was in direct contrast. This roller blade manufacturer had decided that its product needed to be completely remade in order to keep up with the competition. So it had basically started from scratch and developed a new revised product. Several of the articles Jenny had read talked about companies laying off numerous employees, and the practice was not limited to the United States. It was occurring worldwide. Finally, several articles had also mentioned that businesses were hiring fewer core employees and using more contingent workers. Many larger businesses were hiring people to fill in for those employees off for an extended time period, such as for a new dad off for 12 weeks after the birth of a child.
The roller blade company was using which of the following techniques?

A)rightsizing
B)entrepreneurship
C)intrapreneurship
D)total quality management

Question 48

According to Toffler, which wave of modern civilization focused on the individual who was his/her own boss performing a variety of tasks?

A)manufacturing
B)industrialization
C)agriculture
D)information

Question 49

Computer programmers, software designers, and systems analysts are commonly referred to as

A)the first wave.
B)information technologists.
C)service workers.
D)industrial workers.

Question 50

One of the greatest effects of e- commerce is that

A)computers will be less important.
B)costs will be reduced.
C)customers will be empowered.
D)employees become more powerful.

Question 51

The most powerful technological innovation to influence business in the past ten years has been

A)dot- com businesses.
B)industrialization.
C)globalization.
D)knowledge workers.

Question 52

The United States labor shortage is a function of two factors: birth rates and ____________.

A)outsourcing
B)workforce downsizing
C)labor participation
D)lack of knowledge workers

Question 53

Acme Plastics is an organization that is becoming more diverse. As a result, management has been adapting its human resource practices to reflect this change in all of the following ways but which one?

A)encourage vendor diversity
B)hire and promote more minorities
C)promote and retain more white males
D)provide diversity training

Question 54

What strategy did HP use when it agreed to let some Japanese firms manufacture computers and printers and use the HP name and logo?

A)Licensing
B)Importing/exporting
C)Direct investment
D)Joint venture

Question 55

Which of the following is not a component of the Continuous Improvement Process?

A)intense customer focus
B)accurate measurement process
C)reward for performance
D)concern for continuous improvement

Question 56

Which of the following is the fastest growing worker population in the global economy?

A)Blue collar workers
B)Computer systems analysts
C)Technical professionals
D)Managers

Question 57

The utilitarian view of ethical behavior is that which provides____________ .

A)the greatest good for the greatest number of people
B)protection of individual rights to free speech, privacy, religion and due process interests
C)respect and protects the individual's fundamental rights
D)fair and impartial enforcement of rules

Question 58

Application of Hofstede's Cultural Dimensions
Kevin knew that it was likely his corporation was going to ask him to go abroad and manage the new chemical factory they were building. He was excited about the prospects but also apprehensive. He had never traveled before and, as far as he was concerned, there was only one way to do anything- the "American way." He decided some research was in order to at least get an idea about other countries. In his reading, he learned that some cultures place a high priority on a loose social framework, where they feel primarily responsible for themselves and their immediate family. He also learned that in some societies, employees show a great deal of respect for those in authority, and titles and rank carry much weight. Some countries have little job mobility and practice lifetime employment. He also learned that some countries are characterized by assertiveness and materialism. Now he wondered if there was any framework to help organize his thoughts.
Kevin could be said to have which of the following points of view?

A)parochialism
B)ethnocentric view
C)focused view
D)world view

Question 59

Application of Corporate Social Responsibility
Kerri was confused. Her management class was focusing on social responsibility, and her assignment was to find business cases demonstrating social responsibility. She had several examples, but now she was not sure which case was an example of which concept. Her first business dealt with the tuna industry, which in response to pressure from environmentalists, had stated dolphins would no longer be caught with the tuna. Her second business dealt with a company whose primary focus was on profit maximization for its stockholders. The primary focus of this company was legal compliance and profit maximization. Her third business was in the tobacco industry that each year gives thousands of dollars to the arts. Her fourth business also dealt with the tobacco companies and the fact they were no longer advertising near local schools. Legislation had been enacted in order to prevent cigarettes from being promoted in locations where children under the age of 18 would be likely to see the advertisements.
The fourth business is an example of a business that has

A)social responsiveness.
B)moral obligation.
C)social obligation.
D)social responsibility.

Question 60

In general, entrepreneurs are better able than managers in a traditional hierarchical organization to

A)organize.
B)respond to a changing environment.
C)lead.
D)respond to a static environment.

Question 61

Telecommuting will change the relationship between managers and employees. Managers can expect

A)employees will be less productive.
B)that tighter controls are needed.
C)that employees need greater managerial time.
D)greater employee involvement in decision making.

Question 62

Decision making in transnational corporations occurs at the ____________level.

A)continental
B)regional
C)home office
D)local

Question 63

The fact that in the United States employees are generally not in fear or awe of their managers is an example of which of the following dimensions of national culture?

A)power distance
B)space acceptance
C)individualism versus collectivism
D)uncertainty avoidance

Question 64

The use of intranets and extranets is lowest in which type of organization?

A)Type E
B)Type B
C)Type C
D)Type A

Question 65

From the following choice of answers, choose the one that is not currently changing the way information is created, stored, used, or shared.

A)optical data transmissions
B)computer networking
C)optical data storage
D)digital electronics

Question 66

Application of Hofstede's Cultural Dimensions
Kevin knew that it was likely his corporation was going to ask him to go abroad and manage the new chemical factory they were building. He was excited about the prospects but also apprehensive. He had never traveled before and, as far as he was concerned, there was only one way to do anything- the "American way." He decided some research was in order to at least get an idea about other countries. In his reading, he learned that some cultures place a high priority on a loose social framework, where they feel primarily responsible for themselves and their immediate family. He also learned that in some societies, employees show a great deal of respect for those in authority, and titles and rank carry much weight. Some countries have little job mobility and practice lifetime employment. He also learned that some countries are characterized by assertiveness and materialism. Now he wondered if there was any framework to help organize his thoughts.

-In the Philippines, cock- fighting, bull fights, and other aggressive games are a national pastime; based on this observation, this culture would appear to be rated high on the____________ orientation.

A)quantity versus quality of life
B)assertiveness
C)uncertainty avoidance
D)collectivism

Question 67

Which of the following is not an argument for the assumption of social responsibility by business?

A)long- run profits
B)costs
C)stockholder interests
D)ethical obligations

Question 68

Taco- Bell operates restaurants around the world on United States military bases. The agreement between Taco- Bell and the Department of Defense is a(n)

A)strategic alliance.
B)exporting agreement.
C)direct investment.
D)global sourcing agreement.

Question 69

Focusing on the greatest good for the greatest number of people is an example of which of the following views of ethics?

A)rights view
B)theory of justice view
C)ethical view
D)utilitarian view

Question 70

Which of the following is not an argument against the assumption of social responsibility by business?

A)lack of skills
B)lack of broad public support
C)possession of resources
D)lack of accountability

Question 71

Application of Hofstede's Cultural Dimensions
Kevin knew that it was likely his corporation was going to ask him to go abroad and manage the new chemical factory they were building. He was excited about the prospects but also apprehensive. He had never traveled before and, as far as he was concerned, there was only one way to do anything- the "American way." He decided some research was in order to at least get an idea about other countries. In his reading, he learned that some cultures place a high priority on a loose social framework, where they feel primarily responsible for themselves and their immediate family. He also learned that in some societies, employees show a great deal of respect for those in authority, and titles and rank carry much weight. Some countries have little job mobility and practice lifetime employment. He also learned that some countries are characterized by assertiveness and materialism. Now he wondered if there was any framework to help organize his thoughts.
A culture where employees show a great deal of respect for authority and where titles and rank are important would be an example of which dimension of national culture?

A)quantity versus quality of life
B)power distance
C)uncertainty avoidance
D)individualism versus collectivism

Question 72

Application of Contemporary Management Practices
Jenny had been reading several management periodicals for her class assignment. She was confused by all the terms she had come across in her search for changes that were reshaping contemporary organizations. The first article had described a new business owner who had taken a large calculated risk to initiate his new business venture where he had become quite successful at the age of 26. The next article dealt with a process that managers were using for quality control at a local cheese producing plant. The company was constantly monitoring the cheese- making process and little by little improving the quality of its cheese. The next article was in direct contrast. This roller blade manufacturer had decided that its product needed to be completely remade in order to keep up with the competition. So it had basically started from scratch and developed a new revised product. Several of the articles Jenny had read talked about companies laying off numerous employees, and the practice was not limited to the United States. It was occurring worldwide. Finally, several articles had also mentioned that businesses were hiring fewer core employees and using more contingent workers. Many larger businesses were hiring people to fill in for those employees off for an extended time period, such as for a new dad off for 12 weeks after the birth of a child.
Which type of worker is replacing the new father who is staying home with his baby?

A)part- time employee
B)project employee
C)temporary employee
D)contract employee

Question 73

The____________ view of ethics refers to a situation in which the individual is concerned with respecting and protecting individual liberties and privileges.

A)rights
B)theory of justice
C)theory of freedom
D)utilitarian

Question 74

The third business believes it has

A)social responsiveness.
B)social obligation.
C)social responsibility.
D)moral obligation.

Question 75

Application of Hofstede's Cultural Dimensions
Kevin knew that it was likely his corporation was going to ask him to go abroad and manage the new chemical factory they were building. He was excited about the prospects but also apprehensive. He had never traveled before and, as far as he was concerned, there was only one way to do anything- the "American way." He decided some research was in order to at least get an idea about other countries. In his reading, he learned that some cultures place a high priority on a loose social framework, where they feel primarily responsible for themselves and their immediate family. He also learned that in some societies, employees show a great deal of respect for those in authority, and titles and rank carry much weight. Some countries have little job mobility and practice lifetime employment. He also learned that some countries are characterized by assertiveness and materialism. Now he wondered if there was any framework to help organize his thoughts.
What orientation describes a culture that is characterized by planning, investing in the future and delaying gratification?

A)Future orientation
B)Individual orientation
C)Assertiveness orientation
D)Time orientation

Question 76

Application of Corporate Social Responsibility
Kerri was confused. Her management class was focusing on social responsibility, and her assignment was to find business cases demonstrating social responsibility. She had several examples, but now she was not sure which case was an example of which concept. Her first business dealt with the tuna industry, which in response to pressure from environmentalists, had stated dolphins would no longer be caught with the tuna. Her second business dealt with a company whose primary focus was on profit maximization for its stockholders. The primary focus of this company was legal compliance and profit maximization. Her third business was in the tobacco industry that each year gives thousands of dollars to the arts. Her fourth business also dealt with the tobacco companies and the fact they were no longer advertising near local schools. Legislation had been enacted in order to prevent cigarettes from being promoted in locations where children under the age of 18 would be likely to see the advertisements.
Which of the following actions were not represented in Kerri's assignment?

A)social responsibility
B)social obligation
C)ethical obligation
D)social responsiveness

Question 77

A large chemical company not only disposes of all toxic waste properly as outlined by law, but it also spends $1 million dollars each year on research to determine better processes for all businesses to use in disposing of toxic wastes. This company is exhibiting which of the following?

A)social responsibility
B)social obligation
C)social responsiveness
D)moral obligation

Question 78

Part- time, temporary, and contract workers who are available for hire on an as- needed basis are known as

A)contingent workforce.
B)consultants.
C)core employees.
D)surplus workforce.

Question 79

A narrow focus where managers see things solely through their own eyes and within their own perspective is known as

A)a global view.
B)parochialism.
C)an ethnocentric view.
D)a world view.

Question 80

Application of Corporate Social Responsibility
Kerri was confused. Her management class was focusing on social responsibility, and her assignment was to find business cases demonstrating social responsibility. She had several examples, but now she was not sure which case was an example of which concept. Her first business dealt with the tuna industry, which in response to pressure from environmentalists, had stated dolphins would no longer be caught with the tuna. Her second business dealt with a company whose primary focus was on profit maximization for its stockholders. The primary focus of this company was legal compliance and profit maximization. Her third business was in the tobacco industry that each year gives thousands of dollars to the arts. Her fourth business also dealt with the tobacco companies and the fact they were no longer advertising near local schools. Legislation had been enacted in order to prevent cigarettes from being promoted in locations where children under the age of 18 would be likely to see the advertisements.
A firm's obligation to pursue long- term goals that are good for society is known as

A)social obligation.
B)social responsiveness.
C)moral obligation.
D)social responsibility.