Deck 9: Business Intelligence and Information Systems for Decision Making

Question 1

The term________suggests some committee or political party has the ability to decide on expectations for performance,to authorize appropriate resources and power to meet expectation,and perhaps eventually to verify whether expectation have been met.

A)management
B)governance
C)architecture
D)process redesign
E)alignment

Answer 1

governance

Question 2

Which of the following is not a stakeholder in the Zachman framework?

A)Manager
B)Worker
C)Designer
D)Planner
E)implementor

Answer 2

A

Question 3

COBIT stands for

A)Control Objectives for Information Technology.
B)Control Objectives for Information and Related Technology.
C)Common Objectives for Business Information Technology.
D)Control Objects for Information Technology.
E)Common Observations for Information Technology.

Answer 3

B

Question 4

Implementing a call center in order to improve customer service may be a good idea,but may not be

A)feasible.
B)aligned with the organizational strategy.
C)technically possible.
D)a candidate for outsourcing.
E)in the budget.

Question 5

Companies involved in the ________ industry benefit from stricter government regulations.

A)technology governance
B)e -waste
C)energy star
D)e -energy
E)paper recycling

Question 6

According to Reich and Benbasat,effective alignment occurred in organizations that developed a climate of supporting

A)the sharing of domain knowledge.
B)information management innovation.
C)common business practices.
D)the sharing of domain knowledge and common business practices.
E)common business practices and information management innovation.

Question 7

The Zachman framework divides systems into two dimensions: one is based on six reasons for communication.Which of the following is not one of these?

A)How -function
B)When -time
C)Where -process
D)Who -people
E)What -data

Question 8

If all computers sold in the USA where energy star rated the energy savings would be

A)equivalent to 3.5 million houses.
B)$3 billion.
C)equivalent to 4 million vehicles.
D)$5 billion.
E)$2 billion.

Question 9

What is required to effectively manage information systems so that they support business objectives?

A)A significant amount of management time.
B)A significant amount of technical expertise.
C)A business strategy.
D)A significant amount of information technology planning that includes how technological and organizational systems should be acquired,maintained,and renewed.
E)A significant amount of money.

Question 10

Long -term supply chain partner relationships are based on honesty and __________ behavior.

A)ethical
B)secure
C)comical
D)required
E)legal

Question 11

In terms of ethics,advances in information technology bring about new _________for an organization.

A)opportunities
B)problems
C)risks
D)understandings
E)choices

Question 12

E -cycling should be considered in a company's IS _________procedures.

A)planning
B)buying
C)ethics
D)auditing
E)alignment

Question 13

If you were a finance graduate you would need to

A)not keep up to date with information systems knowledge.
B)be intimately familiar with the SOX Act.
C)be familiar with issues facing information technology.
D)ignore information systems.
E)be intimately familiar with the details of COBIT

Question 14

If you notice that one of your supply chain partners has a security hole in their inventory system,it is _________to write a program that would exploit that hole.

A)legal
B)ethical
C)unethical
D)illegal
E)immoral

Question 15

One example of internal controls is

A)having budgets that aren't reconciled against the plan.
B)relying solely on a computerized accounting system to make payments. for an
C)allowing a single individual to complete the payment cycle in a payment system.
D)the separation of duties for authorizing and making payments.
E)leaving all financial decisions to the sole discretion of the CFO.

Question 16

Wal -Mart's main strategy is

A)to pursue a strategy that focuses on partnering with other retailers.
B)to focus on being a "high tech" retailer.
C)to focus on a specific niche market.
D)to focus on being a low price retailer.
E)to pursue a product differentiation strategy.

Question 17

EPEAT is a tool based on________ criteria that measure a product's efficiency and sustainability attributes.

A)30
B)24
C)25
D)28
E)27

Question 18

In Canada, _________has an agreement with ISACA to recognize a designated specialist in information systems auditing.

A)CASB
B)CSA
C)CICA
D)CMA
E)CGA

Question 19

Information systems audits focus on

A)how well information systems align with business strategies.
B)deficiencies in information systems reporting.
C)the information resources used to collect,retrieve,store,and process information.
D)financial and account records.
E)hardware and software.

Question 20

The Canadian legislation that is similar to the Sarbanes -Oxley Act in the US is the

A)Business Code Act.
B)CSox Act.
C)Budget Measures Act.
D)Business Measures Act.
E)Financial Regulations Act.

Question 21

The________ certification is recognized globally and has been earned by more then 60 000 professionals.Members have job titles like is auditor,consultant,IS security professional,regulator,chief information officer,and internal auditor.

A)Systems Auditor (SA)
B)Certified Auditor (CA)
C)COBIT Auditor
D)Certified Information Systems Auditor (CISA)
E)Certified Systems Auditor (CSA)

Question 22

The focus of an ________ is placed on the information resources that are used to collect,store, process,and retrieve information.

A)security audit
B)external audit
C)information technology audit
D)internal audit
E)information systems audit

Question 23

In developing architecture a system architect must consider

A)information flows.
B)business processes.
C)supporting technology.
D)business objectives.
E)all of the above

Question 24

IS governance in the future will require that all________ have input into important IS decisions.

A)C -Suite members
B)shareholders
C)board members
D)stakeholders
E)management personnel

Question 25

IS governance is associated with

A)legal compliance.
B)information management.
C)the duties of the CIO.
D)information technology architecture.
E)social performance.

Question 26

What is information technology architecture?

A)A set of photographs of all an organization's existing hardware.
B)A basic framework for all the computers,systems,and information management that support organizational services.
C)An IT plan that incorporates all an organization's existing IT investments.
D)A diagram of all an organization's servers.
E)A diagram of all an organization's networks.

Question 27

The function of COBIT is to

A)enforce the law on corporate IT governance.
B)provide a framework for best practices.
C)lobbying on behalf of the IT industry.
D)draft legislation.
E)provide a set of tools and guidelines for establishing IT management best practices.

Question 28

Successful companies find ways to share knowledge and________ between the IT department and the business functions.

A)people
B)frustrations
C)plans
D)information
E)data

Question 29

The challenge in developing systems that effectively support business objectives include

A)a required understanding of the business process and information management.
B)a required understanding of the technological architecture of underlying information systems.
C)a required understanding of the business process and the technological architecture of underlying information systems.
D)a required understanding of information management.
E)a required understanding of the business process.

Question 30

Which of the following is the most important indicator of alignment?

A)Communication among IT executives
B)Funding of IT
C)Return on investment in IT
D)Investment level in IT
E)Communication between IT and business executives

Question 31

Information systems ethics involves

A)people.
B)software.
C)hardware.
D)money.
E)all of the above.

Question 32

ISACA has become a leader in

A)IS architecture development.
B)IT alignment.
C)IT audits and IT governance.
D)developing new information systems.
E)financial and accounting audits.

Question 33

Though it may seem obvious,one of the hardest things to do when planning how your organization will use IS is to

A)export applications to a Web platform.
B)outsource some of the functions.
C)align IS with organizational strategy.
D)get quotes from vendors.
E)develop the business strategy.

Question 34

Bill 198 affects mainly

A)accounting information systems.
B)data warehouses.
C)databases.
D)operational information systems.
E)production systems

Question 35

In an ideal world,the information systems that a company uses would support the________ of the company

A)business processes
B)data collection
C)competitive strategy
D)online transaction processing
E)information technology

Question 36

Which of the following is not a stakeholder in the Zachman framework?

A)Owner
B)Planner
C)Designer
D)Worker
E)Web master

Question 37

Alignment is not only about planning and building frameworks,but also about

A)effectiveness.
B)strategy.
C)governance.
D)finding ways to communicate effectively across departments.
E)efficiency.

Question 38

What is the role of the ISACA?

A)Provide a set of tools and guidelines to establishing IT management practices.
B)Enforce the law on corporate IT governance.
C)Developing knowledge and standards relating to IT audits and IS governance.
D)Provide a framework for best practices.
E)Lobbying on behalf of the IT industry.

Question 39

Which of the following is not a stakeholder in the Zachman framework?

A)Planner
B)Designer
C)Shareholder
D)Owner
E)Worker

Question 40

The triple bottom line includes

A)financial,IT,and HR measures.
B)stock,social,and environmental performance.
C)financial,social,and environmental performance.
D)shareholder,financial,and social measures.
E)energy efficiency,recycling,and hazardous materials measures.

Question 41

Companies adopt COBIT's framework in order to follow_______practices.

Question 42

Green IT means using IT to support (the)

A)people and the environment.
B)energy star programs.
C)energy efficiency programs.
D)environment.
E)triple bottom line.

Question 43

Gathering competitive intelligence is ________ as long as you are not using unauthorized access to sensitive data and systems to gather your intelligence.

Question 44

Why should a IS professional care about IS governance?

A)It is the law.
B)Increased exposure should improve the ability of organizations to use information technology more effectively and efficiently.
C)It opens up job opportunities.
D)To protect oneself from legal liability.
E)All of the above.

Question 45

IT can no longer appear to be a(n) ________box to the organization's external stakeholders.

Question 46

An example of internal controls would be the________ of duties and authorities.

Question 47

In general,laptops use______power than desktop computer

Question 48

One reason that governance is important is

A)to develop reporting structures and review processes
B)to ensure that an organization produces good results while working to avoid bad results.
C)to ensure that an organization's internal processes can't be verified.
D)to develop inconsistent management policies.
E)to maintain the benefits of an organization's IT investments.

Question 49

A(n)________is analogous to a financial audit.

Question 50

Information systems ethics are about understanding our

A)behaviour.
B)thoughts.
C)wishing.
D)thinking.
E)culture.

Question 51

The goal of IS _____is to improve the benefits of an organization's IT investments over time.

Question 52

Green IT at Dell allows the company to improve its_______line.

Question 53

What is the relationship between organizational strategy and information technology planning?

A)They each have unique challenges.
B)They do not relate to each other.
C)They are formulated together.
D)Information technology planning determines what a company's competitive strategy can be.
E)An organization's competitive strategy is supported through activities in the value chain,which consists of a collection of business processes supported by information systems.

Question 54

Situations created by companies like Enron and Worldcom where instrumental in the creation of the_______ Act in the USA.

Question 55

As a CIO one of your primary responsibilities is to make sure that your information systems are ________ with your business objectives.

Question 56

Which of the following are sets of ethical principles?

A)The Budget Measures Act
B)Sarbanes -Oxley Act
C)Canada's Charter of Rights and Freedoms
D)IFRS
E)GAAP

Question 57

The________ framework is one of the most popular IT architecture frameworks.

Question 58

You need a structure like Porter's Five Forces to determine the ________for an organization.

Question 59

Bill 198 is know as the________ .

Question 60

The ongoing process which involves fitting IT architecture to business objective is called

A)Sarbanes -Oxley Act.
B)Zachman Framework.
C)IT Strategy.
D)alignment.
E)governance.

Question 61

A Green IT plan should include a plan on how to_______ old electronics

Question 62

Effectively managing information systems to support business objectives is an easy process.

Question 63

A competitive strategy is supported through activities in the value chain,which consist of a collection of business processes supported by information systems.

Question 64

Whistle blowers have shown us that is is no longer acceptable to "do what your boss says" when it comes to ethical situations

Question 65

A firm that matches its organizational objectives with its IT architecture is said to be in_______ .

Question 66

E -cycling is one of the most important issues in green IT.

Question 67

The Zachman framework describes competitive forces in an industry.

Question 68

The SOX act and Bill 198 both require management to create _______sufficient to produce reliable financial statements and to protect an organization's assets

Question 69

Stakeholder groups in the Zachman framework include _______, owner, designer, builder,implementor,and worker.

Question 70

The first step in understanding how business objectives can be supported by information systems us by defining the_______ .

Question 71

When you use the sleep mode on your computer you provide a(n)_______ savings to your company.

Question 72

The Zachman framework divides systems into two dimensions: one is based on six reasons for communication; the other is based on stakeholder groups.

Question 73

_______managing information systems to support business objectives is difficult process.

Question 74

The development of a(n)_______can be critical when organizations are considering significant change.

Question 75

IT architecture has many standards.

Question 76

To align organizational strategy with information systems you need to match IT_______ with organizational objectives.

Question 77

In many instances______is simply a common sense approach

Question 78

Green IT means using information technology resources to better support the triple bottom line.

Question 79

Competitive strategy is supported by operational plans.

Question 80

_______is a plan for all the computers,systems,and information management in a firm.